SUMMARY:

• 11 years of experience handling Wintel environment which includes Windows 2003.2008,2012 servers, VMware ESXi Administration with different esteemed organizations and also participate in the Architecture Meetings to Migrate current Infrastructure to Amazon Web Services (AWS) cloud platform.
• Hosting Server less Websites in Amazon Web Services within EC2 instances deploying them to different regions globally using Polly service.
• Architecting the application on AWS using Route 53, ELB, VPC, EC2, Aurora and other Apache Open source big data products on AWS platform.
• Implemented monitoring process for usage of the cloud resources.
• Implemented monitoring process for usage of the cloud resources and Cost optimization by making effective use of CloudWatch Alarms, S3 storage.
• Played a key role in evaluating, establishing and conducting proof of concepts for migrating various databases on Amazon Cloud.
• Designing architecture, deployments, migration of on premise Oracle databases to Amazon Cloud (EC2 and RDS) focusing on high - availability, fault tolerance, and auto-scaling. and Oracle to RDS PostgreSQL migration.
• Increasing EBS backed volume storage capacity when the root volume is full using AWS EBS Volume feature.
• AWS data backup (EBS,RDS Snapshot) techniques, along with data-at-rest security within AWS.
• Experience in Designing High Availability, Scalable, Fault Tolerant AWS cloud platform.
• Creating Server less web sites and Static Web Hosting using S3 and AWS Polly Services.
• AWS POC responsible for creating and managing VPC, AIM users, EC2 instances, EBS, S3 and RDS resources.
• Experience with monitoring tools such as Cloud Watch.
• Essentials for Windows Administrators on AWS.
• Architect and build custom VPC setups, maintain and architect Cloud Formations for rapid deployment, setup High Availability Cloud architectures in AWS. Architect and setup AWS Customer Gateway via VPN.
• Creating Optimized EC2 instances for both Windows and Linux with enhanced Role based Architectural framework in AWS and deliver to the clients based on their requirements.
• Develop Bootstrap scripts (Bash Scripts) and upload them to S3. Assist devOps team in creating the best class Infrastructure Architectural designs.
• Creating Auto Scaling groups.
• Archived all the Compliance Documents using AWS S3 Buckets to Auto archive it to AWS Glacier.
• Created AWS Static Web Sites and Server less Web sites in Multiple AZ Zones and Regions to avoid outage issues and to handle large scale users from different regions across the globe.
• Used CloudTrail for Auditing purposes for our internal teams periodically.
• Experience working with different database environment like AWS Aurora, AWS Redshift, AWS Dynamo DB etc.
• Experience on Amazon Web Services, identification of appropriate techniques and methods using various AWS services like Amazon EC2, S3, VPC, IAM, EBS, ELB and Auto-scaling to code and implement cloud solution.
• Manage IAM Users and Roles in AWS across globally.
• Assisting Users in creating the Optimized Data Storages using EFS and EBS Storage with different storage classes.
• Monitor the AWS Environment with CloudWatch and CloudTrail Services.
• Set Alarms and SNS Events to ensure the health checks are performed in timely manner.
• Create Lambda Functions using Python/NodeJS and upload it to EC2 Instances.
• Assist DevOps & Cloud teams in supporting both customer-facing and internal systems
• Manage internal and external DNS using Route53, and other network infrastructure.
• Install, Manage and Configure IIS Web Sites hosted in different technologies like ASP.Net, PHP, ColdFusion, HTML etc.
• Established IPSec tunnels between multiple office sites & data center
• Manage cloud infrastructure, interconnects with AWS
• Manage around 200+ websites across the Environment.
• Active Directory Domain Services Administration (2003 UNTIL 2012 R2).
• Administered the Active Directory User Accounts, Servers, Devices etc.
• Manage and support 12800 NAS Filer Access related issues in Abbott.
• Managed around 200 MS Exchange 2010 Server and MS Office 0365 Integration Support.
• Improved process by automating the NAS scripts through Blade Logic Automation Tool for File Share Remediation in Abbott.
• Re-designed the email notifications to ensure that the information is straightforward and easy for the users to understand the File Share Remediation Process and provide the information for the File Share Remediation team to Fix the shares.
• Fixed and Secured Multiple File Share Security related incidents on Daily basis coordinating with the end users. Supported the Shares hosted on around 12800 NAS filers.
• Used Security Explorer (v 9.0) Tool to fix the Permissions on the Shares and export Security for the Shares.
• Prior Fixing the shares, we would reach out to the users to get a good down time for the fix to be performed so that the Users will have less Business Impact.
• Install and manage vSphere 5.5, 6.0 components.
• Install, Configure and upgrade ESXi Servers.
• Manage Licensing for VMware infrastructure.
• Automation of VMWare, Windows disk management and CPU/Memory Management using scripts.
• VMWare Orchestration Maintenance and Support.
• Manage IIS 6.5 & 7.x, 8.x environment.
• Install, configure & manage HP blades.
• Install operating Systems on Bare Metal HP Blades.
• Migrating the Servers from one Site to Another Site (P2V) using VM Converter.
• Used Imaging Tools like Casper and Altiris for Cloning/Imaging/Deploying the Desktop Imaged software’s.
• Managed and Maintained the Microsoft Exchange and Office 365 servers with AD DS and User Authentication using AD FS.
• Worked on pushing the ePO and Group policy updates to the Servers using MacAfee ePO Console.
• Familiar with Remote Management tools such as ILO, KVM and Raritan consoles.
• Installation and Administration of Windows Server 2012, 2008 and 2003.
• Good knowledge of monitoring tools like BMC Patrol, LogRythm, Solar Winds, IPAM.
• Experienced with Network Topology, DNS & DHCP configurations.
• Prepared new/modify existing PowerShell, VB scripting and other Web technologies.
• Developed Citrix Proactive monitoring tool (a PowerShell script) to monitor the CPU/Memory/Ping Status/RDP status/Print Spoolers/AVG CPU/ Server Load and Active/Inactive sessions on the Farm Servers.
• Migration of Server Data and Home Shares from one site to another site. I have performed Data migrations for Multiple Sites across APAC/North America/EMEA regions.
• Involved in New Nutanix Cluster Setup in Production Environment.
• Involved in Monthly Patching/Pushing the Patches through Blade Logic Automation Console and handle Quarterly Maintenance Activities for HP Blade Systems. This would sometimes have the Firmware upgrades and OA and VC updates.
• Have experience in handling ITIL Lifecycle services, strategy, techniques and guidelines.

