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Network Engineer Ii (contractor) Resume

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Bethesda, MD

SUMMARY:

  • Career Objective Dynamic, highly motivated, enterprising professional with proven success in Information Technology. Looking for a position which will enable me to use technical /education and work experience to advance my career in Information technology/Network Engineering.

TECHNICAL SKILLS:

Network associate experience installing, operating, and troubleshooting a small to medium size enterprise branch network

Knowledge of Routing protocol configuration (OSPF, RIP, IGRP, EIGRP and BGP)

In depth knowledge of configuration, installation and complete rollout of a functional LAN/WAN environment

Experienced in WAN technologies; operating and configuring IOS devices; extending switched networks with VLAN; determining IP routes; managing IP traffic with access lists; establishing point - to-point connections; and establishing Frame Relay connections

Strong knowledge of IPv4

Setup TimeBased access: list, extended access-list/ Standard access-list

Knowledge and setup of Dynamic Nat Overload/ Nat-PT, Static NAT

Comprehensive background in customer service, hardware and software implementations and solutions Proactive self-starter, detail-oriented, problem solver and critical thinker with excellent conflict resolution and management skills.

Self: motivated. Strong Verbal communication. Extremely organized. Team oriented/liaison.

PROFESSIONAL EXPERIENCE:

Confidential - Bethesda, MD

Network Engineer II (Contractor)

  • Designing, Provisioning and supporting Network Infrastructure.
  • Configuration and administration of Cisco Switches and Routers.
  • Support Local Area Network (LAN) to USICS offices within the region and on site.
  • Troubleshoot Issues with network in order to make it run more efficient and avoid future problems.
  • Drafted monthly report of Network efficiency to determine if changes were needed.
  • Implement security policies using ACL, Firewall and IPsec,
  • Racking and installation of multiple-vendor Cisco equipment including Routers/firewalls/Switches.
  • Lead the transformation of SNMP version I and II to version III to all layer 2 and 3 devices using Cisco Prime.
  • Manage internal change management processes on conference call with internals/third parties.
  • Assist with incident management for outages, including Adobe bridge management, bridge scribing and Alarm Point notification creation.
  • Create, Resolve and close trouble tickets using Service Now tool and assigned to the appropriate teams. Monitoring and Analyze data in Solar-winds, New Relic Cisco Prime, Riverbed and InfoBlox.
  • Earned recognition by managers across the entire program for outstanding contribution to the Info-pass Kiosk Refresh Effort by deploying over 155 kiosks to over 90 USCIS locations.
  • Obtained trust by manager to overlook the network operation center (NOC) - and maintained integrity of systems.
  • Triage tickets spanning from, configuration/troubleshooting of Cisco Wireless Access Points, to bringing up an entire campus from over 90 locations once a site has gone down; this included troubleshooting the issues and finding a solution so that all of USCIS continues working.
  • Created and configured DNS Resolution by way of Info Blocks.
  • Monitoring and maintaining Server health using New Relic.

Confidential

Senior Network/Infrastructure Support Tech (FDA Contractor)

  • FDA Network Operation Center (NOC) Proactively monitored and maintained network infrastructure for implementation and configuration of mission critical network solutions, maintenance, backup and upkeep of the networks and devices
  • Supported end-to-end users in all 240+ wide area network (WAN) sites, resident posts, regional offices, district offices and local area networks (LAN) office
  • Monitored, implementation and management of Cisco 2800, 2850, 3800 3850 routers and switches
  • Configured and monitored Cisco Routers and Switches for WAN, LAN and MAN; installation Performed Cisco network gear OS updates Continuously monitored routing protocols such as BGP, EIGRP, TCP/IP and OSPF
  • Performed troubleshooting analysis and identified system failures; correlated events to determine point of failure of hardware and/or applications; provided recommendations, oversaw network issues, notified parties of problems resolved in a timely manner
  • Direct point of contact for clients dealing with 3rd party vendors to insure proper implementation of circuit maintenance, intrusive testing and schedules to dispatch/deploy Telecom Engineers and Technicians from LEC (Local Exchange Carrier) for all major and minor repairs to network and telecom equipment
  • Lead efforts for the installation and configuration of VoIP on Cisco Unified Call Manager IP communicator and Cisco VoIP phones for user voicemail setup and voice mail pin resets
  • Supported users by troubleshooting and resolving all network related problems
  • Reserved static IP addresses on different subnet mask at DHCP server and on InfoBlox, for MAN printers and FDA Research computer and systems
  • Responsible for monitoring Client's network topology including LAN, WAN and Internet Security System on a 24/7, include hardware, software, database, application or operating system including but not limited to server health, hardware alerts (e.g. memory errors, hard drive errors), basic operating system failure, services failure (e.g. HTTP, SMTP, TCP, IP on NetIQ, CA Spectrum, Solar Winds, Dashboard, Big Brother, Structure ware ISX, InfoBlox and Cacti

Confidential

Active Directory Admin

  • Worked as member of ADEX (Active Directory) modernization project team, responsible for providing support, implementation and consolidation of Active Directory on Windows Server 2003 to 2008.
  • Performed AD cleanup activities including changing naming conventions, reducing collision and modifying GPOs
  • Installed, configured and supported Windows 2003-2008 system environments.
  • Installed, configured and supported Microsoft AD 2003-2008 domain trust and relationship using NetIQ (DMA) tool for more than 1400 user accounts in a nationwide migration of Windows 2003 to Windows 2008 Domain Controller

Confidential

System Admin (US Census Bureau Controller)

  • Worked on Field Data Collection Automation (FDCA) program for Decennial Operation
  • Provided Level 2/3 Technical Support to Decennial (DOTS201) and to Enumerators, Local Census Offices and Field Office supervisors to troubleshoot the software and hardware for Windows, Networking, Database and user accounts validation on Active Directory
  • Wrote and implemented local and group SOPs in accordance to FDCC for better and more efficient operating procedures
  • Implemented and maintained Windows Server 2003 Active Directory Forest Network which drastically increased internal security and network functionality
  • Supported hand-held computers and COTS programs to 500,000+ users across the United States and Puerto Rico
  • Acted as a liaison between client and census management to support and ensure proper ticket handling in a timely manner to allow quick resolutions to client demands/issues
  • Trained new employees and allowed a timeframe to get them caught up to speed with the established procedure
  • Reimaged laptops and desktop on Altiris Software alongside managing all internal IT activities and Performed disaster recovery and security planning and setup for many area businesses
  • Provided system administrator analysis and served as member of IT Department with full responsibilities on Windows Sever 2000-2003 and over 100 Windows XP Pro PCs
  • Server roles consist of domain controller, email, DNS and Wins Files; reset password through Active Directory and the customized FDCA internal portal application

Verizon Data Center - Beltsville, MD

System Admin (US Census Bureau Controller)
  • Deployed file application and operating systems on multiple servers simultaneously
  • Configured network and hardware to minimize network bandwidth, racked cables in the process to organize location
  • Configured hard drive on different raids from 1-5. Troubleshoot and assigning port numbers on Cisco catalyst switch
  • Assigned to specific VLAN on Cisco switches and routers; collaborated with network infrastructure support staff to upgrade data communication software
  • Assigned IP address from the stack of IPs to specific VLAN, created and managed user accounts in Active Directory service
  • Managed and designed LAN for the entire department
  • Administer packet sniffers to monitor the network activities for any attacking intruders
  • Maintained and managed all network support activities using optimization and monitoring tools

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