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Application /sccm Engineer Resume

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MI

SUMMARY:

  • IT professional with 7+ years of experience in Software Applications Packaging and Repackaging using Wise Package Studio, InstallShield AdminStudio and App - V
  • Repackaging MSI based applications using AdminStudio, native Microsoft tools and/or Wise Package Studio.
  • Worked on Various Applications with automated scripts using Microsoft Installer (MSI), Wise Scripts (WSE), Wise for Windows Installer 7.0, Wise Package Studio 7.0/8.0 Professional, and InstallShield AdminStudio 7.0/8.5/9.0 to automate the installations
  • Experience on MSI, MST (Transforms), MSM (Merge Modules), MSP (Patches)
  • Experience in deploying the packages using GPO and Active directory
  • Experience in troubleshooting SCCM client health and package related issues
  • Experience in deploying the packages using SMS/SCCM and Altiris
  • Experience in using Windows Installer SDK development tools like Orca
  • Experience in VB Scripting, Windows Scripting, and Wise Scripting for creating Custom Actions
  • Well versed with Windows Registry, File System, Services, Devices, Security
  • Understanding on Novell/ZEN works and Experience by Creating BMC Marimba, SMS Packages, Programs, Advertisements, Collections
  • Experience in deploying the packages using GPO and Active directory
  • Experience in troubleshooting SCCM client health and package related issues
  • In-depth knowledge of SCCM client installation, software distribution, remote control, and other SCCM issues
  • Strong hands on knowledge of Microsoft Office 365 messaging and collaboration platform and components including Exchange Online, One Drive for business and Azure Active Directory Sync (AADS)
  • Strong hands on migration experience of Office 365 (package / customize/ deploy/ troubleshoot/ post deployment support / L3 support) Worked on both Machine based and User based License Office 365 Pro Plus
  • Experience of Exchange migrations from on-perm to O365 Exchange, Use of ADFS federation in respective Office 365
  • Ability to troubleshoot complex compatibility problems with Office 2016 applications and business applications
  • Successfully worked on design and deployment of mid to large scale SCCM infrastructures
  • Expertise in SCCM Administration, deployment, packaging, network inventory, installer and network designing
  • Experience of Application virtualization solutions and Streaming solutions (App-V)
  • Interacting with Application Owners (End-Users) and Application Testers to troubleshoot and debug application configuration and deployment issues
  • Ability to communicate with clients to accurately determine timeframes for Application packaging and deployments
  • Adaptive to learn new technologies, highly motivated to work in a team.

TECHNICAL SKILLS:

Packaging Tools: Wise Package Studio 4.x/5.x/6x/7.0, 8.0, and InstallShield AdminStudio 7.0/8.5/9.0/10.0

Deployment Tools & Others: SMS 2003, SCCM 2007 R2, SCCM 2012, 1606. 1804 BMC Software, Altiris 7.0, 7.1.2, BladeLogic 7.x, APP-V-4.6Sp1, App-V 5.0 Beta, Citrix, ThinApp, hyper-v, AppDNA 6.1, LanDesk, HPRadia 4.0,7.90,8.10

Virtualization Tools: Ghost, Microsoft Virtual PC 2004, and VMware

Debugging Tools: FileMon, RegMon, Process Monitor,ProcessExplorer,OrcaWindows Installer Log Utility Tool

Languages: Visual Basic 6.0, XML,Windows Script, Wise Script, and VBScript,VB.NET, VBA, PowerShell, Windows batch script,Unix, Linux.

Operation Systems: Windows Server, Vista, Win 7 Win 10

PROFESSIONAL EXPERIENCE:

Application /SCCM engineer

Confidential, MI

Responsibilities:

