TECHNICAL SKILLS:

Server/Workstation: IBM Complete server and desktop line, Hewlett Packard complete desktop and server models, Apple complete desktop and Printer line, Dell complete desktop and server models, most laptops and most clones

Disk Storage: EMC Storage, IBM Storage, Hitachi Storage, Netapp Storage

LAN Interface: 3Com Etherlink II, II/16, III, Etherlink MC/TP, Intel Ether Express, Fiber channel adapters.

Hubs: SynOptics, IBM, Bay Networks, Cabletron, Proteon

Routers: Cisco 2500, 3000, 4000 and 7000

UPS: APC Smart - UPS 1250, Vitek UPS Tape Backup, Cybernetics CY-8200 and Palindrome Fast 2200

Communications: Communications devices CSU/DSU, T1 Networks, T3 Networks

PROFESSIONAL EXPERIENCE

Confidential, Lebanon New Jersey

Senior Windows Infrastructure Engineer

Roles & Responsibilities:

• Manage & support a large client base of Windows 2000/2003/2008 R2/2012R2 and 2016 in a multi domain/forest Active Directory of more than 4000 windows and VMware servers on 24x7x365 basis in an enterprise infrastructure.
• Primary responsibility for the Active Directory Administration to provide strategic and tactical direction for the Active Directory Services, Identity and Access Management, Role Based Access Control and Segregation of Duties
• Creating Organizational Units (OU's) and setting up Group Policy Objects (GPO), and Group Policy Containers (GPC).
• Raised Forests and Domains functional levels. Created trust relationships. Managed, created, deleted Local groups, Global groups, and Universal groups. Verified and resolved Group Policy problems; Imported and exported GPO settings.
• Perform Server Health Check and performance monitoring for all the Wintel servers, creating and maintaining User accounts, Profiles, Security, rights, disk space and process monitoring using Active Directory.
• Strong administration troubleshooting experience on Windows 2008R2,2012R2 and 2016 servers - Forest, Domain trust, AD, DFS, DNS, WINS, DHCP, Group Policy, Distribution lists, Windows folder security.
• Strong knowledge of LDAP service, shell scripting, Certificate services (PKI), AD Site Topology - all under a multi-site multi-domain Windows 2008R2,2012R2 and 2016 environment.
• Strong troubleshooting skills in a Windows 2008R2,2012R2 and 2016 environment - Event log analysis, installation and administration of Windows Server 2012R2 and 2016, including user setup and defining roles, performance tuning, backup and restore, security monitoring, registry and AD scripting.
• Create custom PowerShell automation for various task including user accounts provisioning and de-provisioning, Custom Alerting and Scheduled Reporting.
• Performed daily monitoring tasks to assure the proper health of multiple Active Directory environments Supported multi-domain DNS environments and configured DHCP scope for those environments.
• Analyzed the design including branch based RODC's placement, aligned necessary DNS Domain and OU based group policies.
• Deployed Windows OS 2012R2 and 2016 Servers through Templates and MDT (Microsoft Deployment Tool).
• Managed HP c7000 blade infrastructure (G8, G9, G10 blades) including HP Virtual Connect Knowledge of setting up of HP G10 Blade servers and utilizing the ProLiant Support Pack.
• Configuration and management of large virtual infrastructure with ESXi 6.x and 5.x including 12 vCenter Servers, 120+ ESXi hosts and 4000+ virtual machines that spread across Virtual server infrastructure (VSI) and virtual desktop infrastructure (VDI) environments.
• Performed VMware administration related tasks including but not limited to installation, configuration, management and troubleshooting of vCenter server and its components, ESXi hosts, virtual machines, VM templates, standard and distributed switch management, environment clean up, data store decommissioning and space reclaim.
• Coordinated with product vendors to troubleshoot and resolve the issues.
• Worked with Service Now ticketing system for change management requests and incident management.

Confidential, New Jersey

Senior Windows Infrastructure Engineer

Responsibilities:

• Support the information systems and infrastructure for the day to day operations of a large scale enterprise-class Windows, Active Directory and VMWare environment with more than 250,000 users in over 100 locations world-wide.
• Report on the health and status of the enterprise environment to program management and senior customer staff on a weekly basis. Improve processes and performance of systems administration and handling of daily workload.
• Provide a technical escalation point for local site administrators and Tier 1 helpdesk as needed; work with other Bank departments to facilitate the delivery of directory services and virtualization services.
• Streamline working environment by establishing technical and operational standards and documentation.
• Create PowerShell scripts to extract logs for troubleshooting and Automation. Sr. technical role in project to upgrade Active Directory domain from Windows 2008 to Windows 2012 R2.
• Assumed responsibility for training junior and new members of the team, working with them to teach the roles, responsibilities, processes, and software applications that the team is responsible for.
• Hands-on experience with installation and implementation of VMware ESXi host … VMware VCenter 5.5 and 6.0 setting up VMotion, HA, DRS and related VMware products such as VM Workstation.
• Expertise on ESXi and ESX 2.5/3.X/4.X/5.x/6.x Architecture, guest OS installation, setting up of VM priorities, cloning, templates and snapshots.
• Experience in configuration of vSphere standard switches (v Switch), VM kernel ports, VM ports, service console, and distributed v Switches.
• Hands-on experience with VMware Networking concepts like creation of v Switches, different types of port groups, NIC Teaming, VLAN Problem management on VMware ESXi 5X, vCenter 6.0 server and experience in adding VLAN ports and NIC adapters.
• Migrated physical machines to virtual machines (P2V) and virtual machines to virtual machines (V2V) using VMware converter and vCenter guided consolidation.
• Configured resource pools, alerts and alarms, cloning and migrating VM's and also experience in v Motion and storage v Motion, HA feature and DRS feature.
• Installation, configuration and management of PAM Application CyberArk, (CPM, PVWA SAFES, VAULTS, EPV).
• Front to back work with the PAM Application CyberArk.

