Junior System Admin/Network Analyst Resume Silver spring, MD - Hire IT People

SUMMARY:

Technical Support Engineer with a demonstrated history of working in data analysis, database administration, resident services, and as junior system admin/network analyst. I have four years of IT experience of wide range of technical skills and passion for working with and helping others.

CORE COMPETENCIES:

Extensive knowledge and experience on Active directory, and exchange server and computer networking.
Configuration, implementation, support and troubleshooting of Cisco routers, switches, and VOIP equipment and service
LDAP Configuration on Windows Server and Cisco ASA Firewall
Ability to set up, maintain and troubleshoot VPN, WI - FI, and Ethernet networks
Experience with Jira Service Desk
IPS/IDS network security installation. Efficient use of network traffic analysis tool like wireshark and Nmap.
Ability to take back up of the networking system and maintain data integrity regardless of technical failures
Manage DNS, DHCP, DFS and Active Directory services on Windows Server 2008 and 2012
Performing inventory of MAC addresses, subnet mask, default gateway and IP addresses
Install and configure new software and hardware as required
Write and manage technical documentation, policies, and procedures around Microsoft solutions
Help define and establish common and advanced system administration functions
Customer service oriented, and able to effectively communicative with team member and all level of management and staff.

TECHNICAL SKILLS:

Database: SQL, TSQL, MS Access

Programming: Python, HTML5/CS3, Java Script, PHP

Scripting: PowerShell

Tools: Wireshark network traffic analysis, Nmap and Nexus

Operating System: Microsoft windows, Red Hat Linux

Methodologies: Agile

PROFESSIONAL EXPERIENCE:

Confidential, Silver spring, MD

Junior System Admin/Network Analyst

Responsibilities:

Set up accounts and passwords for specific users with authorization to access networks.
Provide remote assistance to end user workstations
Install LANs WANs and established Intranet and Internet access.
Configuration, implementation, support and troubleshooting Cisco Routers and Switches
Provide technical support to internal and external users via telephone and/or email
Installed, tested and troubleshot local and network printers.
Set up group policies on Terminal Server so that users would have limited access to certain functions on the server
Monitoring network and security, and installing and updating important software patches
Responsible for analyzing, recreating, and resolving client reported problems in complex software.
Communicating with engineering, quality assurance and other support organizations as well as other department to facilitate problem resolution and supplying customer with solution to problems.

Confidential, Washington, DC

Customer service/ Concierge (Weekend)

Responsibilities:

Efficiently handled large call volume inquiries from tenants/guests.
Help resolved problems and complaints that residents may have
Maintained working relationship between residents and management.
Performed audit on resident packages and spreadsheet based data eatery

Confidential, Silver Spring, MD

Data Analyst/TSQL Junior Developer

Responsibilities:

Performed daily data queries and prepared reports on timely basis.
Performed data transformation using services like SSIS, Bulk Insert.
Extracted, compiled and tracked data and analyzed data to generate reports.
Developed optimized data collection and formulated procedures for data collection.

Confidential, Dallas, TX

Data officer and Sales Representative

Responsibilities:

Converted raw data into organized and manageable form using Excel and MS Access.
Organized, Updated records.
Made presentations with the helped of Excel graphs showing sales trends.

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Junior System Admin/network Analyst Resume

Silver Spring, MD

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