Engineering Operations Manager / Network Architect Resume
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PROFESSIONAL SUMMARY:
- Confidential is an accomplished Engineering Operations Manager with over 20+ years of experience in telecommunications, project management, risk management, and delivering valued services to both commercial and federal clients.
- Confidential has worked as a freelance consultant, network architect, and adjunct professor.
- Confidential hopes to obtain a position that will utilize his strategic planning and operational management experience to move a company to greater profitability.
PROFESSIONAL EXPERIENCE:
Confidential
Engineering Operations Manager / Network Architect
Responsibilities:
- Managing domestic operations for the unclassified and classified networks.
- Supporting domestic operations for 85,000+ users Confidential more than 200+ locations.
- Securing the network infrastucture through access management, best practice design, and controls.
- Performing risk management including assessments, analysis, and mitigation.
- Reviewing processes and standard operating procedures to align with business SLAs.
- Finding efficiency and continuous improvement within the organization.
- Developing pricing structure based on "fee for service" program.
- Overseeing the release and deployment of new service and product portfolios.
- Managing complex short term and highly visible projects.
- Scheduling of human resources and materials to deliver projects on time and under budget.
- Developing metrics to measure organizational effectiveness and staffing efficiency.
- Promoting core values and developing outside business opportunities.
- Developing CONOPS and Operational Level Agreement between support groups.
- Conducting annual employee evaluations and performance appraisals.
- Interviewing, hiring, and placement of employees for government contracts.
- Overseeing warehouse inventory, asset management, and vendor maintenance contracts.
Confidential
Chief Technology Officer
Responsibilities:
- Overseeing the start - up and development of a professional services company.
- Developing partnerships with commercial entities including McFadden Consulting and State Department.
- Allocating fiscal budget to align with core business objectives.
- Developing business and new marketing strategies aimed Confidential growth.
- Forecasting staffing capacity and developing performance base metrics.
Confidential
Network Consultant
Responsibilities:
- Designing telecommunication networks to align with business and operational requirements.
- Implementing NAT/PAT architecture Confidential the WAN edge.
- Managing over 200+ Layer 3 devices on various vendor routing platforms.
- Managing over 2000+ Layer 2 devices on various vendor switching platforms.
- Installation and troubleshooting of Ethernet and TDM carrier circuits.
- Designing standardized router and switch baseline configuration.
- Configuring and implementing MPLS VRF- lite for data routing separation.
- Designing MPLS-TE solution for bandwidth aggregation across unequal cost paths.
- Designing a VPLS solution for carrier Ethernet services.
- Deploy ed BGP, OSPF, and EIGRP across different routing domains.
- Configuring and engineers on GNS3 for lab testing and validation.
- Configuring route-maps, traffic shaping, policing, NBAR, and QOS mechanisms.
- Implementing multicast architecture to support video applications.
- Designing and implementing WAN acceleration to reduce bandwidth latency.
- Designing and implementing Compaq’s Storage Area Network for data archiving.
- Designing and implementing two-factor authentication.
Confidential
Associate Professor
Responsibilities:
- Classroom lectures ranging from 30 - 40 students.
- Microsoft Programs.
- Web Development I and II.
- Win2K Server Administration.
- Microsoft Internet Information Server.
- Network Design and Security.
- Microsoft System Management Server 2.0
Confidential
Principle Engineer
Responsibilities:
- Performed network security assessment and protocol analysis.
- Designing and implementing SMS 2.0 for the National Institute of Health.
- Designing and implementing Cisco PIX firewall and VPN solution for Integic.
- Designing and implementing Citrix MetaFrame for Washington Gas Company.
- Performing Token-ring to Fast Ethernet conversion for Mitsubishi Corporation.
- Monitoring IP traffic and utilization using MRTG and LAN\WAN probes.
- Conducting site surveys and cabling specs for XO Communication.
- Conducting security audits and penetration testing for the Smithsonian Museum.
- Designing and troubleshooting WinNT/Win2k networks (DHCP, DNS, WINS, AD).
- Implementing and designing Local Area and Wide Area Networks.
- Configuring and troubleshooting various Cisco routers and switches.
- Trained in Juniper's M20, M40, and M60 routers.
Confidential
Practice Manager
Responsibilities:
- Managing a team of Systems Engineer as part of the data service line.
- Conducting employee evaluations and appraisals.
- Developing government proposals and task orders fulfillment.
- Designing and deploying SMS 2.0 across multiple regional sites.
- Developing best practice framework to plan and manage information technology.
- Integrating Win2K Advance Server into existing EPA architecture.
- Configuring and troubleshooting network routing and switching issues.
Confidential
Lead Network Engineer
Responsibilities:
- Managing a staff of nine (9) engineers to support the domestic Wins tar network.
- Administering and troubleshooting DHCP, DNS, and WINS problems.
- Performing local/remote server backups on a weekly basis using ArcServe.
- Designing and implementing network infrastructure for new LAN and WANs.
- Installing/configuring Cisco and Cabletron switches and routers.
- Staging domain controllers, file, and print servers for deployment.
- Assisting remote administrators in troubleshooting LAN/WAN issues.
- Testing and evaluating Windows 2000 RC1 Advance Server.
- Coordinating and managing Year 2000 compatibility efforts.
- Penetration testing on domain and server security.
- Implementing Linux file and print servers for network deployment.
- Implementing SMS 2.0 based on Primary\Secondary site hierarchy.
Confidential
Lead System Administrator
Responsibilities:
- Network administration across a multiple domain network.
- Administration of Lotus Notes 4.51.
- Configured network servers, Cisco routers, Catalyst switches and DSU/CSU.
- Defined engineering specifications and guidelines for platform deployment.
- Provided 24/7 support for the Network Operations Center.
- Designed and implemented LAN/WAN architecture plans.
- Supervised a 4 member LAN team.
Confidential
Lead Senior Microsystems Analyst
Responsibilities:
- Network administration in WinNT 4.0\Banyan Vines 7.32 environment.
- Providing technical support for all standard corporate applications.
- Configuring and upgrading Intel based workstations and servers.
- Developing documentation for server security and disaster recovery plan.
- Test new applications and hardware platforms.
- Interface directly with GSA regarding project plans and technical proposals.