Confidential, Jersey City, New Jersey

Senior Windows Infrastructure Engineer

Responsibilities:

• Responsible for administration and troubleshooting of over 2000 Windows 2003/2008/2012 servers providing 24x7 support for servers across multiple data centers and remote satellite offices.
• Responsible for Active Directory issues, such as: logon failures, account lockouts, network connectivity, DNS and WINS name resolution GPO configuration and troubleshooting authentication problems, DFS links and replication issues, folder and printer previsioning, Advanced Active Directory troubleshooting experience such as FRS/DFS replication issues, Site to site replication issues, DNS and DHCP issues.
• Provide third level technical support for user support and server issues on 24x7 rotational bases.
• Consulted by other administrators and engineers to resolve difficult troubleshooting issues.
• Currently the internal subject matter expert for VMware architecture and design for 24x7x365 global operation.
• Maintain VMware upgrades patches.
• Maintain and Administer VMware VCenter Update Manager. Design hardware configurations and conduct hardware capacity planning for VMware environment based on VMware vSphere 5.x.
• Installation and configuration of Vmware ESX/ESXi5.x based on the architecture and environment.
• Configuration and administration of ESX servers through vCenter Server, vSphere Client and vSphere web client.
• Creation and Configuration of Virtual Switches, different types of Port Groups NIC-Teaming and VLAN’s.
• Created and converted new LUN's to VMFS data stores and added them to ESX hosts. Assign LUN's from storage array to ESX Server.
• Work closely with Storage and Networking Teams to ensure allocated SAN, Fiber and networking infrastructure reflect specifications laid out in initial VMware design to ensure successful deployment.
• Provide day to day Citrix and application support.
• Support and troubleshoot Windows clustering and load balancing.

Confidential, Carlstadt, New Jersey

Senior Disaster Recovery Specialist

Responsibilities:

• Deliver technical presentations of SunGard Services to new and existing fortune 100 clients.
• Gather technical information on the customer’s IT environment including but not limited to the data center. Operations, hardware and operating systems, network infrastructure backup processes and applications.
• Engage customers to extract critical technical and business practices.
• Engineer detailed and complex solutions using the latest technologies.
• Engineer detailed and complex solutions using the latest technologies.
• Consistently manage all support requests ensuring a timely successful completion.
• Provide Tier III support to sales engineers; assist with the creation of out of box solutions.
• Provide technical support for new product development.
• Provide support for data replication and data mirroring technologies.
• Installation, configuration and management of SAN, NAS and DASD for client testing.
• Provide technical leadership to staff during testing and interface directly with customers and Staff members.
• Providing operational leadership during testing for disaster situations.
• Implement and deploy plans for infrastructure related projects that affect the organization.
• Install, configure and troubleshoot Active Directory and DNS.
• Responsible for integrating Active Directory and DNS into the environment.
• Disaster recovery testing Perform server hardware maintenance.
• Maintain physical and logical diagrams of hardware environment.
• Experience in a production, data center environment monitoring systems and running batch Processing.
• Lead projects that keep customers compliant with the changing Federal standards implementing network high availability Practice’s and designs.
• Allowing customers current databases and operating systems to be integrated within the new architecture schema
• Knowledge of Linux operating systems from client testing.

Confidential, Raritan, New Jersey

Senior Systems Engineer

Responsibilities:

• Provide technical support in the consolidation of satellite companies’ servers to ITS’ Raritan site. (Data Center Consolidation Projects.) This includes hardware scoping and acquisition.
• Data Center Consolidation team member with Windows Server Large Projects team including Disaster Recovery, Forklifts, P2V, P2P and V2Vs.
• Assembly, installation, configuration and monitoring of FDA regulated and non- regulated VM, rack-mount and Blade servers.
• Team member dedicated to developing and distributing a common build design and process for all servers globally.
• Responsible for all documentation associated with all self-deployed servers.
• Responsible for the support of 7,000 Windows 2000/2003/2008 servers 24x7 support.
• Responsible for global installation checklist documentation to ensure uniformity.
• Remediation for Help Desk, Change Management, Incident Management and Asset Management using Remedy Action Request System.
• Utilize HP’s Rapid Deployment Console and VMware’s Virtual Console to deploy and manage Windows 2000/2003/2008 servers. Utilize NetIQ’s Directory and Resource Admin to manipulate server and user objects.
• Utilize Lucent’s Vital QIP to manage networks, subnets, DNS and DHCP.
• Utilize Veritas NetBackup for use in disaster recovery scenarios. Utilize Active Directory to remove old server records and move new servers to the correct OU’s.

