SUMMARY:

Sean is an experienced professional with 20 years’ experience in technology including roles in; management, architecture, deployment and, project management. During his career, he has worked as a consultant for companies ranging from SMB to Enterprise and as an employee for large corporations working with internal clients. Sean has been exposed to virtually every type of industry with companies of varying structures and sizes including but not limited to; financial trading industry, insurance, healthcare/hospitals, media and broadcasting and, manufacturing. Sean has a BBA in Information Systems and a background in financial markets.

PROFESSIONAL EXPERIENCE

Confidential

Manager

Team and Resource Management: Manage 2 separate teams - "Active Directory & Enterprise Messaging," and "End User Computing" consisting of 15 direct reports. Vendor and contractor management in addition to direct reports. IT outsourcing resource management onshore/offshore for both teams. Myself and these teams support the enterprise's 8000+ users. We were (15,000 prior to divestiture). Core Technology Ownership: Email (Exchange, IronPort, CodeGreen DLP), Lync, Active Directory, DNS/DHCP (Windows and InfoBlox), Certificate Authority and 3rd party SSL/Domain management, NPS/RADIUS, ADFS, Azure DirSync, Reverse Proxy (WAP, TMG, F5 APM), User Management/Provisioning tools (Quest ARS/QuickConnect), SCCM, IEM/BigFix. Recent Key Projects/Project Management: Led deployment and migration to O365 for Exchange, Lync and other on-prem components. Assisted with CRM cloud deployment to MS/O365. Acquired company of about 800 users and led migration/consolidation of their Active Directory and Exchange using Quest tools. Led the collapse of 10 legacy AD Domains and consolidation into a single production domain. Responsible for majority of Re-IP of 4 X Class B Public networks including about 12,000 IPs to relinquish them for cost savings. DNS Domain name change for all public and most internal resources twice over the past two years due to corporate branding changes. Eliminated PST files from the entire enterprise. Implemented SoX and PCI controls for systems and processes for my areas and technologies of responsibility. Deployed two Domain Controllers in AWS. Building Business Cases: Perform due diligence and research, conduct cost analysis, extract RoI or cost savings from selecting a particular product and or service and present to upper management and C-level. Recent example was getting approval to purchase O365 based on documented cost savings initially and, over a 3 year period. Vendor Management, Finance and, Purchasing: Work and negotiate with multiple vendors for products and services to get the best deal. Perform cost analysis and present proposals for Capital Asset Requests. Responsible for approving purchase requests for direct reports. Responsible for creating purchase requests, submitting PO for upper management approval. Operations Management: Implement controls and processes for proactive monitoring including reports on KHIs and SoPs to ensure regular maintenance. Monitor Service Desk reports for incidents and ensure SLAs are met. Attend production outage calls and provide leadership to ensure service is restored asap. Conduct RCA for any production outage and worked on continuously improving operations. IT Outsourcing: Successfully transitioned both of my teams into "Steady State" where they assume primary responsibilities for operations and support. Performed knowledge transfer and, qualitative and quantitative assessment at multiple points before passing them. Coach the new to-be ITO team as they take over while supporting the team members who will be departing.

