SUMMARY:

• 8+ years of experience in SCCM, Active Directory, AdminStudio Install Shield, Wise Package Studio, Orca, App - V packaging, VMware, VB script, Batch script, PowerShell Script.
• Expertise in Planning and Designing System Center Configuration Manager hierarchy and site system roles, implementing a backup plan to mitigate the loss of SCCM services in the event of a disaster.
• Created SCCM management reports as required to support daily operations and staff tasks on the state of the information technology enterprise.
• Exposure in working with various unattended install methods like silent installs Using PowerShell/VB/CMD/BAT/Install Scripting.
• Administration and architecture of the SCCM 2012/1610/1710 Hierarchy of Primary and Secondary Site Servers Environment.
• Extensive experience in migrating SCCM from 2012/1610 to 1710, migrating software packages, collections and clients.
• Experience in SCCM 1702 Site Server Upgrade and Data Migration from SCCM 2012/1610 to SCCM 1710.
• Configured & Setup All SCCM Roles, DP's Site Servers, Patch Management, Reporting and Security Patching.
• Strong knowledge on Capturing Image using MDT, Configuring DP’s for State Migration Point as well as PXE Distribution Points, Creating OSD Task Sequence for Bare metal, Upgrade and Migration.
• Experience in automating the applications for software distribution using Install shield AdminStudio, Wise Package Studio.
• Experience in Install and Configuring Site System Roles for SCCM. And extensive experience in SCCM OSD task sequence.
• Managing Microsoft SCCM deployments in large-scale global environments, oversaw deployments of large and complex applications targeted for mass audience.
• Strong working knowledge of windows installer, MSI tables, windows registry entries, and installing system drivers.
• Worked on various Application packages for Windows 2000, Windows XP, Windows Vista, Windows 7, Windows 8.1 and Windows 10.
• Packaging and re-packaging MSIs for heavily locked-down environments.
• Experience in .MSI’s, MST’s and working with various applications for software packaging.
• Worked on various unattended install methods like silent install using Install shield Admin and Wise Package Studio Versions.
• Experience in working on Custom Actions, Install Script, VB Scripts, WMI Scripts and Wise Scripts.
• Expertise working on Wise package studio, Install shield Admin Studio and Soft grid/APP-V sequencing.
• Experience in Creating Transforms (MST), Patches (MSP) and Merge Modules using Different Tools.
• Expertise in using Orca, Procmon, Filemon, Regmon, In-Control tools to debug runtime problem in a Locked-down environment.
• Experience in Administering and Maintaining SCCM 2007/ 2012/1610/1710 infrastructure.
• Experience in Patching, Reporting and Imaging in SCCM 2007/2012/1610/1710.
• In-depth knowledge of SCCM client installation, software distribution, remote control, and other SCCM issues.
• Expertise in SCCM Administration, deployment, packaging, network inventory, installer and network designing.
• Expertise in using Orca, Procmon, Filemon, Regmon, In-Control tools to debug runtime problem in a locked-down environment.
• Worked with App-V Sequencer and Client for sequencing, streaming, testing and troubleshooting virtual applications.
• Good Knowledge of Windows Registry, File System, Services, Devices, Security, Windows 2003 Active directory services and other facets of XP.
• Work with MSI tables directly or through the GUI and Experience in Validating MSIs using Microsoft Orca.

TECHNICAL SKILLS:

Configuration manager: SCCM 2007, SCCM 2012, SCCM 1602, SCCM 1610, SCCM 1710/1802

Scripting: Install Script, VB script, Batch script, PowerShell, Wise script

Web Technologies: HTML, JavaScript, XML

Databases: MySQL, Oracle, SQL Server

Virtualization Tools: SoftGrid, Microsoft App - V, Altiris, MDT

Compatibility Tools: Compatibility Toolkit (ACT), AOK, AppDNA, Hyper-V, VMware

Packaging Tools: AdminStudio 11/11.5, Wise Packaging studio 7.0/8.0, VMware ThinApp, APP - V 4.5, 5.0

Operating Systems: Windows XP/Vista/7/8, Windows server 2008/R2/2003/2000, Windows 10

PROFESSIONAL EXPERIENCE:

Confidential, Jefferson City, MO

Sr.SCCM Administrator

Responsibilities:

