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Lead Systems Analyst Resume

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NM

SUMMARY:

  • IT professional with 17 years professional experience in network security, Cisco IOS, firewall management, Windows OS deployment, systems administration and desktop support. Enjoys troubleshooting complex technical challenges to reach a solution. Excellent customer service and management skills seeking to benefit an organization as a network and system administrator.

TECHNICAL SKILLS:

Windows: OS Deployment Cisco IOS, Catalyst OS Network Administration

System Center: Conf Manager Win Server Update (WSUS) MS SQL Administration

Security+: CE A+, Network+ certifications Active Directory

MS Exchange: DNS Servers Group Policy

DHCP: Servers Disaster Recovery VMware/Virtual machine Android &iPhone Batch scripting VPN

Ubuntu Kubuntu: Linux Mint OS MS Office, Visio, Project IBM iSeries Wi - Fi Technology

Project Management: Process Improvement Data Analysis

PROFESSIONAL EXPERIENCE:

Confidential

Lead Systems Analyst
  • Provide high-level OS install and tuning, desktop support for Windows 7, 8 and 10 environments
  • Executes email, mapped drive, network shares, printer, VPN configuration and troubleshooting
  • Android and iPhone support to include gaining ROOT access, jail-breaking, and loading custom ROMs
  • Communications Focal Point (CFP) liaison ensuring systems are delivered for repair and return
  • NCOIC of Medical control center (MCC) operations and ETAS (patient tracking) administration
  • Accurately maintain TX ANG member information in the Military Personnel Data System (MilPDS)
  • Defense Travel System signature authority assists members with travel authorizations and vouchers

Lead Systems Analyst

Confidential, NM

  • Enhanced and maintained configuration of all Cisco switches and routers for security and efficiency
  • Accomplished complete installs of Windows Server 2003 R2, 2008R2, and 2012R2 domain controllers
  • OS deployment of Windows 7 Professional on 85 machines using Microsoft System Center 2012 R2 Configuration Manager SP1
  • Optimized Windows and Linux systems on network providing the most effective computing environment
  • Initial configuration and administration of Barracuda NG9 firewall via NG Admin to include penetration testing, intrusion detection and intrusion prevention
  • Configuration and administration of Watchguard firewall via WG System Manager
  • Responsible for forecasting all IT equipment & supply needs and $175k annual budget
  • Administration of Symantec Backup-Exec Disaster Recovery system for full and incremental backups and data restorations
  • Utilized Spiceworks and Wireshark monitoring tools to track authorized and unauthorized network traffic
  • Created internal webpage that graphically displayed every network device and upon clicking a secure shell session executed for streamlined administration
  • Lead Project manager for MUNIS Financial Application implementation ( )
  • Vice project manager for KRONOS timekeeping application implementation (2013)
  • Administration of IBM iSeries (AS400/OS400) server

Network Operations Technician

Confidential

  • Performed maintenance and configuration on Cisco switches and routers
  • Provided customers with NIPRNet and SIPRNet connectivity and troubleshooting
  • PC configuration and customer ticket tracking with Remedy software
  • Configuration of COMSEC encryption & cryptography equipment to include Motorola and Fastlane KG series devices

System Administrator

Confidential - Springfield, VA

  • Managed the configuration and operation of client-based Windows 2000 Professional machines NIPRNet and SIPRNet network equipment troubleshooting to restore connectivity
  • Network operations helpdesk, tier 1 & 2 support
  • PC OS installation/configuration and trouble ticket tracking with Remedy software
  • CAT5/6 cable installation, termination and punch-downs

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