PROFESSIONAL EXPERIENCE:

Confidential, Chicago IL

AWS Solutions Architect/Administrator

• Currently working with Interactive Health as a AWS Solutions Architect to ensure the Enterprise Architecture and the Business execution is smooth.
• Hosting Server less Websites in Amazon Web Services within EC2 instances deploying them to different regions globally using Polly service.
• Creating Optimized EC2 instances for both Windows and Linux with enhanced Role based Architectural framework in AWS and deliver to the clients based on their requirements.
• Develop Bootstrap scripts (Bash Scripts) and upload them to S3. Assist devOps team in creating the best class Infrastructure Architectural designs.
• Manage IAM Users and Roles in AWS across globally.
• Assisting Users in creating the Optimized Data Storages using EFS and EBS Storage with different storage classes.
• Monitor the AWS Environment with CloudWatch and CloudTrail Services.
• Set Alarms and SNS Events to ensure the health checks are performed in timely manner.
• Create Lambda Functions using Python/NodeJS and upload it to EC2 Instances.
• Assist DevOps & Cloud teams in supporting both customer-facing and internal systems
• Manage internal and external DNS using Route53, and other network infrastructure.
• Create and Manage the S3 Buckets to storage the Users data and secure them.
• Implemented monitoring process for usage of the cloud resources.
• Implemented monitoring process for usage of the cloud resources and Cost optimization by making effective use of CloudWatch Alarms, S3 storage.
• Played a key role in evaluating, establishing and conducting proof of concepts for migrating various databases on Amazon Cloud.
• Designing architecture, deployments, migration of on premise Oracle databases to Amazon Cloud (EC2 and RDS) focusing on high-availability, fault tolerance, and auto-scaling. and Oracle to RDS PostgreSQL migration.
• Increasing EBS backed volume storage capacity when the root volume is full using AWS EBS Volume feature.
• AWS data backup (EBS,RDS Snapshot) techniques, along with data-at-rest security within AWS.
• Experience in migrating and implementation of multiple applications from on premise to cloud using AWS services like SMS, DBMS, Cloud Formation, S3, Route53 Glacier, EC2, RDS, SQS, SNS, Lambda and VPC.
• Experience with monitoring tools such as Cloud Watch.
• Essentials for Windows Administrators on AWS.
• Creating Auto Scaling groups.
• Archived all the Compliance Documents using AWS S3 Buckets to Auto archive it to AWS Glacier.
• Created AWS Static Web Sites and Server less Web sites in Multiple AZ Zones and Regions to avoid outage issues and to handle large scale users from different regions across the globe.
• Experience working with different database environment like AWS Aurora, AWS Redshift, AWS Dynamo DB etc.