• Implementing monthly Security Patches via SCCM to all Windows Servers. Responsible for patch compliance on workstations using tools such as SCCM and WSUS.
• Responsible for patching and vulnerability remediation for 5000+ workstations and Working with application teams to ensure that remediation was done without breaking critical applications.
• Expert level knowledge of Microsoft Systems Center Configuration Manager (SCCM)- deployment, administration, configuration, troubleshooting, & maintenance.
• Troubleshooting Client Connectivity, package, Update and OS deployment issues by analyzing SCCM logs. Providing best practice guidance on setting up and maintaining a solid patching solution using SCCM.
• Created 1803 Upgrade Task sequence and updated additional driver package. Added customized MoDOT(Company) tweaks and branding to the Task sequence.
• Performed migration of SCCM infrastructures from SCCM 1710 to SCCM current branch 1802. Which allows to work on Win10 1803 build.
• Working SCCM OSD customizations using MDT and troubleshooting OSD issues on Drivers, language packs and other OSD components.
• Troubleshoot SCCM Image related issues to identify the build failures and work on new Hardware certifications.
• Thorough understanding of process flow for SCCM software distribution and patch management. Familiar with status messages and various server and Client side logs used for troubleshooting.
• Supporting IT teams to perform Operating System Deployment when the deployment fails in Missouri Districts and finding the root cause of the issue.
• Working on Windows 1803 upgrade Build image to perform In - place upgrade on Win10 1703 machines.
• Monitor SCCM infrastructure for errors and troubleshoot for resolution.
• Responsible for creating SCCM packages, programs and package distribution, pretesting deployment & functionality.
• Responsible for troubleshooting and fix issues related to Primary Site Servers, Secondary Site Servers and SCCM clients.
• Installing and configured SCCM roles, maintaining SCCM Site Servers. Troubleshooted and fixed SCCM site connectivity issues.
• Strong knowledge in SCCM client deployment methods, procedures and SCCM client troubleshooting.
• Upgraded MDT to latest version and integrated into SCCM. Reviewed and corrected OSD to include PXE issues for local admin's in various District Headquarters State wide.
• Built SCCM 1802 test environment on the VM servers to allow to proper allocation of resources. To test SCCM branch updates, Task Sequence and prepare for Windows 10 migration.
• Maintaining end to end Image management in SCCM. SCCM patch management and automation using ADR.
• Able to troubleshoot all aspects of SCCM effectively and understand the product flow patch management, software distribution and logging in detail.
• Hands on experience with 3rd party patching tools like Ivanti and integrated this tool into SCCM successfully, So the patches will sync directly to SCCM.

Environment: WIN7, WIN 10, Windows server 2008/2012/2016, Wise Package studio 8, Admin Studio, SCCM 1710/1802, WSUS, Hyper - V, Batch Script, PowerShell, Orca, VMWare workstation.

Confidential, Houston, TX

Sr.SCCM Admin/Application Packager

Responsibilities:

• Responsible for software deployments, patching updates and configurations in SCCM 1602 and 1710.
• Assisted with the migration to SCCM 1710 from SCCM 1602. Tested, troubleshoot, and debugged SCCM deployment issues in both the environments.
• Worked on Image Developing to build up the image and Task Sequence for Windows 7 to Windows 10 migration for deployments using OSD.
• Setup and configured SCCM Operating System Deployment (OSD) for Windows 7 and Windows 10, this also included managing all task sequences/images on Windows 7 as well as windows 10.
• Remediated SCCM Site and Client issues regarding boundaries, replication, application deployment, patching, Group Policy and Windows Management Implementation (WMI) using CMTrace log tool.
• Involved in design and implementation of SCCM 2012/1610 to SCCM 1710 and built SCCM Site server roles and servers including CAS, primary & secondary sites, Distribution points (DP's), Management points (MP's) for the migration.
• Acted as tier 2 level infrastructure support, and assisted in the maintenance and troubleshooting of SCCM issues on client workstations, good understanding of the SCCM infrastructure including boundaries, site server roles, and parent/child relationships in order to troubleshoot SCCM client and deployment related issue.
• Performed troubleshooting for various operating systems including Windows Server 2003, 2008 and 2012. Worked for solution to solve O365 and Skype to provide solution proposals and estimates to RFPs.
• Responsible for evaluation, maintenance, and problem resolution for the SCCM server and DPs as well as release management deployments to more than 75000+ end-users globally.
• Worked with App-V Sequencerand Client for sequencing, streaming, testing and troubleshooting virtual applications.
• Perform general administrative tasks in the App-V management console such as setting up publishing servers, configuring publishing refresh, configure disconnected operation mode.
• Worked on Thin App and App-V to virtualize applications which are dependent on Multiple Versions of Java and Internet Explorer.
• Utilized OSDTinkerbell to create OSD's for the Citrix Applications that are sequenced using App-V.
• Worked on .REG files like creating and merging, debugging the invalid entries and working with existing registry using PowerShell Scripts
• Created Microsoft Windows Installer packages(MSI’s, MST’s) using Wise Package Studio and Admin Studio and imported them into SCCM applications, programs, collections and advertisements for the production environment.
• Deployed security patches and updated vendor software applications (Exe, MSI’s, MST’s) to all the networks via centralized and automated Microsoft WSUS and SCCM network infrastructure tools.
• Repackaged third party applications into .MSI format by using Adminstudio to support company standards and distributions methods to deploy on to WIN7 and WIN 10 workstations.
• Create desired working thin image of Windows 10 by using SCCM 1610/1710.
• Assisted in resolving SCCM production deployment issues or failures and provided SCCM reports to application teams and management.
• Expertise knowledge in MS SQL in order to create or modify, existing queries to accommodate management reports requests.
• Created and managed the virtual machines used in SCCM test and production environment.
• Resolve SCCM client issues in test and production environments.