Enterprise Architect/Deployment Engineer

• Migrating applications to new firewalls and load balancers. Work with cross-functional teams to understand how their applications work and successfully migrate them to new load balancers and firewalls.
• TMG firewall and proxy administration.
• IBM EndPoint Manager/BigFix - Design and implementation. Client deployment.
• ADFS deployment.
• Security: Deployed CodeGreen for DLP, EnCase for Exchange DB scanning and remediation of sensitive information, used Group Policy and IEM to remediate vulnerabilities.
• DNS migration: Updated applications including Exchange and Lync to use new External DNS names.
• SCCM 2012 Deployment and Administration training and lab implementation
• SCCM 2007 configuration and administration.
• Managed entire project to deploy Lync enterprise-wide. Designed and implemented Lync Server 2010 enterprise-wide. Migrated 10,000 accounts from OCS2007R2 to Lync. Enabled 5000+ new accounts for Lync. Deployed Lync client to PCs and Macs. Configured Lync Edge Servers and published URLs on TMG in DMZ for external and mobile access to iPhones, Droids, Windows Phones and others.
• Responsible for administration and optimization of Exchange 2010 with 25,000 mailboxes in 96 databases in a DAG with failover capability between Chicago and LA. Played a key role in migrating 25,000 mailboxes from Exchange 2007 to Exchange 2010 in seven months.
• Responsible for administration and optimization of Active Directory with multiple trees and domains with about 120 Domain Controllers. Reduced hardware footprint for Domain Controllers in multiple domains using virtualization. Constructed project plan for collapsing legacy domain in the AD forest.
• SCCM 2012 and SCCM 2007 configuration and administration.
• Migrating applications to new firewalls and load balancers
• TMG firewall and proxy administration
• Assisted with remote deployment of Windows Server 2008 R2 Domain Controllers and SCCM.
• Migrated public folders from Exchange 2003 to Exchange 2007 to continue the decommission of Exchange 2003.
• Assisted with OCS 2007R2 implementation. Managed SAN certificates for access to OCS via mobile devices. Responsible for administration of OCS 2007 R2 for about 15,000 users. Migrated from Live Meeting hosted services to internal Live Meeting on OCS2007 R2.
• Responsible for administering thousands of internal and external DNS domains, including purchasing domains and certificates.
• Developed scripts with PowerShell and VB to pull data from Exchange 2010 and Active Directory and report on various performance metrics.
• Created automated processes to push and deliver information via email or posted to intranet site for view.
• Developed SharePoint site to host Active Directory and Messaging Team’s documentation of designs and processes, knowledge base repository, and a dashboard showing Domain Controller and Exchange Server status at a high and detailed level.

CDPI/Tech Alliance

Senior Systems Engineer/Architect - Infrastructure and Messaging Consultant

• As a consultant at a hospital, I designed, proposed, implemented and migrated all users in the hospital from Exchange 2003 in cluster to Exchange 2007 Cluster/CCR. I designed the complete solution including the hardware, storage, and other management and DR software. Implemented technologies including; Windows Server 2008, Windows Clustering, HP MSA SAN, SAN/UC SSL Certificates. Integrated MOSS2007/SharePoint with Exchange 2007 for Email Enabled Document Libraries. Set up and administered security and permissions on SharePoint. Configured SCOM 2007 for views and alerts for Exchange 2007.
• As messaging expert for a nonprofit organization involved with the US Dairy Association, I was responsible for everything to do with messaging in the enterprise from design to ongoing maintenance. Technical Lead and Senior Engineer for projects including; AD/Exchange remediation to best practices, configuration for proof of concept DR for Exchange 2003 at remote site, migrating Exchange from single server to Cluster environment, implementing Exchange Front End Server, planning and preparing for migration to Exchange 2007, scripting to manage objects in AD, resolving external DNS issues for mail routing. Managed enterprise anti-spam solution - MS Forefront. In addition to messaging, I led and participated in other technical projects such as configuring VMs and Hyper-V with Windows Server 2008.

Confidential

Senior Systems Engineer / Consultant

• Worked with a fast-growing telecom provider to help them gain an understanding, manage growth and maintain their Nortel BCM 400 VoIP phone system moving forward. I documented the Nortel BCM VoIP phone system configuration and how it works, inventoried the software and hardware, and configured client call reporting. Developed and documented procedures for provisioning VoIP handsets and applying configuration for devices on the LAN.
• Managed and performed migrations and decommissions of Exchange 2003 for Exchange 2007 at multiple clients. The latest migration was for a hospital with 5000+ mailboxes from Exchange 2003 to Exchange 2007. Migrated BlackBerry Enterprise Server 4.x and all devices. Although there was a potential of affecting many doctors, the migration went as expected with minimum impact on all users.
• Provided top level BlackBerry support for clients (BIS and BES). BES upgrade to move to Exchange 2007. Installed and configured Cisco ASA while cutting over a client’s network over to a new ISP. Mentor for junior engineers and go to person for many of client’s Exchange, AD, BES, VoIP and other issues.

