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Sccm Engineer Resume

SUMMARY:

Experienced multifaceted SCCM Engineer seeking a position in SCCM or IT security that commensurate my experience.

TECHNICAL SKILLS:

Operating Systems: Windows XP, Vista, Windows 7, Windows 8, Windows 10, Windows server 2003, 20082012, 2016, MAC

Monitoring Software: Solarwinds, Smarts, SSRS reporting services

Applications: Citrix, Active Directory, Exchange Console, RDP, VPN, Microsoft Office - 2003, 20072013, Office 365, Command Prompt, McAfee Endpoint Protection, Bit9, NAC consoleSCCM 2012, SCCM CB, Nessus, Powershell, AWS

Remote Tools: Bomgar, Team Viewer, Log Me In, Dameware

Hardware: Desktops, Laptops, Smart phones, Blackberry’s, Tablets, Printers, Scanners

Networking: TCP/IP, DNS, LAN/WAN, DHCP, UDP, Ping Utility, nslookup, Tracert

Ticketing Systems: Remedy, Service Now

WORK EXPERIENCE:

Confidential

SCCM Engineer

Responsibilities:

  • Deploys all software updates and patches throughout the environment.
  • Creates and deploys 3rd party application packages to all machines.
  • Maintains and administers servers in SCCM environment.
  • Built Windows 7 and 10 images with SCCM task sequence.
  • Built PXE environment to perform imaging with SCCM.
  • Mitigates vulnerabilities in the environment with Nessus and utilizing SCCM.
  • Maintains the latest CIS Benchmarks with GPO’s and Nessus scans.
  • Administers all AWS- located and physical servers in the environment by troubleshooting, patching and installing applications.
  • Works with IA to resolve Bit9 related incidents.
  • Manages user’s accounts and permissions through Active Directory.
  • Migrated 2012 SCCM environment to new SCCM Current Branch environment.
  • Migrated all Windows servers from .
  • Automated installing McAfee agent with Confidential and encrypting machines through ePO console.
  • Troubleshoots and fixes desktop issues that are escalated up.

Confidential

Tier 2 Sr. Support Specialist

Responsibilities:

  • Resolves complex issues which were escalated up to our queue and provided remote support.
  • Handles Microsoft Office 365 troubleshooting and escalations.
  • Extensive work in the exchange console with creating mailboxes and setting permissions.
  • Creates and modifies accounts utilizing Active Directory.
  • Assists on SRT’s with networking and server groups to resolve outages.

Confidential, Stafford, VA

General Manager

Responsibilities:

  • Performing diagnostics for clients by testing hardware and running scans for viruses.
  • Backing up all of customer’s data so they do not lose vital information.
  • Removing all viruses and infections on client’s computers.
  • Replacing bad hardware which includes hard drives, power supply, memory, etc…
  • Re-imaging computers to take care of software issues.

Confidential, Fredericksburg, VA

General Manager

Responsibilities:

  • Configured and administered all technical aspects within the office network.
  • Manage the day to day operations as well as maintaining productivity between two locations.
  • Increase book of business for agency and manage the retention of clients.

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