Confidential, Cranbury, New Jersey

Senior Windows/Infrastructure Admin

Responsibilities:

• Responsible for 2000 servers in a mixed windows server environment of Windows 2000/2003 Servers.
• Responsible for the administration, monitoring and management of Active Directory in a multi-site configuration.
• Responsible for the Creation, administration and maintenance of Group Policies on 2000 + servers.
• Install, Configure and manage 75 Windows 2008 servers.
• Provide 3rd level escalation support for all the production Infrastructure issues.
• Designed, configured and implemented Active administrator and Patch link, these management tools enhanced productivity and improved daily maintenance tasks.
• Work on a team responsible for the Server Build, Server Baseline & Patch management standards.
• Responsible for the administration and configuration of the Citrix Presentation 4.5 environment.
• Implemented test lab for testing new tools and applications before release into production environment.
• Monitor event logs and alerts received from HP Open view and Microsoft MOM.
• Work with Storage team on all items related to server storage and management.
• Responsible for the administration and configuration of the VMware server environment. This includes creating new virtual servers, P2V’S, Utilizing V Motion to move host.
• Managing performance on host servers. Utilize SMS and SCOM to monitor Windows servers and update server applications.
• Connect to servers or desktops remotely and make corrections to faulty application updates.
• Responsible for the management and administration of the Thin Print environment.

Confidential

Senior Platform Engineer

Responsibilities:

• Responsible for the design, configuration and maintenance of Active Directory infrastructure in a Multi-site environment.
• Responsible for the Creation, administration and maintenance of Group Policies on 1000 + servers.
• Provided 3rd Level support for production Infrastructure including Active Directory, Wins, DNS, IIS and SQL servers.
• Responsible for keeping servers updated with all the Microsoft security and Application updates.
• Experience in automating daily administrative task for servers using VB and power shell scripts.
• Setup and manage Symantec Enterprise Security Manager 6.5 to check and discover vulnerabilities and deviations in the security policies of servers.
• Responsible for the administration, configuration and maintenance of VMware server environment. This includes building new servers and workstations, P2V’S and monitoring performance on hosts.
• Utilize HP SIM to monitor all servers, experience with RAID, RILOE, ILO, HBA cards with NIC teaming for SAN connectivity. Integrating Remote insight boards with Active directory.

Confidential

Senior Windows Engineer

Responsibilities:

• Responsible for 300 servers in a mixed windows server environment of Windows 2000/2003 servers.
• Responsible for migrating 12 Branch Offices first from Windows NT to Windows 2000, then from Windows 2000 to Windows 2003.
• Provided 3rd Level support for production Infrastructure including Active Directory, Wins, DNS, IIS, Performance Monitoring, Clustering, SAN Attached servers, SQL 2000.
• Technical resource on the Global Active Directory team, worked on the Site, GPO, OU design, AD Backup & Recovery standard. AD based DFS Infrastructure, which included using FRS for replicating application data.
• Worked on the Windows 2003 migration project which involved migration planning, Forest/Domain Design, DNS Design, GPO Design, OU Design.
• Evaluated and deployed VMware GSX 3.0 & ESX server 2.0 for the QA environment.
• Worked on a team responsible for the Server Build, Server Baseline & Patch management standards.
• Provided 3rd level escalation support for all the production Infrastructure issues.

Confidential

Senior Systems Engineer

Responsibilities:

• Supported the System Services Department which is responsible for maintaining Windows NT/2000 servers on a global level.
• Supported over 400 servers; responsible for maintenance, installation and configuration of all servers.
• Member of the Windows 2000 Architecture team, Migrated the Atlanta and Santa Clara offices to Windows 2000 server environment.
• Design, implementation and configuration of Active Directory, Dynamic DNS and DJCP.
• Built, configured and managed the corporate Microsoft Exchange 5.5 mail server.

Confidential

Technical Specialist

Responsibilities:

• Providing network and desktop support for 1000 end-users in a heterogeneous environment.
• In this role responsibilities include: installation, configuration and administration of Windows 2000/NT 4.0 Servers which includes building, configuring, and installing IBM 5000, 5500 and 7000 servers.
• Installing, configuring, and troubleshooting NT 4.0 workstation.
• Perform complete back-p and recovery of all components of NT servers, including program files and directory structure.
• Provide on-site and off-site support for 50 Web Developers.

Confidential

Network Integrator

Responsibilities:

• Install, configure, administer and maintain 4 Netware 3.12 servers, 5 Netware 4.1 servers and 5 NT 4.0 servers for Corporate Technology.
• Also, serve as Team leader for the corporate facilities of JPM where I am responsible for assuring customer service, technical support and that desktop and network technicians meet contractual service level agreements.
• In addition, serve as the Project leader for coordinating the conversion of MAC/Windows 3.1.