Confidential, Chicago, IL, USA

AWS Solutions Architect /Lead Administrator

• Worked with Confidential as a Lead Administrator handling IIS Administration for IIS 6.0/7.X/8.0 with over 300 Websites, Windows 2003, 2008, 2012, Adobe LiveCycle ES4, which includes 10,000+ servers. I handle both Operations and Implementation activities for Wintel environment.
• Operations: Manage 10,000+ servers which include windows 2000, 2003, 2008 & 2012 operating systems and VMware ESXi 5.0, 5.5, Citrix XenApp 6.5, 7.6 and Xendesktop 7.6 environment.
• Managing & troubleshooting Citrix 4.5/5.0/XenApp 6.5/Xendesktop 7.5/7.6 Environment.
• Perform routine cleanup activities, Resource Management activities.
• Provisioning new physical & virtual servers and installing Citrix on them for expansion of Citrix farms.
• Deploy the Server less Websites in AWS Cloud Environments and manage the DNS inbound and outbound rules.
• Manage IAM Users and Roles in AWS across globally.
• Created Elastic File System in AWS for the EC2 Instances and Managing them with S3.
• Taking Snapshots of the EC2 Instances on the fly.
• Assisting Users in creating the Optimized Data Storages using AWS EFS and EBS Storage with different storage classes.
• Created Optimized Storage for AWS EC2 instances for File Based storage.
• Create AWS Lambda Functions using Python/NodeJS/C# bootstrap scripts and upload it to EC2 Instances.
• Manage and support 12800 NAS Filer Access related issues in Abbott.
• Improved process by automating the NAS scripts through Blade Logic Automation Tool for File Share Remediation in Abbott.
• Automated Solutions using Power shell scripting for a web application that I have designed for internal Server teams to make use of it. Authentication and Authorization using LDAP from Active Directory Domain Services.
• Re-designed the email notifications to ensure that the information is straightforward and easy for the users to understand the File Share Remediation Process and provide the information for the File Share Remediation team to Fix the shares.
• Fixed and Secured Multiple File Share Security related incidents on Daily basis coordinating with the end users. Supported the Shares hosted on around 12800 NAS filers.
• Used Security Explorer (v 9.0) Tool to fix the Permissions on the Shares and export Security for the Shares.
• Prior Fixing the shares, we would reach out to the users to get a good down time for the fix to be performed so that the Users will have less Business Impact.
• Firmware updates for HP servers whenever required.
• Manage Netscaler & access gateway for implementing policies based on roles, devices & networks.
• Remotely troubleshoot servers ILO/RAC/V Center in case of issues.
• Plan for monthly windows patching & implement them via HPSA tool.
• Install, configure & manage ESXi hosts &VM’s
• Configure Networking, SAN Storage, Host profiles and provide security permissions on VC/ESX.
• Monitoring the performance of VM's & ESX Host
• Working on P2V migration using different tools.
• Participate in DR drills.
• Attend Incident & change management calls & represent the team.
• Do RCA’s for major incident & prepare RCA reports.
• Configure backups via NetBackup, Avamar for both data & virtual machines.
• Automate the manual activities wherever possible.
• Coordinate with offshore/onsite & other infrastructure teams like Network/Storage/Tools & Monitoring teams.
• Manage IIS, DFS, and NTFS file and folder security issues, file server migrations & troubleshooting of file share issues.
• Perform daily health checks and take necessary actions.
• Manage offshore team and handle escalations and act as an interface between client and Wipro teams.
• Automate the tasks via Bladelogic or powershell scripts based on the requirements.

