SUMMARY:

• Human Resources Manager who promotes a team - oriented and open door environment that is conducive to a successful staff. Offering 22 years of experience and knowledge in training, orientation and incentive program creation, development across all HR functions.

PROFESSIONAL EXPERIENCE:

Management and Program Analyst

Confidential - Washington, DC

• I report directly to the Chief Information Officer and the Deputy Chief Information Officer. I develop long-range program plans, goals and objectives; evaluates program effectiveness; identifies and develops ways to resolve problems; and produces reports that include complete decision packages, staff studies, and recommendations. Collects data, analyze data, and determine trends from the analysis of the data; conducts studies and/or analyzes the findings and makes recommendations to senior officials. Evaluated workforce demographics for the purpose of evaluating and planning efforts that impact major HR programs like recruitment, on boarding, performance management, training, and other retention programs. I develop strategies that achieved multiple short and long term strategic goals from a workforce planning and shaping perspective. I liaison with higher headquarters personnel ensuring the integration of multiple data sources is accurate; maintains data integrity at all times. I design, monitor, and evaluate the impact of new and/or existing programs, making adjustments as needed to resolve long-standing issues or improve processes. I meet with high-ranking officials within the agency and in other Federal, state, local, and private sector organizations. I develop written plans that identified goals, productions, and follow ups. Drafted over 100 correspondence, training materials, multi-page reports, letters of appreciation, documents, maps, and agendas for strategy sessions, meetings and senior leaders. I publish policy letters, procedural checklists, and plans of instruction for strategic management programs that outline daily operations. I brief the Chief Information Officer weekly on section workflow progress. Analyze, compile, and submit weekly prospect reports, factual data, and evaluations on closing ratios. I disseminate unfavorable reports regarding compliance assessments, staff assistance visits, and turnover rates.

Executive Administrative Assistant

Confidential - Fort Belvoir, VA

• Provides personal administrative support and assistance to the Fort Belvoir Garrison Command executive staff, with proven track record in meeting deadlines efficiently, resolving problems independently, using initiative to improve processes and working hard to meet organizational objectives. Ability to work under pressure and successfully deal with competing demands while maintaining complete confidentiality. Collaborates with and/or lead management in employing change process concepts and techniques by assessing organizational readiness for change, and marketing organizational awareness. Develops company personnel policies, standard operating procedures and employee handbooks. Aides with all new-hire orientations. Conducts employment verifications and investigations. Facilitates criminal background check process for new hires. Manages all aspects of leave administration, including employee notifications and vendor management, disability programs and health benefits. Organizes employee rewards programs.

Senior Human Resources Manager

Confidential - Arlington, VA

Supervisor of the Non-DTS Entry Agents (NDEA) for the Physical Disability Agency, Temporary Disabled Retirement List (TDRL) section, with the responsibility of implementing, maintaining, and overseeing Defense Travel System input, providing advice and assistance on navigating DTS, preparing a variety of travel documents in DTS, conducting training and briefings on proper usage of DTS using automated software with the capability to review, report, and process DTS data as required for over 15,000 TDRL patients. Briefed high-level administrators and Commands on all Defense Travel information, managing an over $1 Million budget. Arranged domestic and international travel plans and itineraries, including flight, car service and restaurant reservations. Organized meetings while compiling all documents and reports ahead of time. Answered a high volume of phone calls and email inquiries.

Senior Human Resources Manager

Confidential - Arifjan, Kuwait

• Served as the primary action officer for establishment of command policies and management of operational matters pertaining to personnel, while leading management in employing change process concepts and techniques by assessing organizational readiness for change, and marketing organizational awareness. Overseen the control of all personnel accountability, strength management, reassignments processing, awards, evaluations, promotions, and created spreadsheets, memorandums, PowerPoint presentations, and Standard Operating Procedures, which are still being used. Developed standard operating procedures for all administrative employees. Recruited and hired qualified candidates for vacant and new positions. Created reports and presentations. Leveraged advanced skills and training to support operational needs of multiple departments. Met challenging quotas for productivity and accuracy of work.

Senior Aviation Operations Sergeant

Confidential - Fort Belvoir, VA

• Managed assignments, requisitions, while providing specific guidance and assistance to higher level commands and supervisors in cases dealing with discipline, adverse actions and grievances. Reviewed and developed positions throughout the organization, and provided guidance on qualification requirements, recruitment strategies and determined if the action will meet the needs of the organization. Supervised military and civilian personnel. Served as Advisor to senior level staff on all administrative matters.
• Responsible for supervising the processing, accuracy, and tracking of all evaluations, awards, promotions, personnel actions and finance actions. Managed assignments, requisitions, procedures, distribution, and personnel actions. Established Standard Operating Procedures for all HR functions.

Senior Human Resources Manager

Confidential - Crystal City, VA

• Supervised 5 personnel in a small human resource office, and human resource services support activity center. Advised commanders on soldiers and personnel readiness and strength levels of supported reporting units. Reviewed consolidated reports, statistics, applications, and prepared recommendations to higher levels of management, and commanders. Reviewed and Developed position qualification requirements, recruitment strategies. Reviewed and prepared reports on specific data about staffing levels of personnel.
• Made duty assignments for enlisted personnel. Reviewed cyclic and other reports to assess systems performance. Maintained liaison with servicing data processing facility and field managers of interfaced systems Participated in occupational classification and management of Human Resources.