Network Administrator & Support Resume Rockville, MD - Hire IT People

PROFESSIONAL EXPERIENCE:

Confidential, Rockville, MD

Network Administrator & Support

Directs and controls all work performed within the framework of the work structure
Maintained Sophos Antivirus and Encryption client / server.
Migrated 70+ users from full internal email system with an Exchange Server to Office 365.
Windows Server administration and maintenance including Active Directory.
Excellent troubleshooting and customer service skills to quickly meet their needs.
Directed the move of 50 users’ data and applications from previous company ensuring data integrity and accessibility.
Maintained and serviced Lenovo, HP & Dell workstations\laptops.
Basic Cisco Networking
Basic Linux System
Managed Cisco SMB 300 Series Switches for network operations.
Manage end user’s Avaya Phone Setup.

Confidential, Rockville, MD

Network Administrator & End User Support Supervisor

Providing daily support to PC user base, including hardware, operating system, and application software.
Assisting in coordinating PC hardware and software installations, implements standards and user requirements, and assists in maintaining all procedures and documentation.
Perform LAN and WAN administration functions, including network operating system (NOS), LAN - based applications, firewalls, data backups, environmental monitoring, and VPN Internet Services.

TECHNICAL SKILLS

Hardware: Desktops, Servers, Laptops, Modems, Network Cards, Printers, Scanners, Routers, Hubs, Switches, Avaya Phone System, Konica Minolta Copier-Printer

Systems: Windows, Mac, Linux

Software: MS Office 365, Ipswich WhatsUp Gold, Sophos Encryption, Sophos Anti-Virus, Cisco AnyConnect VPN, VMware, Exchange Server, Egnyte Cloud Based Storage, CenterEdge, Jira Ticketing System

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Network Administrator & Support Resume

Rockville, MD

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