SUMMARY:

Over 12 years of experience providing technical support and solutions in the areas of LAN/WAN networking with particular emphasis on the installation, configuration and support. 8 years supporting the DHS A - LAN as part of the Network Engineering team. Currently hold CCNP, CCNA, CCNA Security certifications. Seeking for a Network Engineering position where I can contribute my knowledge and skills towards a company’s immediate and future goals.

PROFESSIONAL EXPERIENCE:

Confidential

Network Network Engineer

• Implemented and managed hardware refresh for DOJ MAIN building
• Design and implement alternate network path solutions for the AIG
• Implemented EIGRP and BGP redistribution
• Upgraded the Cisco 6513 to Cisco 6509-E with VSS configuration between two cisco 6509 E chassis with 720 Sup
• Upgraded 76 cisco 4503 with 76 cisco 3850s with redundant connection and stacked configuration
• Mentored two junior engineer and supervised the entire refresh project
• Migration from static to dynamic routing using BGP
• Administer VTC systems for the CIO’s office
• Maintain and troubleshoot Cisco 4500 and 3700 cisco access switches
• Implement VOIP for multiple location within D.C for DOJ
• Implemented IPV6 for various DOJ sites

Confidential

O&M Network Engineer

• Overseeing all network operational activities such as change requests, ticket counts, outages and incident response
• Point of contact for all operational issue 24/7
• Provide training and mentor junior engineers to support DHS VIPs
• Configured and troubleshoot network devices such as Cisco 2800, 2900, 3500, 4500,6500, PIX 535
• Configure and maintain Juniper SA6000 to support over 4000 VPN users
• Working closely with PACS(Physical Access Control System) team assisting in migration of VLAN
• Redesigned the LAN-A remote sites OSPF (Open Shortest Path First) routing protocol to utilize the stubby area network design to reduce the size of the OSPF routing tables on small sites
• Create, maintain O&M SOP standard maintenance and troubleshooting
• Administered PIX firewall to accomplish access control for various extranet sites
• ReIP Department of Homeland Security HQ Network including Tunnels and modify OSPF Areas to reflect the new changes
• Implement CRs to modify various routing issues including firewall changes such as port filtering for EaaS (Email as a Service) Migration project
• Implement ECRs to make changes on demand to resolve critical outages
• Add/Remove Layer 2 and layer 3 VLANs and Switch port configurations, VLAN assignments and MAC address lookup
• Used WireShark to capture packets for troubleshooting purposes
• Upgraded IOS for switches, routers and ASA firewalls
• Active directory and server administration for day to day activities
• Accomplished users/groups/security groups creation and modification
• Point of contact for solar winds administration, includes adding/removing network devices; manage DHCP scopes modification, creating/modifying alerts and reports for various systems.

Confidential

Headquarter Operation Center (Team Lead)

• Work directly under Government Watch Officer’s (GWO) command as a team lead for a 24/7 Network Management Center
• Daily briefed management of HOC (Headquarter Operation Center) status such as outage, backup, tickets and change requests
• Supervise junior engineers and direct day to day operational responsibilities
• Provide training for new hire and make sure they follow the procedure to perform their duties
• Worked directly with various DHS VIPs resolving various BB and E-mail issue.
• Work closely with GWO’s and incident management team to improve incident response process and implement new process and policies to the team
• ReIP enterprise network from class C to Class A
• Implementing various change requests such as OSPF modification, routing changes, VLAN and trunk configuration, IOS upgrades and installation
• Generate Advisory and Outage Notification for all Break-Fix CR and ECR with the approval from the GWO to inform the CIO and other management team
• Work with Cisco switches and routers for various day to day operational issues, such as port configuration, VLAN, MAC security and other connectivity issue
• Managed, monitored, migrated, and troubleshot Active Directory user accounts, groups policies, and domain resources for the DHS enterprise infrastructure.
• Troubleshoot various network outages
• Implement ECR changes to the core devices and TACLANE

Confidential

Network Administrator

• Serve as a member of the Operations team to provide 24/7 operational enterprise systems Support.
• Administered, managed, patched, upgraded and troubleshot Windows 2000/2003 servers,
• Maintain and support DHCP, Active Directory, and enterprise system issues.
• Manage enterprise BB server and troubleshoot various handheld issues
• Managed, monitored, migrated, and troubleshot Active Directory user accounts, groups policies, and domain resources for the DHS enterprise infrastructure.
• Documented, implemented, maintained, and modified network and system policies/procedures, for user accounts and user profiles.
• Performed routine network startup and shutdown procedures, and maintain control records.
• Resolve escalated issues in a timely manner
• Supported field support technicians who called to escalate problems
• Worked to resolve end user issues and worked the solution to successful completion
• Perform Backup/Restore using Veritas NetBackup 5.1
• Manage Enterprise outage, timeline action for after action report to government
• Monitor network performance/Outages with NetIQ, WhatsUP Gold and Hp Open view.

Confidential, Mclean, VA

System Administrator

• Laptop migration using Arteries from Win 2k to Win XP
• Configuring Outlook 2003 and migrating PSTs
• Making sure users are properly configured with printer and other peripherals
• Server 2003 maintenance and patch upgrades
• End user VPN configuration
• Switch port configuration with proper security and VLAN
• Troubleshooting various connectivity issues such as port security, FrameRelay and point to point links.

Confidential, Starling, VA

System Engineering

• Network design plan for future growth
• Server 2003, Server 2k and NT servers maintenance and Daily backup
• Exchange 2003 administration, Active directory, creating new users, printers, patch updates.
• Complete the entire network design documentation and technical documentation
• Blackberry user setup and support

Confidential, Reston, VA

Network Engineer

• Verify and troubleshoot circuit connectivity with TELCO
• Install and configure Netbotz, Port Authority 44, Cisco 4006, 3550 and 3524 switches and 3600 Cisco routers, Cisco IDS 4250 and Dell 2650 servers
• Configured VLANs and VTP domain and ISL TRUNK
• Configured OSPF and HSRP
• DCPROMO newly installed server
• User migration from old Legacy network to TSA network
• Workstation migration from Win2k to WinXP