IT Office Support Resume Roseville, MN - Hire IT People

SUMMARY:

Thank you for considering me as an IT employee. I feel that I am a great candidate for the position. My first internship in the technical field landed me at the Boys and Girls Club of Minnesota, working as a tech for their 6 Twin Cities (Minneapolis and Saint Paul, MN). I have also done a short internship at CTV Roseville, and have 2 decades of self - taught computer troubleshooting experience as well. I am hoping to expand on the technical knowledge I’ve gained at the Boys and Girls Club as well as academically, while evolving in an area of creativity that I have been interested in for almost 2 decades. I believe that this position would be a perfect opportunity for me to learn, while contributing the skills I currently have.
Some additional the benefits to hiring me as a Billing/Repair Customer Service Representative are:

PROFESSIONAL EXPERIENCE:

Confidential, Roseville, MN

IT Office Support

CTV Roseville is a public television (Not affiliated with PBS) station that offers media programs for the surrounding area and also has media related community events. The scope of my tasks at CTV were APPLE Product related (Mac IOS) with some Windows nodes included. My main job was general technical support, and I was often required to learn as I worked (A great learning experience).
Information extraction from Mac machine hard drives Network closet restructuring General IT janitorial duties (organizing, exchanging old network accessories for new) Production Room Assistant (Television camera work for small productions)

Confidential

IT Office Support

The Boys and Girls Club of Minnesota offers programs and services that promote and enhance the development of boys and girls by instilling a sense of competence, usefulness, belonging and influence. Over the past 5 years the Boys & Girls Clubs have made a concentrated effort to integrate technical skills into their educational programs.
Computer Technician
Responsible for providing technical support to the 6 Boys and Girls Clubs located in the Twin Cities and surrounding areas. These duties called for direct interaction with their Network Administrators, Imagine IT located in Bloomington, MN.
Installed and configured new software and hardware for 6 locations Provided technical support and consultations for multiple employees throughout the 6 locations
Responsible for implementation and testing of new programs including Student Tablet Program, and The Student Music Studio Program

TECHNICAL SKILLS

Operating Systems and Networking: Windows XP, MS SQL Server, Cisco IOS, Apache, UNIX, Linux Hardware - Basic PC upgrades/repairs, Network cabling, connectivity troubleshooting, hard drive recoveries, component level replacements

Computer Capabilities - Operating Systems: Windows 00/98/NT/2012R2. Applications Microsoft Word, Excel, Access, PowerPoint, Photoshop.

Programming: Knowledge of website design/maintenance.

AREAS OF EXPERTISE:

Excellent verbal and written communication skills.

Consistent positive interactions with students and faculty at numerous educational institutions

Highly organized

Years of experience as a public speaker and community activist for urban youth

Web Designer, both personally and for other organizations

Photography and Audio Video Production for personal, promotional and organizational purposes

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It Office Support Resume

Roseville, MN

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