Confidential, Dallas, TX

System Administrator

• Installing / Configuration of ESX, VM’s
• Installing and Configuring Virtual Centers, Versions 3.5 and 4.0.
• Install and configure Windows & LINUX Servers on Standalone and VM’s in ESX FARM Server using clone.
• Creating & Managing VMFS / VMDK partitions, Migration activities include (Cold & Cloning Migration).
• Configuring the ESX Host for redundancy, which includes configuring DRS & HA.
• Patching ESX Boxes
• Configure Networking, SAN Storage, Host profiles and provide security permissions on VC/ESX.
• Exposure on ESX Include working with Versions like: 3.5,4.0,4.1
• Configuring VC’s, maintaining Licenses.
• Install/Upgrade VMware tools.
• Taking Snapshot of Virtual Machines (for backup & testing purposes), Using Motioning, Cloning of Virtual Machines, Creating New Virtual Switches, and New Port Groups etc.
• Monitoring the performance of VM's & ESX Host (CPU, RAM, HDD utilization).
• Working on P2V migration using different tools.
• Build Windows 2003/2008 servers and perform server hardening
• Remotely troubleshoot servers ILO/RAC/VCenter in case of issues.
• Install patches on the servers via HPSA automated tool.
• Configure FTP and SFTP account for the users.
• Install, configure & troubleshoot windows 2003 & 2008 Cluster servers.
• AWS POC responsible for creating and managing VPC, AIM users, EC2

  instances, EBS, S3 and RDS resources.

Confidential, Portland Oregon

Sr. Principal Infrastructure Analyst

• Manage 60+ servers which include windows 2000, 2003, 2008 & 2012 operating systems and VMware ESXi 5.0, 5.5
• Manage IIS, DFS, and NTFS file and folder security issues.
• Manage offshore team and handle escalations and act as an interface between client and Wipro teams.
• Install Windows & ESX patches on monthly basis.
• Perform RCA’s on the critical issues.
• Perform daily health checks and take necessary actions.

