Lead Systems Analyst Resume
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NM
SUMMARY:
- IT professional with 17 years professional experience in network security, Cisco IOS, firewall management, Windows OS deployment, systems administration and desktop support. Enjoys troubleshooting complex technical challenges to reach a solution. Excellent customer service and management skills seeking to benefit an organization as a network and system administrator.
TECHNICAL SKILLS:•
Windows: OS Deployment Cisco IOS, Catalyst OS Network Administration
System Center: Conf Manager Win Server Update (WSUS) MS SQL Administration
Security+: CE A+, Network+ certifications Active Directory
MS Exchange: DNS Servers Group Policy
DHCP: Servers Disaster Recovery VMware/Virtual machine Android &iPhone Batch scripting VPN
Ubuntu Kubuntu: Linux Mint OS MS Office, Visio, Project IBM iSeries Wi - Fi Technology
Project Management: Process Improvement Data Analysis
PROFESSIONAL EXPERIENCE:
Confidential
Lead Systems Analyst- Provide high-level OS install and tuning, desktop support for Windows 7, 8 and 10 environments
- Executes email, mapped drive, network shares, printer, VPN configuration and troubleshooting
- Android and iPhone support to include gaining ROOT access, jail-breaking, and loading custom ROMs
- Communications Focal Point (CFP) liaison ensuring systems are delivered for repair and return
- NCOIC of Medical control center (MCC) operations and ETAS (patient tracking) administration
- Accurately maintain TX ANG member information in the Military Personnel Data System (MilPDS)
- Defense Travel System signature authority assists members with travel authorizations and vouchers
Lead Systems Analyst
Confidential, NM
- Enhanced and maintained configuration of all Cisco switches and routers for security and efficiency
- Accomplished complete installs of Windows Server 2003 R2, 2008R2, and 2012R2 domain controllers
- OS deployment of Windows 7 Professional on 85 machines using Microsoft System Center 2012 R2 Configuration Manager SP1
- Optimized Windows and Linux systems on network providing the most effective computing environment
- Initial configuration and administration of Barracuda NG9 firewall via NG Admin to include penetration testing, intrusion detection and intrusion prevention
- Configuration and administration of Watchguard firewall via WG System Manager
- Responsible for forecasting all IT equipment & supply needs and $175k annual budget
- Administration of Symantec Backup-Exec Disaster Recovery system for full and incremental backups and data restorations
- Utilized Spiceworks and Wireshark monitoring tools to track authorized and unauthorized network traffic
- Created internal webpage that graphically displayed every network device and upon clicking a secure shell session executed for streamlined administration
- Lead Project manager for MUNIS Financial Application implementation ( )
- Vice project manager for KRONOS timekeeping application implementation (2013)
- Administration of IBM iSeries (AS400/OS400) server
Network Operations Technician
Confidential
- Performed maintenance and configuration on Cisco switches and routers
- Provided customers with NIPRNet and SIPRNet connectivity and troubleshooting
- PC configuration and customer ticket tracking with Remedy software
- Configuration of COMSEC encryption & cryptography equipment to include Motorola and Fastlane KG series devices
System Administrator
Confidential - Springfield, VA
- Managed the configuration and operation of client-based Windows 2000 Professional machines NIPRNet and SIPRNet network equipment troubleshooting to restore connectivity
- Network operations helpdesk, tier 1 & 2 support
- PC OS installation/configuration and trouble ticket tracking with Remedy software
- CAT5/6 cable installation, termination and punch-downs