System Administrator Resume

TECHNICAL SKILLS:

Operating System: Windows 7, Windows 8, Windows 10, Windows Server 2003/2008/2012

Networking: Remote Desktop Services, Windows Deployment Services (WDS), Group Policy, VPN, ACL(s), DHCP, WINS, DNS, TCP/IP, FTP, 802.11x wireless technology, NAT (Network Address Translation), PKI, WSUS, NT Backup, Load Balancing and Failover (LBFO), Windows Server Failover Clustering (WSFC), firewalls, network routing, VPN communications and VoIP, and Azure Virtual Netwoking

Messaging: Exchange Server 2016, Microsoft Office 365 Active Directory Federation Services, Multi - Factor Authentication, Exchange, SharePoint, Lync, Yammer, Telemetry, OneDrive, eDiscovery, and Office 365 ProPlus

Hardware: HP & Compaq servers/workstations, Dell Servers/workstations, IBM Servers/Workstations, RAID configurations, SAN/NAS storage hardware/technology and Cisco 4400/7000 Series Routers, Cisco Unified IP Phone 7900 Series and Cisco Catalyst 6500 Series Switches

Software: AD Manager Plus, JIRA, SMS, SCCM, Norton Antivirus, McAfee Anti-Virus, Symantec Ghost 7.x, RSA SecureID, HP Openview, PowerShell, Solar Wind VSAN, Service Desk, Heat, Track-It Remedy 7.0/6.0; DameWare Mini Remote Console, Cisco IOS, SCOM, NMAP and Snort.

PROFESSIONAL EXPERIENCE:

Confidential

System Administrator

Administer and support Office 365 policies and capabilities via Windows PowerShell and the Office 365 admin portal
Resolved and monitor Office 365/Azure Active Directory tenancy technical issues
Administer and support MS Exchange 2010, SharePoint 2013, Lync, and OneDrive
Execute PowerShell scripts to automate everyday processes from user creation (onboarding), mailboxes creation (EMC/EMS), user termination, and other administrative task handled by the engineering team
Administer Password Management tool, allowing self-service for resetting passwords and unlocks
Administers and support Windows Server's ( 2003/2008/2012 ) systems
Ensures day-to-day operations
Evaluates new technologies and tools
Establishes and maintains the technical standards, policies and procedures
Collects, monitors and analyzes systems performance data
Helps troubleshoots Windows systems and applications

Confidential

IT Specialist/SysAdmin

Perform system and application troubleshooting and problem resolution support to developers, application programmers and support personnel via telephone and on site within multi-tier, multi-segmented Microsoft Windows Server (2008,2012) enterprise environment
Perform Active Directory/Exchange/Lync-Skype for Business Administration
Co-ordinate detailed research of system and application requirements for system upgrades, resolve problems involving incompatibilities for the efficient completion of site system deployments
Provide Dell system performance tuning, diagnostics, troubleshooting and repairs.

Confidential

Senior Desktop Support Technician

Part of a two-person technology team, performing Desktop Support and Server Administration as required
Administer and support MS Exchange 2010, SharePoint, Lync, OneDrive, and Active Directory on-site deployments
Execute PowerShell scripts to automate everyday processes from user creation (onboarding), mailbox creation, user termination
Resolve user issues related to permissions of shared mailboxes, resource mailboxes and distribution list
Deployment and administration of a ShoreTel phone system in the corporate office and training center
Provide Dell system performance tuning, patching, diagnostics, and repairs

Confidential

Depot Manager

Perform system and application troubleshooting and problem resolution support to developers, application programmers and support personnel via telephone and on site within multi-tier Windows enterprise environment
Co-ordinate detailed research of hardware and software requirements for system upgrades, resolve problems involving incompatibilities and supervise the efficient completion of technology Refresh Deployments
Provide Dell system performance tuning, break/fix repairs and software installs utilizing SMS 2003 and SCCM

Confidential

Systems Operator (MIS Operations)

Assist in the research, evaluation and implementation as it pertains to the Windows Server 2003 migration
Create, move, delete, and disable Active Directory objects as requested and serve as “go to” person for technicians located on site

Confidential

Systems Operator (MIS Operations)

Follow NOC procedures and perform pro-active network status and health checks as part of normal surveillance activities on IIS, DNS, DHCP, SQL, GroupWise 5.5, WINNT, UNIX, EMC SAN storage, Cisco routers and switches within a WINNT and IntranetWare 4.11 multi-tier, multi-segmented environment
Provide Server maintenance on existing servers, and Perform Nightly Full/Incremental Backups
Upon receipt of network trouble conditions, validate, quickly resolve or escalate a trouble condition to the vendor or support personnel as required

We provide IT Staff Augmentation Services!

We'd love your feedback!

Resume Categories

Client Services

Job Seekers

Visa Sponsorship