SUMMARY:

Diligent professional with 26+ years of experience and a proven knowledge of IT/IS, network administration, and server configuration. Proficiencies include Microsoft Windows Server, Active Directory, Group Policy, Azure, O365, Exchange Online, Microsoft Office, Routing, Switching, LAN/WAN, VPN, Firewalls, Backup, Replication, Microsoft Hyper - V Virtualization, VMware VSphere Virtualization, Wi-Fi, Infrastructure, Windows Professional O/S, VOIP, Anti-Virus, SAN, Troubleshooting, Packet Capture, Log analysis, Administration, DNS

ADDITIONAL SKILLS:

• Windows Server from NT 4.0 through 2016
• Exchange Server 5.5/2000/2003/2010/2013
• SBS 2003/2008
• MS Office, Office 365, Azure
• Virtualization with VMWare VSphere and Microsoft Hyper-V
• Firewalls, Routing, Switching and WiFi with Cisco, Sonicwall, Ubiquity Unifi, Dell, HP and other Manufacturers
• Backups utilizing Veeam, Symantec, Veritas, Arcserve among others
• Anti-Virus with Symantec, Trend Micro, Kaspersky, Sophos and others iSCSI, NAS/SAN Storage with Dell, HP, EMC, Free NAS and others

WORK EXPERIENCE:

Confidential, Rockville, MD

Senior Network Engineer

Responsibilities:

• Coordinate network operations, maintenance, repairs, and upgrades.
• Determine specific network hardware and software requirements, such as platforms, interfaces, bandwidths, and routine schemas.
• Develop disaster recovery plans.
• Develop network-related documentation.
• Develop or recommend network security measures, such as firewalls, network security audits, or automated security probes.
• Develop plans and budgets for network equipment replacement.
• Develop procedures to track, project, or report network availability, reliability, capacity, or utilization.
• Evaluate network designs to determine whether customer requirements are met efficiently and effectively.
• Maintain networks by performing activities such as file addition, deletion, or backup.
• Participate in network technology upgrade or expansion projects, including installation of hardware and software and integration testing.
• Prepare detailed network specifications, including diagrams, charts, equipment configurations, and recommended technologies.
• Lead and assist with Active Directory and Microsoft Exchange implementations and migrations
• Respond to emergency 911 server down calls
• Serve as primary engineer chiefly or solely responsible for all aspects of the management and administration of multiple, distributed client networks in the DC Metro area
• Tapped for technical and sales consultations for ad-hoc and prospective clients
• Perform backup engineer and remote helpdesk duties as required for the organization to provide quality network management services as a Microsoft Gold and Cisco Premiere Certified Partner
• Daily and direct exposure to the management of networks and technologies of varied complexity
• Analyze network processes and develop new policies and procedure to improve business operations through technology
• Setup, install and configure all infrastructure components including routers, switches, firewalls, servers (both physical and virtual), SANs, NAS and workstations
• Installation, configuration and monitoring of perimeter security devices
• Ability to listen, observe, and assimilate situational peculiarities (with compound and aggravating factors common) into a rapid yet thorough analysis (often in a foreign and changing environment), and then to deliver and orderly implement the requisite remedial action to client satisfaction

Confidential, MD

Lead Network Systems Engineer

Responsibilities:

• Researched, tested, and recommended new hardware, software and network technology
• Performed on-call duties
• Tracked and assigned TCP/IP addresses
• Maintained servers and related peripherals through the use of service packs, software updates and firmware upgrades
• Installation and configuration of network switches
• Oversaw duties of LAN technicians
• Continued duties of Microcomputer Support Specialist
• Installation and configuration of Microsoft Windows Server, Novell Netware, Microsoft Exchange, Linux, DHCP, Raptor Firewall, and Faxback servers
• Year 2000 Project Manager
• Installed satellite office WAN connectivity
• Installed high speed fiber-optic backbone between servers

Confidential, MD

Microcomputer Support Specialist

Responsibilities:

• Configuration and installation of PC’s, Macintosh computers, printers, and related software on the network
• Configured client’s email to Microsoft Exchange Server using Microsoft Outlook
• Set up internet connectivity
• Continued duties of LAN Technician

Confidential, MD

LAN Technician

Responsibilities:

• Served as on-site repair technician for all computers and peripherals
• Repaired defective hardware as well as installation and configuration of newly procured hardware devices