Environment: WIN7, WIN 10, Windows server 2012, Microsoft App-V Sequencer 5.0, Wise Package studio 8, Admin Studio, SCCM 2012//1602/1710, Citrix Xendesktop, Batch Script, PowerShell, Orca, VMWare workstation.

Confidential, Reston, VA

Sr.SCCM Engineer

Responsibilities:

• Used Install Shield Admin Studio on Windows 8.1 for repackaging applications and create transforms for Vendor MSI’s for a roll-out from Windows XP.
• Publishing and Managing of Application packages and assigning AD Group permissions in App-V management console.
• Troubleshooting and resolving issues encountered while importing the application packages to Application Virtualization management console.
• Worked with various custom actions and sequences to trigger based on the changes required such as substituting the values on the end user machine configuration.
• Reviewed SCCM 2012 infrastructure, process and procedures, providing process improvement recommendations including discovery and testing methodologies.
• Developed scripts, queries and reports to deliver information regarding SCCM collections, deployments and systems, providing new insight into the existing environment.
• Assisted with the development and maintenance of other domain services such as Active Directory, Certificate Services, and GPO as related to SCCM administration.
• Developed working task sequences within SCCM 2012 R2 Current Branch 1610. Task Sequences developed for a Wipe, Load and In-Place Upgrade scenario.
• Created silent install for chained MSI’s and substituting the properties using command line.
• Provided 3rd level infrastructure support, and assisted in the maintenance and troubleshooting of SCCM, and client workstations; possess good understanding of the SCCM infrastructure including boundaries, site server roles, and parent/child relationships in order to troubleshoot SCCM related issues.
• Troubleshooting applications capture issues during sequencing and while streaming to the clients
• Automate the applications for software distribution using Install shield 2013.
• Repackaging foreign software installations with Admin Studio 11.5 using Repackaging tool.
• Experience on MSI, MST (Transforms), MSM (Merge Modules), MSP (Patches).
• Experience in using tools like Orca to directly edit the MSI/Validating the MSI.
• Application compatibility testing against core images for Windows 8.1.
• Work with Properties to customize MSI installs for different situations.
• Used Transforms and Patches to effect a seamless installation of the package on to the desired desktop.
• Silent installations using switches response files and automated scripts for user free interaction.
• Sequencing applications onto Windows 8.1 using App-V 5.0.
• Perform general administrative tasks in the App-V management console such as setting up publishing servers, configuring publishing refresh, configure disconnected operation mode.

Environment: Windows 8.1, AdminStudio11.5, InstallShield 2013, OCT, ORCA, VB Script, Procmon, App-V, Citrix XenApp, SCCM 2012/SCCM 2017.

Confidential, Jersey City, NJ

SCCM Administrator/ Application Packager

Responsibilities:

