IT Technician/Help Desk/Security Support Contractor Resume Bradenton, Fl - Hire IT People

SUMMARY:

Seeking a Computer Tech/Networking Administrator position with excellent technological skills in fixing and maintaining computer systems and networks.
A successful 13 years of experience of testing, troubleshooting and repairing desktop / laptop / tablet computers and peripherals
Hands on experience in configuring and installing hardware and software
Demonstrated ability to utilize a range of hardware and software testing tools and techniques

TECHNICAL SKILLS:

Knowledge of Win XP through Win 10 (OS)
Symantec Ghost - imaging/cloning Windows laptops, netbooks, and PCs
Microsoft Active Directory(passwords, usernames, permissions for group polices)
Microsoft office(Excel, Word, Powerpoint, Outlook)
Bomgar remote desktop, UDP, Windows RDP
Computers, Monitors, keypads/mice, Printers, Copiers, Dual Monitors, Cat5 cable, Smart Board, Projectors, routers, switches
Sonic Wall, Windows Firewall, Symantec, windows defender
GoogleApps (docs, Sheets)
Ruckus AP’s(WIFI)
Citrix
I-cloud, external drives (backup)
Malwarebytes, super anti-spyware
IPad/Appletv

WORK EXPERIENCE:

IT Technician/Help Desk/Security Support Contractor

Confidential - Bradenton, Fl

Provide service and support to various Confidential ’s outlets and store using remote software.
Diagnose errors or technical problems and determine proper solutions
Administered network security on various hardware and software install, such as Symantec
IT Help Desk for ticketing system for employees of Confidential ’s stores and corporate offices
Prepare computers for installation (IE: cloning/imaging of PC’s with Ghost software)
Worked on PC’s, Laptops, POS machines to have ready for shipment/replacement
Inventoried in going and outgoing hardware for replacement, shipment, and return

Part-time IT Field Technician

Confidential - Nokomis, Fl.

Provide service and customer support during field visits to residences or businesses
Manage all on site installation, repair, maintenance and test tasks
Diagnose errors or technical problems and determine proper solutions
Produce timely and detailed service reports
Follow all company’s filed procedures and protocols
Cooperate with technical team and share information across the organization
Comprehend customer requirements and make appropriate recommendations/briefings
Build positive relationships with customers

Computer Tech Coordinator, Network Administrator, and Educator

Confidential - Bradenton, Fl.