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Salesforce Administrator Resume

3.00/5 (Submit Your Rating)

Las Vegas, NV

SUMMARY:

Six - time certified Salesforce Administrator and Developer (Admin, Advanced Admin, App Builder, Platform Developer I, Sales Cloud, Service Cloud) looking for an Administrator position to challenge my admin abilities, which also grows my developer skillset, as I continue on my path to becoming a Salesforce Technical Architect.

PROFESSIONAL EXPERIENCE:

Confidential, Las Vegas, NV

Salesforce Administrator

  • Built 121 Workflow rules, 78 Process Builders, 32 Visual Workflows, 19 Apex Classes, and 13 Apex Triggers that were made live in production.
  • Installed and supported numerous apps including: Chargent, DocuSign, Simple Survey, Conga, SMS Magic, Groove, Harvest Sync, Box, RollUp Helper and more.
  • Salesforce Administrator to 200+ internal users and 4600+ Partner Community users.
  • Trained users in-person, via email & Google Hangouts, by recording instructional videos for video library, and built an internal Employee community to support our Knowledge base on Salesforce best practices and new automation.
  • Automated the responsibilities of 3 full time positions.
  • Built web-facing forms with FormAssembly that have processed over 9000 responses and more than $7 million in online payments.
  • Salesforce Trailhead Ranger with over 100 badges completed
  • Will achieve Platform Developer II and Application Architect certifications in 2019

Confidential, Las Vegas, NV

Operations Director

  • Planned, organized, and executed an online marketing campaign, with a six-man team, which generated $60,000 in revenue during a 1-week sales event.

Confidential, San Diego, CA

U-Haul Manager

  • Delivered empathetic service to typically stressed-out U-Haul customers, ranking our shop 10th best in the entire country for customer satisfaction in 2013

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