• Responsible for software deployments and configurations in SCCM 2007 and 2012.
• Assist with the migration to SCCM 2012 from SCCM 2007.
• Test, troubleshoot, and debug SCCM deployment issues in the test environment.
• Create the SCCM packages, programs, collections and advertisements for the production environment.
• Assist in resolving SCCM production deployment issues or failures.
• Provide SCCM reports to application teams and management.
• Basic to good knowledge of MS SQL in order to create or modify existing queries to accommodate management reports requests.
• Create and manage the virtual machines used in SCCM test and production environment. Resolve SCCM client issues in test and production environments.
• Worked on Silent Installs for certain application to automate them for software distribution.
• Worked with Wise Package studio 8 and highly expertise in MSI tables, components and features.
• Creating Windows Installer package for x86 and x64 architecture.
• Troubleshooting the applications by remotely logging to the client systems in UAT
• Used Filemon, Regmon and procmon to debug runtime errors in a Secured environment.
• Debugged & Validated MSI packages for any inconsistencies to match the company standards.
• Working on Various applications to build MSI packages and using Transforms (MST), Merge Modules (MSM) and Patches (MSP) according to the package requirement.
• Experience in working on the Microsoft Application Virtualization (APP-V) .
• Created the App-V Sequences for XP/Win7 Environment and also publishing in UAT and Production Environments.
• Deployed the App-v Packages through SCCM 2007 and SCCM 2012.
• Used VMWare Workstation 10.x version to build and test MSI packages.

Environment: Windows 7, Windows server 2012, Microsoft App-V Sequencer 5.0, Wise Package studio 8, SCCM 2007/2012, VB Script, Orca, VMWare workstation.

Confidential, Basking Ridge, NJ

SCCM Admin/Application packager

Responsibilities:

• Developing both Application Virtualization 4.6 SP1 and Install Shield Admin Studio 11.0 on Windows 7 and Windows XP for repackaging.
• Built setup.exe packages, MSI packages and MST transforms according to the package requirements.
• Experience in using tools like Orca to directly edit the MSI/Validating the MSI.
• Worked on .REG files like creating and merging, debugging the invalid entries and working with existing registry using VB Scripts.
• Customize MSI’s packages using Admin studio.
• Creating Windows Installer package for x86 and x64 architecture.
• Used SCCM 2007/2012 for deploying the packages
• Deploying the packages with SMS/SCCM 2007
• Creating packages, programs, collections, and advertisements for large scale enterprise deployments
• Provided guidance to customers around Windows XP to Windows 7 migrations using SCCM, Microsoft Deployment Toolkit (MDT), and User State Migration Tool (USMT).
• Provided infrastructure and design guidance for setting up and maintaining SCCM environments.
• Provided Risk Assessment and remediation guidance for SCCM infrastructures.
• Provided best practice guidance on setting up and maintaining a solid patching solution using SCCM.
• Deployment and virtualization of applications using Microsoft Application Virtualization 4.6 SP1.
• Publishing and Managing of Application packages and assigning AD Group permissions in App-V management console.
• Troubleshooting and resolving issues encountered while importing the application packages to Application Virtualization management console.
• Developing and maintaining automation of software builds and deployments by using Microsoft Visual Studio and NAnt.
• Sequencing Middleware applications and Add-Ons/Plug-ins with their Primary applications using Dynamic Suite composition.
• Troubleshooting applications capture issues during sequencing and while streaming to the clients.
• Perform general administrative tasks in the App-V management console such as setting up publishing servers, configuring publishing refresh, configure disconnected operation mode.
• Used VMware Workstation to package the application on a clean virtual image.
• Create and manage VMware Snapshot to facilitate the packaging process.
• Worked on various unattended install methods like Silent installations using switches.

Environment: Windows 7, Windows XP, Microsoft App-V Sequencer 4.6 SP1, Install Shield Admin Studio 11.0, SMS/SCCM 2007/2012, VB Script, ORCA, VMWare workstation.

Confidential, KY

SCCM Engineer

Responsibilities:

• Worked on various unattended install methods like Silent installations using switches.
• Developed the applications for Win XP and Windows 7 based machines.
• Repackaging hundreds of custom related software installations with Wise Package Studio and editing the MSIs as per the Application packaging standards.
• Worked on Silent Installs for certain application to automate them for software distribution.
• Worked with Wise Package studio 8 and highly expertise in MSI tables, components and features.
• Creating Windows Installer package for x86 and x64 architecture.
• Worked on various scripting tools like VBScript, and Wise Script to meet certain customizations required by the client.
• Developing and maintaining automation of software builds and deployments by using Microsoft Visual Studio and NAnt.
• Used Filemon, Regmon and procmon to debug runtime errors in a Secured environment.
• Debugged & Validated MSI packages for any inconsistencies to match the company standards.
• Working on Various applications to build MSI packages and using Transforms (MST), Merge Modules (MSM) and Patches (MSP) according to the package requirement.
• Experience in working on Microsoft Application Virtualization (APP-V)
• Deployed the App-v Packages through SCCM 2007.

Environment: Wise Package Studio 8.0, Windows XP /7, VMware, wisescript, Filemon, Regmon, Procmon, Orca,SCCM2007, APP-V, Microsoft Visual Studio and NAnt