Confidential, Portland Oregon

Technical Lead

• Our team was called as Client Technical Lead (CTL) team for IT Infrastructure Managed Services Unit. As a member of Client Technical Lead team, we handle the IT Infrastructure of 180+ clients worldwide. The Infrastructure includes 4000 + windows 2003/2008 servers, Domain Controllers, MS Clusters, IIS, Citrix, SQL server, Share Point and VMware Environment.
• Discuss with Technical Architect’s and Clients for the design and implementation of the client environment which includes the no of servers, no of domains, domain controllers, ESX servers & Citrix farms based on the client’s requirement.
• Responsible for working with BMC & ILA monitoring team to add/remove the servers from monitoring and setup customize monitoring for the servers based on the applications installed on the servers.
• Install, configure & manage the Active directory services i.e. Domain controllers, AD replication, user management.
• Responsible for Managing & Maintaining Windows 2000, 2003,2008 DHCP,File Server, SQL Cluster servers and maintain NLB(Includes: Health checks, Resource Monitoring, Storage check)
• Responsible for Active Directory, DNS, DHCP and WINS related issues, needs to resolve the same working side by side with local IT-Teams, Global Teams and End users.
• Install/Configure and Troubleshoot RSA secure id Authentication Agent software on windows servers.
• Provide NTFS permissions on file and printers.
• Monitor the server’s status of the production server’s which includes Server uptime, Performance levels, Disk space on critical servers, DHCP Scope and Cluster Servers Resources monitoring etc.
• Security Implementation by Group policy and delegation.
• Testing of new software and versions changes in the staging and documenting before rolling out in production, creating SOPs (Standard Operation Procedures) for both technical and Process oriented activities & implementing best practices.
• Troubleshooting replication issues.
• Server Hardening for Pre-Production servers.
• Involve in Delivery (Implementation) work for Pre-Production servers. (Includes Server Hardening, Patching i.e. Installation & configuration of Presentation, Web Interface, License Server)
• Configure ILO and DRAC consoles for HP and Dell Servers.
• Troubleshooting the servers in case of failures.
• Installing / Configuration of ESX, VM’s
• Installing and Configuring Virtual Centers, Versions 3.5 and 4.0.
• Installed and configured Windows & LINUX Servers on Standalone and VM’s in ESX FARM Server using clone.
• Creating & Managing VMFS / VMDK partitions, Migration activities include (Cold & Cloning Migration).
• Configuring the ESX Host for redundancy which includes configuring DRS & HA.
• Patching ESX Boxes
• Configure Networking, SAN Storage, Host profiles and provide security permissions on VC/ESX.
• Exposure on ESX Include working with Versions like: 3.5,4.0,4.1
• Configuring VC’s, maintaining Licenses.
• Install/Upgrade VMware tools.
• Taking Snapshot of Virtual Machines (for backup & testing purposes), Using Motioning, Cloning of Virtual Machines, Creating New Virtual Switches, and New Port Groups etc.
• Monitoring the performance of VM's & ESX Host (CPU, RAM, HDD utilization).
• Working on P2V migration using different tools.
• Upgrade 3.5 to 4.0 / 4.1 ESX.
• Installation, configuration and administration of DNS, WINS, DHCP, IIS 6.0 & 7.0, FTP etc.
• Configuring and installing ILA 7.0(Monitoring application), Netback up 6.5(Net Backup application) and RSA (Remote login application).
• Installation and Configuration and adding the servers to Blade logic.
• Good Working knowledge on ticketing tool i.e. Kintana, BMC Remedy and PeopleSoft CRM for Problem and Change Management.
• Good experience in installing and configuring the HP, IBM & DELL servers.
• Configure WSUS on the client servers based on the WSUS server configured for the individual network.
• Scan the Servers via MBSA and generate the missing patch list for the servers and send it to the client for approval to install the patches on the servers.
• Attend CAB (Change Approval Board) meetings whenever we do any changes in the production environment and take the necessary approvals for proceeding with the change.
• Part of Incident Management team where we work on critical incidents and analyze the root cause of the issue and find a short term and long term solution during the weekly incident management discussion.
• Manage and troubleshoot IIS environment on windows 2003 & 2008 Servers.
• Configuring RAID Levels.
• Serving the requests, resolving the issues/problems raised by users using the ticketing system, coordinating with software vendors, local business Admins and with other teams globally to make sure that they are within SLA.

