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It Technician Resume

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Lebanon, PA

PROFESSIONAL EXPERIENCE:

Confidential

IT Technician, Lebanon, PA

Responsibilities:

  • Software and hardware support for network devices and computing peripherals
  • Network Trouble shooting and setup including TCP/IP, DNS, DHCP, Wi - Fi / Ethernet and Radius Servers, Group Policy Objects and name resolution.
  • Completing deployments and daily tasks in a timely and efficient manner. Flexibility is key
  • Utilizing Active Directory to manage objects, Group Policy and Organizational Units.
  • Create users, reset passwords, user security, and PowerShell optimization
  • Experience with pstools, connecting to remote clients in cmd to establish a back door for forcing gpupdates, force restarts and shutdowns, end tasks on demand
  • Migrating from windows 7 to windows 10 OS with Windows Deployment services and Microsoft Deployment Tool Kit. Great tools for imaging process.
  • Deployment of Office 10, 13 and 365 to end users and laptops using server 2k12
  • Managing email accounts, group calendars and shared accounts with MS Exchange 2010 on Hyper-V network
  • Setup Read Only Domain Controllers with Server 2k12 at several sites with RAID1 Disk mirroring on HP ProLiant Micro server Gen8
  • Assist IT team with managing Hyper-V VM's on Dell Xeon servers
  • SonicWALL TZ200-400 and NSA firewall policies with SSL VPN.
  • Utilizing console through web to send out multiple settings to all sites.
  • Assist migrating physical server MS 2k8 environment to Hyper-V platform
  • Migrating print server to Printer logic system taking server out of the equation
  • Maintenance of 80 plus Brother Printers and scanners. Managing using BRadmin Pro on print server and Scanner Central Admin for Fujisitu scanners
  • Enjoy challenges, team work and ownership of assigned tasks
  • Experience with asset management tools PDQinventory and Deploy. Ability to schedule installs and updates. Deploy settings, installs and PowerShell on demand
  • Applying great customer service on help desk calls
  • Managing system urgent alerts using Confidential monitoring tool via mobile device and PC
  • Experience using Bit locker to encrypt HDD on windows 10 Professional
  • Creating test Virtual Machines inside Hyper-V on server 2k12 for software and setting optimization.
  • Setup VM servers for printing, asset management and virtual lab
  • Managing ticket system using Connect wise to ensure client issues resolved and documented

Confidential

Contractor, Jonestown, PA

Responsibilities:

  • Quality assurance of assembled parts and specifications of assembly process
  • Ability to effectively communicate with all levels of Management in order to complete tasks in a timely and efficient manner
  • Ability to follow instructions both verbally and written to meet job requirements

Confidential

Labor Worker, Lebanon, PA

Responsibilities:

  • Working effectively to meet time and quantity deadlines
  • Working and managing various tasks in a time restrictive environment
  • Ability to change in between given assignments seamlessly and effectively take on new task's dependent upon time constraints

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