PLANIT Technology Group

Senior Systems Engineer / Consultant

• Worked as Technical Lead and Project Manager for the largest plumbing wholesaler in North America who has other business groups spanning the globe. Here, I performed a server lease refresh project of the multinational corporation’s data center of over 400 servers with a budget of approximately $1M for new hardware. New hardware included HP C - Class Blades and Enclosures. This had to be completed because; many servers were over or near their lease expiration date, many other projects needed hardware and upgrades, processes and procedures were lacking to keep track of server asset management and provisioning. Documented and implemented all procedures such as physical and virtual server provisioning and asset management. Worked with all departments; IT, Finance, Asset Management to coordinate this effort and design and implement new asset tracking procedures. Technical functions included migrating virtual machines from old blades to new blades in new enclosures using the HP Migration Tools, scanning network for servers and attributes to populate inventory, using various functions in Excel with CSV data output to provide meaning information and reports. Planned, designed and implemented project to do all of this and managed the IT team to assist.

Confidential

Microsoft Consultant - Network/Systems Engineer

• Worked as Senior Systems Engineer for the industry leader in market share for crane and food service equipment. Here, I worked on projects to transition two Senior Systems Engineers out of the company to be able to help sustain business until replacements were hired for five months. In addition, I performed health checks, recommendations and made improvements to the enterprise environment working with MIIS, AD, DNS, Exchange and, Disaster Recovery. Some key issues that I resolved included; configuring Symantec Backup Exec 11D to backup correctly and perform POC of Disaster Recovery successfully, improving mail flow by cleaning up legacy Exchange/AD attributes and routing groups, enabled password synchronization with MIIS and PCNS between an isolated Government Domain and the Corporate Domain and, remediation of DHCP, DNS and, Sites and Services.
• Performed an AD and Exchange Health Check for an independent, multi-product investment management firm that currently manages approximately $44.4 billion in assets experiencing tremendous growth. This included an assessment and remediation of servers at headquarters datacenter in regards to Active Directory, DNS, DHCP and Exchange 2003. Implemented Windows Server and Active Directory Security best practices on groups and membership. Upgraded and migrated the hedge fund company’s BlackBerry Enterprise Server to more robust hardware. Upgraded and migrated the print servers, to more robust hardware and modified login scripts accordingly. Managed a team of three engineers using a SharePoint site that I developed to assist with tracking and reporting on the progress of the projects.
• Site Merger and Acquisition/Integration Specialist. Assisted with the acquisition of multiple companies and their respective sites across the US and migrated their IT infrastructure to the parent company’s standards and network. Managed projects and teams at these remote sites and communicated with the various business owners in regards to the transition. Responsibilities included:
• The conversion of each physical site/location (4 sites in a 3 month period)
• Move the site onto new routers and switches and same MPLS network
• Move the site onto the WAN link of the same vendor as the parent company
• Re-IP the entire site and every device within
• Setup new DHCP scopes and DNS,
• Implement the new standard firewall
• Implement Websense - Internet usage monitoring tool to report back to the parent
• Implement SAV to report to the enterprise servers back at the parent site
• Implement WSUS as the standard patch management solution and to report back to parent site
• Evaluate and configure backup jobs with the corporate standard, Symantec Backup Exec 11D
• Ensure functionality and compatibility of their business systems such as SAP on the new network with the new IP scheme
• Assess business functions, process and requirements at sites in regards to hardware and software and proposed what had need to be removed, added/bought, or modified so that needs are met and standards of the parent company are in place
• Once these sites were on the same internal network as the parent company, integrate them into the parent AD
