SUMMARY:

• Twenty - five plus years of hands on technical experience.
• My projects and/or activities have included installation, implementation, and administration of VOIP, Virtual IT infrastructure, Cloud, LAN/WAN, PBX, EDI, WEB Portal, Wireless AP’s, Controllers, MPLS, Access Management., Database, Networking (VPN, Remote Access), and video technologies.
• Design of test and implementation procedures for desktop, server, cloud, network and data storage, Hardware and Software.
• Advisement and purchase recommendations for computer desktop PC, servers, networks, voice, data and video network services, cloud services, wireless devices, Smartphones and corporate telephony electronic devices and software products.
• Wide area and local network cable and wireless device design and installation.
• Cloud, Browser based, and Client/Server operating system software administration, installation, configuration and support.
• Deployment and integration; test and maintain; unified messaging electronic mail software, telephony systems, and video conferencing.
• Testing and evaluation, purchasing, troubleshooting, and operation of PC’s, servers, printers, scanners, routers, switches, firewalls, AP’s, antennas, SIP Gateways, MGCP, IPS, PBX, softphones, UPS’s, controllers, and other computer/electronic network peripherals.
• Design and implement disaster recovery, business continuity and network security; plans, policies, and procedures.
• Cisco, SonicWall, Belden- Krone, and Mitel certifications, Microsoft Certified Professional
• Instructor/Trainer and Project manager.
• Setup and administer all telecom and network provisioning contracts and equipment, monitor and maintain network.
• Extensive network support and troubleshooting utilizing the OSI model layered approach, debugs, desktop tools, and packet analysis.

INFORMATION TECHNOLOGY SKILLS:

• MS Windows 2000, XP, NT/ 2003/2007/2008/2010
• Unix/AIX 5.x/6.x
• MS Exchange/Office
• Nortel Succession CS1000
• DB2
• Websphere Portal
• WSFTP
• Kofax Ascent
• VMWare ESX Server 3.X/vSphere
• Open Text/Rightfax 9.x/10.x
• Cisco DMPs/DX80
• Cisco Jabber/IP Communicator
• Adtran
• Cisco Routers and Switches
• Dot1q trunking/VLANS
• Q Logic
• Wireless AP s & Controllers
• High Speed scanners
• Troubleshooting and Support MS Exchange 2007/10/13
• Cisco Jabber
• Unix/AIX
• MS Lync 2010/13
• IBM DB2
• MS SQL v 8.X/9.X
• IBM/Dell desktops
• JoinMe/Service Now/Remedy
• Cisco/3Com/Adtran/ HP Routers and Switches
• Avaya/Nortel tel
• CUCM/UCCX/
• SolarWinds/RTMT
• Unity/CUPS/Conductor
• LAP xxxx
• 3CX VOIP
• QM/Calabrio
• Meraki
• Putty/SecureCRT
• SaaS/IaaS/b2b
• Giga speed Ethernet
• Fiber installation
• Wireless devices and AP s
• MPLS/VPN/Remote Access
• PRI/T1/DS3
• Level 2/Level3 Switches
• Cisco Protocols
• VOIP/SIP/Qos
• SSL/iPSEC
• EDI
• SFTP
• Video Conferencing, MCU
• Data Centers/Cloud computing
• Voice/Data/Video packet analysis
• Disaster recovery business continuity design
• Network Security practices
• Firewalls/Gateways intrusion detection
• WAN Acceleration
• SAN/NAS solution
• Cloud Services/Cisco Meraki
• VLANS/VRF

PROFESSIONAL EXPERIENCE:

Network Engineer

Confidential

Responsibilities:

• Maintain, troubleshoot, and monitor network performance and connectivity for Cisco enterprise network.
• Configure, Implement, Administrate, and troubleshoot all telecom/telephony systems (CUCM,CUC,IM&P) for regional enterprise network.
• Maintain and administer Cisco routers, switches and related telecom devices.
• Migrate legacy Avaya to Cisco, facilitate change of SIP vendor,
• General network maintenance. (4000 plus users, wireless AP’s, video conferencing, International enterprise corporate network)

Network Engineer

Confidential

Responsibilities:

• Evaluate, troubleshoot, and monitor network performance and connectivity issues for Cisco enterprise network.
• Administrate, and troubleshoot backups for enterprise network.
• Maintain and administer telephony, routers, switches and telecom devices.
• General network maintenance. (2000 plus users, wireless, BYOD, national enterprise private network)

Senior. Network Administrator

Confidential

Responsibilities:

• Implement Disaster Recovery/Business Continuity plan and manage backups for enterprise network.
• Administrate, and troubleshoot PIX/ASA Checkpoint firewall gateway for enterprise network.
• Manage and monitor Cisco Routers and Switches VPN solution with security for wide area network.
• Troubleshoot network performance and connectivity issues (routers, AP’s, switches, servers and desktop)
• Administer 3CX VOIP server and SIP Gateway management.

Network Engineer

Confidential

Responsibilities:

• Evaluate and troubleshoot network performance and connectivity issues (routers, switches, servers and desktop).
• Administrate, and troubleshoot Cisco 4400 wireless LAN controller and APs for local network.
• Maintain and administer Nortel Baystack and Passport series switches, Hitachi PBX support..
• General network maintenance. (300 plus users, Academy, and public WiFi on SM/MM fiber optic network)

Network Engineer

Confidential

Responsibilities:

• Voice and Data technical consulting services.
• Design and Implement Disaster Recovery/Business Continuity plan and manage SAN storage site.
• Develop documentation and procedures for user support protocol and network standards. Update as needed.
• Install, administrate, and troubleshoot intrusion detection device and firewall gateway for enterprise network.
• Install Cisco/Nortel/ HP Routers and Switches VPN solution with security to wide area network.
• Troubleshoot network performance and connectivity issues (routers, switches, servers and desktop) .

Network Engineer-Senior Director

Confidential

Responsibilities:

• Administration of 400+ user multiple geographical site AIX/Windows enterprise networks and datacenters.
• Design and Implement Disaster Recovery/Business Continuity plan and procedures.
• Move outsourced host Web site/server to internal hosted site/server and implemented all security levels.
• Installed Exchange enterprise mail server, intrusion detection device and firewall gateway to wide area network.
• Implement VPN infrastructure for mobile user/remote access and manage vendor contracts.
• Install Nortel and Inter-tel VOIP systems and implement unified messaging technology to all enterprise locations.
• Innovator of the year. Implement new technology to increase productivity.
• Reduced IT costs and increased Corporate CIC savings eight consecutive years.
• MS office products instructor at Confidential Academy.

Network Administrator

Confidential

Responsibilities:

• Planning, Installation, maintenance, and administration of 200+ user Windows/ AS400 network.
• Install new Mitel unified messaging solutions telecom and network system.