Confidential, Dallas, TX

System Analyst

• Responsible for working with BMC monitoring team to add/remove the servers from monitoring and setup customize monitoring for the servers based on the applications installed on the servers.
• Transactional Monitoring for AT&T applications are done through BMC software’s Remedy Tool. Critical transactions are recorded, deployed and run from dedicated windows servers at various locations to check the availability/performance of applications. These Servers are called Robots. Our team is responsible for maintaining/Administering these high critical servers. We use IBM Clear Quest for Incident Management and Tracking
• Responsible to apply patches on Monthly basis to production servers with proper approvals in place with Business stakeholders
• Responsible for Installing, Configuring, Managing & Maintaining Active Directory services.
• Responsible for Managing & Maintaining Windows 2000, 2003 Cluster servers (Includes: Health checks, Resource Monitoring, Storage check)
• Responsible for Installing, Configuring, Managing & maintaining all kinds of Network printers on Cluster servers & File & Print servers (HP, Canon, Confidential Photocopiers, Printers and Scanners with different Model configurations)
• Responsible for Managing & Maintaining Symantec Antivirus & Trend Micro Server Protect and SOPHOS Antivirus for the Business production server’s
• Creating, Modifying Group Policy Objects in A.D as per the Business requirements (Includes: Login Scripts)
• On daily basis need to check the server health of the entire production server’s which includes Server uptime, Performance levels, Disk space on critical servers, DHCP Scope and Cluster Servers Resources monitoring etc.
• Responsible for Active Directory, DNS, DHCP and WINS related issues, needs to resolve the same working side by side with local IT-Teams, Global Teams and End users
• Need to provide NTFS permissions on File & Print servers as required with approvals
• Responsible for Installing, Managing and Maintaining File & Print server across Business
• Install and Configure ESX 3.5 4.0 servers and VM’s
• Creating & Manage VMS’.
• Configuring the ESX Host for redundancy which includes configuring DRS & HA.
• Configuring SAN Storage in the ESX Host for VM Deployment.
• Configuring VC’s and manages Licenses.
• Taking Snapshot of Virtual Machines (for backup & testing purposes), Using VMotion, Cloning of Virtual Machines, Creating New Virtual Switches, and New Port Groups etc.
• Monitoring the performance of VM's & ESX Host (CPU, RAM, HDD utilization).
• P 2 V migration using tools
• Installing, Configuring and updating Citrix Presentation server 4,0 servers, Installing and publishing application on Citrix, Monitoring health of Citrix servers and health of hosted applications on Citrix.
• Responsible to scan the production environment servers on Monthly basis by using the Qualysguard Enterprise Suite Software & check for the potential vulnerabilities and the same need to be Eliminated through patching and others
• Need to work on Cases from End users and other support Teams on daily basis and close the same within SLA’s defined
• For other activities which does not fall under our scope for such scenarios need to engage Global Team (GIS) and Follow up until closures
• Setting up new processes as and when required.
• Updating the US Team lead about the ongoing work on weekly basis.
• Asset Inventory.
• Create Batch files/Shell scripts as per the requirement and automate the routine administrative tasks.

Confidential, California

Designation: Desktop Support Engineer

• Lotus Notes 6.5.4 Client Management like configuring and trouble shooting for user issues.
• Troubleshooting all applications and O/S related issues.
• Monitoring all calls with remedy client.
• Manage the IIS Websites hosted in IIS 6.0
• Software installations.
• Asset Inventory.
• Installing and troubleshooting MS-Office and Citrix applications.
• Escalation of Hardware failures to the respective vendors
• Analyze and resolve end user quires through SMS Tool (Remotely)
• Updating the Project Manager about the call details
• Create AD user accounts
• Handle File, Web and Print Servers
• Patch the Windows servers as per the Changes scheduled
• Install and configure the windows servers and do the server hardening.

Confidential

Desktop Support Engineer

• Online call monitoring and resource management
• Attending break-fix calls
• Managing Antivirus tools (e-Trust Antivirus)
• User & Computer Accounts management in an OU in Active Directory.
• Software installations
• Asset inventory.
• Managing Print devices.
• Trouble shooting Software Applications.
• Lotus Notes 6.5.4 Client Management like configuring and trouble shooting for user issues, backup management

Confidential

Hardware and Network engineer

• Maintaining and troubleshooting the LAN environments of the client companies.
• Computer assembling & troubleshooting.
• Installation of Software’s and Operating Systems like windows xp/2000/2003 servers/Linux/SAP.
• Configure, Administer and support AD domain environment, Web servers, File Servers remotely.
• Install the patches via WSUS servers on the client machines.
• Telephone and in-house support of software and hardware.
• Complete computer system assembling and configuration, Data recovery.
• Virus detection and removal.