• Conducted a security assessment for a large regional supermarket chain’s IT Systems prior to their PCI (Payment Card Industry) audit. Analyzed multiple sample workstations and servers. Collected Group Policy, local system settings and policies and, other information to measure how secure the environment was. Compared this information against the Department of Defense and Microsoft’s recommended baselines for a secure environment. Produced reports showing degrees of compliance and deviation from baselines and created a roadmap for the remediation of the items that deviated from the baseline. This was used in the supermarket chain’s decision in how to plan and prepare for the PCI audit where they would have been charged 4% of annual revenue from card sales if found not compliant.
• As Engineer and Project Manager at a major hospital who sees over 1M patients per year, I developed the project plan to upgrade a Windows NT 4.0 domain to a Windows 2003 AD domain via an in-place upgrade process. Tested the process of the upgrade in a lab environment four times using a “swing” server with success each time. Upgraded domain successfully and seamlessly to the end users.
• Worked for a transportation leasing firm as an Exchange engineer and migrated its users from Exchange 5.5 to Exchange 2003 using the in place upgrade process. Performed cleanup and decommission of the legacy Exchange 5.5 environment.
• Designed a solution and implemented Microsoft ISA server 2006 and Microsoft Exchange Outlook Web Access (OWA) to publish OWA securely through the Internet for a local bank. Configured SSL certificates and was limited to a single NIC configuration to publish OWA via the Internet.
• Configured Microsoft ISA 2004 server to create a VPN. Developed the connection profile package using CMAK for clients to connect remotely to the VPN server.
• As an AD Engineer, performed health checks for Windows 2003 AD forest with Microsoft native tools such as DCDIAG. Manually cleaned up AD sites and subnets and objects that were in the directory but which no longer existed.
• As AD Engineer at a leading not-for-profit health provider, replicated production Active Directory and Group Policy to a lab environment for testing. Created and used VB scripts to access the production domain and copy the data to the test environment. After this was completed, the hospital could test Group Policies on their new wireless tablets and other devices in a safe environment. Documented and walked the client through the process for repetitive testing.
• As Exchange Engineer, worked with a team at a global organization to migrate approximately 8000 mailboxes from Exchange 5.5 to Exchange 2003 using the Quest Migration Tool. Performed migration in multiple phases over four months; divided into both geographical and business function requirements. Monitored Quest logs and reports to ensure successful migrations. Resolved migration issues hands on.
• As Exchange Engineer, supported and administered Exchange environment for approximately 10,000 users in a hosted environment divided into multiple standards based on the requirements of the particular customer that was being hosted. Supported and administered Exchange environment with one Exchange 5.5 forest and two separate Exchange 2003 forests. Supported and administered BlackBerry Enterprise Servers and devices for both Exchange 5.5 and Exchange 2003 environments. Clients were evenly spread out among Exchange 5.5 and Exchange 2003 initially. Later assisted team with cleanup of the Exchange 5.5 environment and migrating clients to a single Exchange 2003 Environment. Lead for projects to upgrade and optimize the messaging environment. Recommended and implemented solutions to resolve business issues, upgrade, and then optimize the messaging environment. Performed as lead for the following tasks and projects:
• Optimized disk space usage for all Exchange Organizations.
• Upgraded BlackBerry Enterprise Servers and implement new functionality with third party products such as Itrezzo.
• Analyze and troubleshoot third party mail products such as RightFax.
• Performed email and account migrations from acquired companies to be hosted by this company.
• Performed restores in Exchange 5.5 and Exchange 2003 from dates ranging from years to hours for legal and other reasons using Symantec Backup Exec.
• Rebuilt and restored BlackBerry Enterprise Server from scratch after fatal disaster.
• Developed new provisioning process for new Exchange users. Documented setup of new users in regards to security, standards, format and, how they appear in various directories including the GAL. Also documented the exit process for cleanup when user leaves the company.
• Produced reports on usage and activity for BlackBerry clients and customers for billing and maintenance purposes.
• Exported data from Active Directory and Exchange and produced reports and graphs to show Exchange user statistics for each hosted company for billing and maintenance purposes.
• Consolidated and cleaned up data and Exchange servers as a result of acquisitions.

