System Admin Specialist Resume Silver Spring, MD - Hire IT People

SUMMARY:

To apply my technical and administration talents for accomplishing the target and providing the best performance in the well - regarded organization. I would like to apply my resourceful ideas, on-going experience, skills and creativity for achieving the projects.

TECHNICAL SKILLS:

Windows server R2 2008, 2012, Exchange server, Symantec, Active Directory, group policy, Routers, and Switches, network traffic, LAN/WAN, TCP/IP, DHCP, FTP, Exchange 2012, Microsoft Office 2007/2010/2013 , office 365 etc.

WORK EXPERIENCE:

System Admin Specialist

Confidential, Silver Spring, MD

Responsibilities:

Installing and configuring computer applications.
Diagnosing and solving hardware/software faults.
Create users account in Active Directory.
Support users using citrix for VPN
Exchange backup and recovery.
Utilizes superior customer service skills.
Solve mobile device problems on Android and iOS platforms (iPhone/iPad) with equal proficiency.
Demonstrated ability to effectively communicate via phone/email or in person.
Demonstrated analytical and troubleshooting skills.
Shows initiative and acts independently to resolve problems.
Demonstrated ability to manage multiple priorities and follow through on projects to completion.
Unlocking locked user accounts through Active directory.
Troubleshooting problems with Microsoft Outlook.
Troubleshooting network connectivity issues.

Network Support

Confidential, Bowie, MD

Responsibilities:

Diagnosed and resolved network issues.
Upgraded network hardware and software components as required
Carried out network security, fault tolerance, and backup systems.
Worked with Active Directory to create new users account.
Create group policy in Active directory

Desktop Support Specialist

Confidential, Salisbury, MD

Responsibilities:

Troubleshooting problems with Microsoft Outlook.
Troubleshooting network connectivity issues.
Diagnosed and resolved network issues.
Set up, maintain and troubleshoot Microsoft Windows and Apple Mac OS desktop and notebook computers
Set up, maintain and troubleshoot faculty, staff, and student Apple iPad tablets
Install and configure software
Set up and configure printers, scanners, and other peripherals.
Maintain and troubleshoot classroom audio visual equipment
Maintain inventory of all hardware and software resources and parts
Maintain excellent communication with all end users and other members of the technology department.
Execute other assigned tasks as delegated by the Director of Technology

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System Admin Specialist Resume

Silver Spring, MD

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