Network Technician; WAN Specialist Resume Brookhaven, Georgia - Hire IT People

OBJECTIVE:

Seeking a full - time IT professional role that leverages my background in the areas of network design/engineering, system administration. Ideal position would be with an established, yet growing company that provides an environment of openness, collaboration and honesty.

SUMMARY OF QUALIFICATIONS:

Ambitious and self motivated Engineer with expert level knowledge of Internet protocols and services.
Twelve plus years working in enterprise monitoring environments.
Network Operations Centers as a point of escalation for all operations support teams.
Monitored and maintained a fast-paced, high available network for over 2000 retail and logistic sites, including voice, data, and video for mission critical business applications. maintaining the uptime targets and performance SLA's through the design
Extensive experience in datacenter LAN implementation, operations and support
Demonstrated ability to provide a leadership role in a team environment
Vendor Management and Contract Stewardship
Excellent troubleshooting and logical problem solving skills
Demonstrated ability to meet deadlines and set priorities

TECHNICAL SKILLS:

Protocols: Frame Relay SONET ATM PPP X25 MPLS IP IPv6 TCP UDP SMTP HTTP POP3 LDAP FTP TFTP BGP OSPF EIGRP ISIS RIP/RIP2 DHCP DNS 802.11x, VPN SIP H323 VOIP

Hardware: Juniper SRX, Juniper EX2200, Adtran, Netvanta Serie

Confidential Series: 3800, 2600, 2900, 3700, 3500, 6500

Diagnostic Software: PRTG, Solarwinds, Cacti, Spectrum, WireShark, Zabbix, Confidential Works, Omni Peek Spectrum Analyzer, QIP, MS Office Suite, Linux/UNIX, Windows XP, 2000,Vista/7/8

EXPERIENCE:

Network Technician; WAN Specialist

Confidential, Brookhaven, Georgia

Responsibilities:

Specializing in rapid deployment and site preparation for new Branch openings.
Implementation included circuit orders, hardware configuration and set up, cable plant and low voltage work.
Coordinate dispatches, and outline deployment steps for contracted field technicians.
Project manage network connectivity from planning phase through production.

Network Operations Center; NOC Technician

Confidential, Alpharetta, Georgia

Responsibilities:

Supporting voice and data for over 1000 remote offices.
Ensure that they are able to connect to the centralized POS and corporate applications and ultimately to the Internet.
Monitor the status of the Confidential 2431 IAD and other SOHO scale equipment.
Administer IP addressing. DHCP, Active Directory accounts and Exchange mailboxes with Windows Server 2010.
Work with various ILECs to resolve local loop issues and opening trouble reports as needed.
Coordinate dispatches, and outline troubleshoot steps for contracted field technicians.

Global Operations Center; Network Engineer

Confidential, Atlanta, Georgia

Responsibilities:

Support the deployment of Juniper SSL VPN appliance.
Created New user roles / user realms provisioning for remote field personnel
Extranet allowed customers secure access to enterprise applications
Recover and resolved incidents, ranging from a major system faults to forgotten passwords.
Transported, Monitored and Protected mission critical data on the corporate network.

Network Operations Center; Network Engineer

Confidential, Atlanta, Georgia

Responsibilities:

Deployed Confidential wireless Access Point across Academics building and dormitories.
Created test plans and designed tests for bandwidth utilization.
Documented software bugs and recommended code upgrades.

Network Operations Center; Network Engineer

Confidential, Atlanta, Georgia

Responsibilities:

Responsible for Level 3 problem resolution for networking trouble; utilize diagnostic and reporting software tools including IBM Tivoli Netcool, HP Service Center, Confidential Works Network Compliance Manager, Definity Site Administrator, Hummingbird X-Windows, Confidential Unified Wireless Networking, Wild Packets Omni Peek Spectrum Analyzer, and Wire Shark.
Developed standard operating procedures to proactively resolve potential network trouble; refined process methodology to enhance team productivity to achieve quicker mean time to repair (MTTR); responsible for tracking and documenting upgrades and change improvements to diagnostic environment to facilitate quick resolution of future problems.
Delivered technical modules for NOC Tier 1, 2, and Help Desk Associates

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Network Technician; Wan Specialist Resume

Brookhaven, GeorgiA

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