Confidential

Global Domain and Exchange Leader

• Diamond Innovations - Global Domain and Exchange Leader. Global lead for Exchange, Active Directory, Disaster Recovery, Software Compliance and Server Build projects for the inventor and one of the world's leading suppliers of manufactured diamond, cubic boron nitride (CBN), polycrystalline diamond and CBN products using Microsoft Project GANT charts and working with a global team. Responsibilities included the following:
• Global Lead Security administrator for corporate domain and NT file shares. Continued to assist in transition from GE systems to Diamond Innovation's new environment.
• Developed, implemented, and administered the corporate domain and Exchange email system worldwide.
• Implemented Exchange 2003 Enterprise in a cluster on an EMC SAN for North America.
• Installed Exchange server in Europe remotely.
• Implemented SMTP gateway with virus and SPAM prevention solutions including Trend IMSS.
• Implemented Trend ServerProtect Manger and Clients for all enterprise production servers.
• Implemented Trend ScanMail for additional AV functionality on Exchange servers.
• Integrated Oracle Workflow into Exchange email system with DBA. Learned how to implement security per user and role on new Oracle environment.
• Brought up domains controllers across the world remotely for faster authentication and access to Active Directory Objects.
• Developed, implemented and administered standard disaster recovery system worldwide. Implemented ARCServe and GFS rotation with DLT tapes and disk-to-disk-to-tape backups for larger sites. Performed successful real and test restore of data for proof of concept with both data files and whole Exchange Mailbox stores down to an individual mailbox using IBM Tivoli.
• Implemented policies and procedures for operations level workers on the domain and Exchange system with users and mailboxes.
• Created system account reconciliation process to synchronize all systems each quarter. Led team on software compliance project worldwide and accounted for all corporate software and licenses as well as future project costs for software.
• Used Altiris Software Management to extract data and compare installs to actual licenses and take action each quarter. Performed budget analysis for hardware and software at all locations globally per quarter. Performed monthly performance reporting on backup for each location globally.
• Migrated web applications for intranet from GE databases running on IIS 4 web servers to IIS 6 servers at Diamond Innovations.
• Integrated Oracle faxing and printing applications with security of Active Directory.
• Administered all Windows servers globally including IIS intranet web servers as well as content on the intranet.
• Implemented SNMP traps on Linux servers to manage alerts on CA Autosys jobs to send SMS messages to applications and cellular phones.
• Overall kept implemented email and sustained uptime of 99.9996%. Reduced backup time by 35% globally. Increased file share access and domain authentication speeds globally by 50%. Reduced redundancy among systems and user accounts and corresponding software licenses in a range from 9% to 58%.
• Confidential - Global Desktop and Domain Security Lead. Designed and implemented an Active Directory and Exchange environment, including all applicable configuration policies for operation, for the inventor and one of the world's leading suppliers of manufactured diamond, cubic boron nitride (CBN), polycrystalline diamond and CBN products. Responsibilities included the following:
• Migrated data and user information from GE to the new domain in Active Directory with scripts and LDAP database queries.
• Set up Exchange email environment, created new mailboxes, and merged mail from GE to Diamond Innovations for all users globally. Managed user mailboxes, limits, recipient policies. Administered all email activities for all users.
• Set up corporate anti-spam and antivirus solution for email traffic and configured policies for operation. Set up and configured antivirus protection for production servers globally.
• Responsible for applying critical and other necessary patches to servers and desktops for secure functionality.
• Set up brand new NT/2003 servers from scratch and configured them for production mode.
• Set up security, permissions and group policy for users and accounts in company globally.
• Created and managed global groups, and assigned and managed members with proper permissions. Administered permissions on web servers IIS4-IIS6.
• Created and managed web applications to assist with user administration.
• Performed troubleshooting of existing web applications. Assisted with physical network setup and troubleshooting.
• Assisted with VPN solution setup and administration.
• Worked with peer in a backup position to understand our network configuration, VPN, and Altiris software delivery solution.
• Use Altiris to create packages, schedule jobs and for deployment to manage desktops.
• Worked with entire IT team assisting in transitioning devices and systems onto new physical network separate from GE.
• Documented the design and processes of new systems and gave educational presentations on them.

