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Set Top Box Programmer Resume

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St Croix, VI

SUMMARY:

Dynamic, enthusiastic professional with a positive attitude, a drive for success, and broad experience in the technological and customer service industries. Strong, creative approach to problem - solving, total commitment to superior service, and skill at multi-tasking in a fast-paced, high-pressure setting.

TECHNICAL SKILLS:

  • Solid and creative analytical and troubleshooting skills
  • Strong communication, team building, decision making and problem solving skills
  • Proficient in Microsoft Office (Word, Excel, PowerPoint and Access)
  • Extensive knowledge of Microsoft Windows Operating Systems (XP, Windows 7, & Windows 8)
  • Extensive knowledge of Mac OS X Operating Systems.
  • Proficient in Small Network creation & maintenance

PROFESSIONAL EXPERIENCE:

Set Top Box Programmer

Confidential, St. Croix, VI

  • Receive Set Top Boxes to Burn In (Program), Test, & Distribute to the Business Office for customers
  • Pick up returned Set Top Boxes from Business Office to be tested in order to separate defective boxes from recyclable boxes
  • Program Recyclable boxes & assign to Business office for customers
  • Assign Defective boxes to be sent to repair & palletize them until enough pallets of defective boxes to be shipped for repair
  • Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as cable box serial numbers, repair orders, or other material.

Administrative Assistant

Confidential- St. Croix, VI

  • Schedule and coordinate meetings, appointments, and travel arrangements for supervisors and managers
  • Manage travel and expense reports for department team members
  • Scan, prepare and mail documents and letters to clients; Developed new filing and organizational practices
  • Attend legal meetings, such as client interviews, hearings, or depositions, and take notes.

Sales Associate

Confidential - St. Croix, VI

  • Responding quickly and resourcefully to customer requests or concerns, Creating and maintaining long-term relationships with regular customers
  • Prepare merchandise, and stock inventory
  • Serving multiple customers in a short period of time.

Sales Associate

Confidential - St. Croix, VI

  • Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
  • Greet customers and ascertain what each customer wants or needs.
  • Answer questions regarding the store and its merchandise.
  • Demonstrate use or operation of merchandise.

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