SUMMARY:

• Over 5 years of System and Network Administration experience on various OS platforms including AIX 5L, Red Hat Ent Linux, Windows 2000/NT/ XP, Solaris 8.0/9.0, Suse Linux.
• Experience in Jumpstart/Kick start installations.
• Installation, configuration and administration of Windows NT & AIX Servers.
• Involved in upgrading production, development & QA servers from AIX 5.1 to 5.2 and AIX 5.2 to 5.3
• Involved in installation, configuration and administration of RHEL 3.0/4.0 Servers.
• Installation of Packages, Patch Management and Upgrades.
• Experience in patching/upgrade of operating systems.
• Security Configuration, Network, System Monitoring on UNIX based Servers - Basic hardening of the system and network security, attaining the goal of allowing only the valid users/ports into the system.
• Involved in Setting up and Configuring Secure FTP Clients over Confidential .
• Good Knowledge and Understanding on Managing HMC
• Installing VIO Server on eServer P5 and P6 servers and configuring
• Redundant VIO configuration
• Creating LPAR’s and configuring
• Installing OS (AIX) and configuring
• Creating LUN’s, mapping and configuring on AIX
• Experienced in creating and maintaining users, profile, security rights, disk space and process monitoring.
• Experienced in file system administration, resolving system errors, crashes and file system errors.
• Experienced with Installation and Configuration of db2, SQL Applications.
• Creating new file systems, mounting file systems and unmounting file systems.
• Experience in Managing various Network related tasks such as TCP/IP, NFS, DNS, DHCP and SMTP.
• Experience in Troubleshooting Hardware, Storage, Application Bottlenecks. System Recovery, Crash dump analysis and performance tuning.
• Managing user accounts, system security, change management, documenting and following Company Standards.

SKILLS:

Languages: C, PL SQL, Perl, TCL.

Operating Systems: AIX V5.1, 5.2, 5.3 & 6.1, Windows 2000 NT, XP, Redhat Linux 8.0, 9.0, Solaris 9, Suse Linux

Hardware: RS/6000, P Series (P520, P550, P570), Compaq, HP, Intel 80x86 based computers, Confidential, Dell PC’s

Scripting: Korn shell, Perl

Protocols: TCP/IP, NetBEUI, SNMP, HTTP, POP3, SMTP, FTP and SSH.

Database: SQL Server, Oracle

EXPERIENCE/ PROJECT DETAILS:

AIX Admin

Confidential

Responsibilities:

• User Administration Task.
• Installing, configuring and administering AIX P series 5.3, 6 Servers
• Applying application/OS patches.
• Managing disk space using Logical Volume Management.
• Knowledge in Replacing failed devices.
• Knowledge in Managing Paging Space system.
• Taking regular system backup using mksysb and volume group backups using savevg.
• Performance monitoring using vmstat, iostat, etc.
• Good Knowledge and Understanding on Managing HMC
• Installing VIO Server on eServer P5 and P6 servers and configuring
• Redundant VIO configuration
• Creating LPAR’s and configuring
• Installing OS (AIX) and configuring
• Creating LUN’s, mapping and configuring on AIX.
• Health Checking of servers, taking measures to avoid all vulnerabilities.
• Always strive to perform and deliver service excellence to the client.
• Working with LPAR and DLPAR.
• NIM installation/upgrade and all NIM operations .
• Involved in managing Installs, Upgrades and Administration for MS Windows 2000/ XP/ Vista, RHEL 8.0 and Solaris as part of working in a Heterogeneous Environment.
• Involved in Setting up Secure FTP Client - Server Model setup over Confidential .

Sr. Tech Support Engineer

Confidential

Responsibilities:

• Responsibilities include Training new incoming batches and making them Production Ready.
• Configuring & maintaining e-mail accounts. Support Desktop and laptops, OS (MS Platform).
• Support LAN Networking (Client Side), VPN monitoring. Support Customer Specific Tools.
• Responsible for Configuring and Install MS Windows 2000/ NT/ XP
• Responsible for software installation, configuration, and troubleshooting in a Win XP, MS Outlook 2003, MS Office 2003, FTP and Citrix environment
• Support network issues including TCP/IP, network connectivity.
• Provide full time support for Exchange Server Issues, Print Server Issues, Domain Server Issues, Back up Server Issues, Cross Domain issues, Network Issues, VPN & Active Directories.
• Was a key player towards meeting Team Metrics and have achieved a good Stack ranking always.
• Earned solid contribution for resolving complex issues and providing exceptional customer service.
• Was the responsible Focal for Knowledge Management. Updated existing Articles and added new Articles to the Knowledge Data base.
• Was the responsible Focal for Escalations Management; Role includes interacting with high level Employees such as SMO’s, Directors and Exec. Directors and provide them timely response and resolution.
• Collaborated across multiple teams for process improvement and standardization
• Did RCA and provided Feedback and worked on Process Improvement Program.
• Have taken the initiative in updating self with the process and share best practices with the team.

Unix/ Windows Support Engineer

Confidential

Responsibilities:

• Maintained Sun Enterprise / Sun Fire servers running Solaris 2.x and Compaq servers on Windows NT 4.0 / 2000 operating system installation and upgrade, patch administration and keeping them running properly on a day-to-day basis.
• Backup and recovery consolidation; advanced configuration; design and deployment using Legato NetWorker 5.x / 6.x servers, storage nodes and clients.
• Worked with Windows Active Directory to administer Users & Groups on a daily basis.
• Managed user logins- adding, modifying and deleting on Sun Solaris & AIX. Even providing technical support to the Customer Support Representatives and resolving their issues and problems related to system usage.
• Monitor backup and recovery availability and performance to ensure recoverability of file system, application, and database systems.
• Performance tuning Confidential operating systems, application, network level, backup optimization and troubleshoot performance issues.
• Developed numerous test automation scripts to streamline testing activities utilizing UNIX shell scripting, Oracle SQL and Expect language.
• UNIX general administration and debugging.
• To produce automated monitoring / actions for critical storage resources to eliminate manual intervention and service interruption.
• Involved various critical data recovery, off-site disaster recovery tests and document procedures.
• Configuring a system to function in a networked client / server environment.