Freelance Transcriptionist Resume

SUMMARY:

Experienced property, employee and program manager looking to provide support for a growing company with the skills acquired over a 12 year career of hands on team building and crisis management in a fast - paced work environment. Looking to increase knowledge and skill set through new challenges.

SKILLS AND ABILITIES:

Complex problem solving/Conflict resolution
Task oriented self-starter and team player
Detail oriented and organized multitasker
Advanced computer skills
Policy development and implementation
Resource management and procurement
Excellent verbal and written communication
Professionalism and business ethic

PROFESSIONAL EXPERIENCE:

Freelance Transcriptionist

Confidential

Responsibilities:

Utilize company specific software to accurately type a written account of audio and video files including difficult audio quality, accents, technical terminology and crosstalk.
Meet deadlines as quoted by company and client.
Adhere to company specific standards of style guidelines for transcription.

Program/Facility Manager

Confidential

Responsibilities:

24 hour on-call supervisor of 30+ employees at a congregate residential emergency housing facility.
Basic maintenance and coordination of complex repairs for inspection compliance with Town Fire Marshal, Department of Health, NYS OTDA, and SCDSS.
Promoted employee growth, training, assignment completion, implementation of agency protocol, scheduling, payroll, budget and benefits.
Senior Case Management and service coordination of 40+ homeless residents.
Case coordination with probation, parole, SCPD, CPS, local school districts, social security, mental health agencies, medical providers, Medicaid, Social Services, and Department of Labor.
Management of volunteers, outreach, workshops, donations, and supplies

Housing Specialist

Confidential

Responsibilities:

Highest performing Housing Specialist in agency history.
Facilitate utilization of Suffolk County Housing Programs by landlords, real estate brokers, and clients, including pre-inspection, application completion, and program eligibility.
Assess individual client needs and eligibility for HUD grant programs.
Educate landlords and clients on budgeting, program compliance, tenant’s rights, fire safety, housekeeping and community outreach.

Confidential

Seasonal Administrative Assistant

Responsibilities:

Provided general administrative and clerical support for mortgage loan officers and company president including data entry, multi-line telephone reception, and knowledge of all office equipment.
Prepared and modified correspondence both interoffice and for customers.
Managed incoming and outgoing mail and shipping.
Proficient in Microsoft Programs including Word and Excel.

Design and Data Entry Specialist

Confidential

Responsibilities:

Coordination with real estate brokers designing page layouts and copy utilizing company specific program for multimedia displays.
General office duties including faxing, email, data entry, shipping, and answering telephones.
Proofreading and submission of final drafts for printing.
General knowledge of real estate, housing and commercial building design and acquisition.

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