SUMMARY:

• Microsoft Server and Exchange Administration
• Barracuda Web/SPAM/Message Archiver/ESS/Backup
• Network Planning - Routing, Switching, Firewall
• Active Directory/DNS/DHCP/Administration
• Office 365 Migration and Management
• Virtualization (VM Ware, Hyper-V)
• Global Employee Support
• SAN Administration
• Project Management
• CCNA
• Backup & Recovery (Symantec, VEEAM, Barracuda)

SKILL:

• Experienced in project planning and development
• Budget development and procurement
• Process design and implementation
• Collaboration with leaders and executives

TECHNICAL SKILLS:

• Server/Exchange Administration
• Microsoft Office Suite (Excel, Word, Access, Visio, Project, Powerpoint, Outlook)
• Web Administration (Dreamweaver)
• PBX Phone Systems
• Networking
• End user troubleshooting and communication
• Virtualization
• Data Center Environmental Monitoring

CAREER HISTORY:

Confidential

Network Engineer

Responsibilities:

• Installation and management of MS Windows Server 2003/2008/2012
• Backup and Replication design and implementation (VMWare, VEEAM, Backup Exec)
• Exchange 2010/ 2013 installation and management
• Windows domain, Active Directory/DNS/DHCP configuration and management
• Configuration and management of large OSPF networks (Cisco, Juniper, Dell)
• Implementation and management of virtualization environment (VMWare)
• SAN installation and management (Equalogic, Compellent)
• NAS installation and management (Synology, Exagrid)
• Router/Switch and Firewall installation and management
• Site to site and remote access VPN configuration (Sonicwall, ASA)
• Terminal Server administration and configuration
• Network performance monitoring (Solarwinds)
• End User support
• Created Windows domains on Server 2012 for multiple clients and configured associated server components including DNS, DHCP, and Active Directory, GPOs, etc.
• Windows Server print server creation and management
• Multiple Site to Site and SSL VPN configurations
• Configured native VMware cross-site replication for disaster recovery for major client
• Multiple Equalogic SAN installations/ ISCSI implementations
• Installed Synolgy NAS at multiple sites for backup and disaster recovery
• Configured VEEAM backup and cross-site replication for disaster recovery for large municipality
• Installed and configured VEEAM backups to DR4100 appliance with replication for DR
• Configured and deployed over 30 cellular modems and corresponding VPNs for remote site connectivity
• Implemented multi-vlan environments with DMZ for public server access
• Deployed and configured network monitoring in Solarwinds for over 400 devices
• Updated and consolidated network documentation

Confidential

Network Specialist

Responsibilities:

• Installation and maintenance of MS Windows Server 2003/2008/2012
• Active Directory/DNS/DHCP administration
• Installation/migration/management of MS Exchange
• Office 365 migration and management
• Dell MD Powervault/ Equalogic SAN installation and management
• Cisco ASA Firewall /Dell Sonicwall installation/management
• Kemp Load Balancer management
• Citrix/Terminal Server administration
• Backup server installation and management (Backup Exec, Barracuda Backup Server)
• Email filtering solutions; appliance and cloud based (MessageLabs, Barracuda, Trend Micro)
• Virtual server/host installation and management (Hyper-V, VMWare)
• Deploy managed Anti-Virus solutions (Trend Micro, Symantec End Point Protection)
• Monitor customer network performance/uptime (Solarwinds, What’s Up Gold, GFI)
• Ecessa WAN Load Balancing Appliance installations and monitoring
• Multiple VMWare upgrades and migrations from 4.1 to 5.1 and 5.5
• Multiple Equalogic SAN installations/ ISCSI implementations
• Multiple Office 365 migrations from exchange 2003 and above
• Installed and managed several Ecessa WAN optimization appliances to load balance multiple ISPs for failover
• Several whole network upgrades to include servers, switches, firewalls, routers, data migrations, etc.
• Web and Email security implementations and migrations from existing equipment or services
• Firewall upgrades, replacements, ISP upgrades, and VPN migration to new peers
• Implemented multi-vlan routed networks with dedicated ISCSI switches for performance using Dell and Cisco network equipment
• Assisted in creation of DR site including Exchange failover, Equalogic replication, and WAN Compression
• Outstanding customer support and communication; logged and tracked all project and support tickets in Autotask for billing

Confidential

IT Manager

Responsibilities:

• Configuration and implementation of 4 site Cisco network, Switches, Routers, Firewalls
• Microsoft Server 2003 print server and all associated printers
• Develop and implement backup procedures (Symantec Backup Exec)
• Helpdesk technical support of all company employees; Spiceworks Helpdesk Database
• Microsoft Server 2008 and Exchange 2010 administration
• Perform feasibility and pricing analysis for proposed projects
• Manage AT&T cellular account, over 55 devices (Including Android, Apple, and Blackberry)
• Responsible for website administration; CSS, HTML, and PhP code
• End user hardware and software support on Windows XP, Vista, and 7.
• Manage PBX Avaya IP Office Phone System
• Development of reliable WAN communications between 4 locations over 2 counties
• Stabilization and refinement of existing processes including daily tasking/ checklists and improved backup procedures
• Developed and implemented web filtration system to enhance productivity and increase security
• Upgraded MS Server 2003 domain to MS Server 2008 domain
• Implemented web based helpdesk portal to log and resolve all end user issues
• Implemented Blackberry Enterprise Server for administration and syncing of cellular data
• Increased security measures including IDS, Barracuda SPAM filter, Message Archiver, web filter, and security GPOs.
• Server Virtualization (VMware)
• Installed Bonded T-1 and Cable internet to increase speed and reduce cost

Confidential

Senior Technician

Responsibilities:

• Install new Avaya IP Office phone switches
• Terminate all types of communication cable in wall jacks, patch panels, and phone blocks
• Run and terminate paging wire in large buildings
• Use networking knowledge to connect phone systems over WAN links
• Troubleshoot phone and data problems for existing clients
• Configure QOS on new and existing links
• Communicate directly with customers and company managers
• Installed phone systems and cabling in several community businesses
• Linked multiple government buildings together over WAN network in Savannah, TN

Confidential

Tactical Network Specialist

Responsibilities:

• Managed email, print, and application services
• Managed large MS 2003 environment of over 3000 user accounts
• Assist all end users including political VIPs and Generals
• Maintain safety and accountability for 15 individuals
• Monitor and troubleshoot large Cisco switched network
• Report directly to senior enlisted and officers
• Meritorious promotion to Corporal
• Nominated for Marine of the Quarter
• Ensured timely completion of over 6000 trouble tickets
• Key Figure in the establishment of cryptographic logon for Multi-National Force West
• Assisted in multiple environment transitions including print server migration and cryptographic logon