It Technician Resume
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Lebanon, PA
PROFESSIONAL EXPERIENCE:
Confidential
IT Technician, Lebanon, PA
Responsibilities:
- Software and hardware support for network devices and computing peripherals
- Network Trouble shooting and setup including TCP/IP, DNS, DHCP, Wi - Fi / Ethernet and Radius Servers, Group Policy Objects and name resolution.
- Completing deployments and daily tasks in a timely and efficient manner. Flexibility is key
- Utilizing Active Directory to manage objects, Group Policy and Organizational Units.
- Create users, reset passwords, user security, and PowerShell optimization
- Experience with pstools, connecting to remote clients in cmd to establish a back door for forcing gpupdates, force restarts and shutdowns, end tasks on demand
- Migrating from windows 7 to windows 10 OS with Windows Deployment services and Microsoft Deployment Tool Kit. Great tools for imaging process.
- Deployment of Office 10, 13 and 365 to end users and laptops using server 2k12
- Managing email accounts, group calendars and shared accounts with MS Exchange 2010 on Hyper-V network
- Setup Read Only Domain Controllers with Server 2k12 at several sites with RAID1 Disk mirroring on HP ProLiant Micro server Gen8
- Assist IT team with managing Hyper-V VM's on Dell Xeon servers
- SonicWALL TZ200-400 and NSA firewall policies with SSL VPN.
- Utilizing console through web to send out multiple settings to all sites.
- Assist migrating physical server MS 2k8 environment to Hyper-V platform
- Migrating print server to Printer logic system taking server out of the equation
- Maintenance of 80 plus Brother Printers and scanners. Managing using BRadmin Pro on print server and Scanner Central Admin for Fujisitu scanners
- Enjoy challenges, team work and ownership of assigned tasks
- Experience with asset management tools PDQinventory and Deploy. Ability to schedule installs and updates. Deploy settings, installs and PowerShell on demand
- Applying great customer service on help desk calls
- Managing system urgent alerts using Confidential monitoring tool via mobile device and PC
- Experience using Bit locker to encrypt HDD on windows 10 Professional
- Creating test Virtual Machines inside Hyper-V on server 2k12 for software and setting optimization.
- Setup VM servers for printing, asset management and virtual lab
- Managing ticket system using Connect wise to ensure client issues resolved and documented
Confidential
Contractor, Jonestown, PA
Responsibilities:
- Quality assurance of assembled parts and specifications of assembly process
- Ability to effectively communicate with all levels of Management in order to complete tasks in a timely and efficient manner
- Ability to follow instructions both verbally and written to meet job requirements
Confidential
Labor Worker, Lebanon, PA
Responsibilities:
- Working effectively to meet time and quantity deadlines
- Working and managing various tasks in a time restrictive environment
- Ability to change in between given assignments seamlessly and effectively take on new task's dependent upon time constraints