Confidential

IT Director

• Developer of IT Infrastructure for startup software developer. As IT Director of a small business and software developer, reported to and worked with company CEO and VP of Operations to implement and develop an internal IT infrastructure. Built a corporate website and intranet. Responsible for working with allocated department budget, for development of proposals and for making all IT purchases and accounting for them through VP of finance. Responsible for hiring and managing software/web developer. Obtained and managed client accounts. Created web sites in HTML, Flash and, ASP and integrating online merchant services for credit card processing internally and for clients. Managed and administered domains, networks and, security internally and for clients. Responsible for research and implementation of most effective and efficient solutions for IT operations of corporation.

Confidential

Network Administrator

• Network Administration for Midwest/Mid-Atlantic Region. Network Administrator for global computer enterprise software manufacturer and consulting company. Responsible for administering multiple physical sites in various locations. Responsibilities included the following:
• Analyzed, designed, implemented, and maintained networks in various office locations, primarily of Cisco/Dell hardware and MS Windows 2000/NT Server and Active Directory Software.
• Managed data storage with Brightstore, Arcserve 2000.
• Wrote documentation on backup and disaster recovery procedures compliant with ISO 9000.
• Managed servers and coordinated projects in remote office across region remotely or physical travel. Responsible for four offices 24/7.Build/rebuild servers.
• Set up/maintained security and permissions on servers shared resources and directories.
• Researched and wrote documentation for solutions to technical problems for clients and technicians.
• Ensure current virus and intrusion detection software is deployed and workstations are managed.
• Managed issues by monitoring queue and assigning issues to other technicians and regions.
• Tracked productivity with helpdesk software, analyzed performance using MS Excel spreadsheets and graphs.
• Trained systems administrator in CA Cincinnati office before relocating to CA Columbus office.
• Built network from ground up in two offices using project management tools, MS Project and Excel.
• Analyzed physical network needs and decided on most effective and efficient configuration of Cisco switches/cards, router and other devices.
• Identified quantity/type of network cabling and interface needs.
• Designed network logically and physically defining various subnets within QIP and assigning them effectively and efficiently among the network hardware.
• Helped set up and manage a temporary network for a CA World convention taking the whole Orange County Convention Center in Orlando for a week.
• Compiled UPS/electrical system technical needs and financial analysis.
• Designed and implemented UPS system for office based on requirements and capacity.
• Worked with vendors and contractors such as electricians, supply and maintenance firms to complete projects such as UPS implementation.
• Set up and managed lab with Windows 2000 Active Directory. Used GANT charts to track milestones and progress.
• Produced documentation on implementing AD within corporation for administrators in other offices in nation to help guide them through migration to AD. Performed and coordinated migration of various offices’ software and hardware configurations to AD using MS Project as the resource and time management tool.
• Implemented and tested Software Delivery and Asset Management Option of Unicenter TND enterprise management software.
• Built servers to deploy software to desktops and manage accounting of software and hardware. Saved money by eliminating excess licenses.
• Provided tech support for Win 98, NT/2000 Server and various database, email and other software applications.

Confidential

University of Cincinnati

• SCCM 2012 Training and labs for deployment and administration.
• MCTS - Server 2008
• MCP - Server 2008
• Microsoft IAG 2007 Appliance Training, Network Engines
• Microsoft Exchange 2007 Design Summit Week, Confidential
• Microsoft ISA 2004 Microsoft Training, New Horizons
• Flash MX Modules I & II, New Horizons
• Dell Certified Technician, Dell
• Unicenter TND Software Delivery and Asset Management Option, Confidential