  • Ability to create Windows packages by building application code into a silent / automated package to be deployed using a standardized and repeatable process
  • Ability to deploy Windows Non-Prod packages by taking a software package and Experience in Application Scripting, Packaging/ Re-packaging, script customizations, Microsoft Installer (MSI) technology and Application Distribution technologies which includes experience in the use of Install Shield, Power Shell, VB Script, Batch script, and Software Distribution system experience including SCCM and Altiris
  • Understand and apply diverse software engineering principles and best practices in areas of software installers
  • Experience which includes planning, testing, implementing and problem solving in an Information Systems environment
  • Effective analytical, planning, organizational, problem determination and resolution process skills.
  • Involved in migration of Windows 7 to windows 10 Project
  • Packaged applications for Windows 10
  • Ability to execute the problem determination and resolution process effectively
  • Created Software Groups in SCCM 2012 for Specific Products, Classifications for Windows 7 and Scheduled deployments
  • Strong knowledge of Office 365 fundamentals and administration via portal.office.com
  • Involved in the Migration of Exchange 2013 to Microsoft Office 365
  • Participated in information gathering for Office suite advance automation tool and code implementations that will require modification in order to accommodate an upgrade to Office 2016 from 2007
  • Supporting/hands on troubleshooting on shared calendars, delegate access, migrating PST and In-place archiving
  • Worked (packaged/ Customized/Deployed /Troubleshoot/Post deployment support /L3 Support) on both Machine based licensing and User based Licensing of Office 365 Pro Plus
  • Developed Office 365 License Assignment tool(PowerShell) that dynamically finds the available licenses with in an Office 365 tenant, allowing the administrator to pick and choose which license to assign to specific user
  • Ability to differentiate and create both 32bit 64bit application package
  • Effective interpersonal, verbal and written communications skills for both technical and non-technical personnel
  • Strong analytical, trouble-shooting and problem solving skills
  • Strong written and verbal communication skills
  • Intermediate knowledge of Windows operating systems (full knowledge of OS operations, Registry, DLL's)
  • Excellent analytical skills and ability to apply them towards the investigation of existing installations deploying it to a Windows desktop or server
  • Knowledge of Microsoft VMware Workstation
  • Working experience with Application Model in MS Configuration Manager 2012
  • Working experience with Windows Application Compatibility Tool (ACT)and ability to create and apply SHIMs
  • Ability to address environments-related configuration issues identified in a non-prod environment.
  • Working knowledge of Microsoft Installer (MSI), Installshield and Batch scripting
  • Working knowledge of Kanban Methodlogy

Environment: Windows 7, Windows XP, SCCM 2007, wise package studio 8, process explorer, VBScript, VMware ThinApp 5.0, Power Shell Scripting 3.0,Wise script editor, Wise script, bat script, AutoIT, slick edit, XenApp-6.5,Microsoft Application Compatibility Tool (ACT) 5.0, MDOP, VPN, Process Monitor, VB.NET, VBA, Windows Server 2008, Microsoft Office 2010, Microsoft Office 2013,MSI,Outlook and VMware 6.5.

Application Packager /SCCM Consultant

Confidential, MI

Responsibilities:

  • Engineering of a standard desktop platform as well as end user experience design and implementation
  • Experience assisting with developing a deployment plans for Enterprise Level Software deployment.
  • Planning and implementation of remote software deployment to client workstations via remote management tools such as SCCM 2007 R2, SCCM 2012
  • Assisting with the troubleshooting of applications in relation to application packaging and virtualization
  • Create SCCM Configuration Items and Baselines, collections, reports and queries
  • Create Group Policy Objects for application.
  • Download and distribute patches, create and schedule deployment for monthly patches
  • Create Windows 7 & 8 images for deployment
  • Maintain and update task sequence for new & updates computer
  • 3rd level troubleshooting support for software deployments and SCCM related issues
  • Create and deploy scripts for hotfixes or as needed for various functions
  • Monitor Microsoft SCCM Platform health and mitigate identified problems
  • Monitor health of distribution points as well as content being distributed throughout the enterprise
  • Experience on Remediating SCCM 2007 and SCCM 2012 R2 Client Issues In 3000 PCs Using PSexec Tool
  • The utilization of various scripting methods including VB and PowerShell2.0/3.0 to automate processes
  • Sequencing virtual packages for Windows 7 using Microsoft App-V 5.0
  • Planning, prioritization, and organization of work and deliverables
  • Worked on Windows Operating Systems, including registry and file management
  • Created silent installs to various vendor applications and also created Transforms to vendor MSIs using InstallShield Tuner and Orca
  • Used InstallShield Editor for editing and building MSI for the application
  • Tools used included VMware 6, and numerous other monitoring tools like Process monitor and Process Explorer etc., and investigative utilities
  • Created workstations build records using VMware and we build the packages on VMware.
  • Responsible for troubleshooting Applications that fail during Deployment though SCCM 2012 and SCCM2007 R2
  • Testing packages in different windows systems by using VMware and on separate lab machine for locked-down environment
  • Experience in AdminStudio Application Compatibility tool to verify applications are compatible with targeted operating systems
  • Responsible for creating wise, VBscripts to automate exe applications
  • Used VMware ThinApp Setup capture wizard to package an application
  • Experience in creation of merge modules using ORCA
  • Experience in troubleshooting package issues using third party tools like Process Monitor, Process Explorer, beyond compare, Install Watch Pro

Environment: InstallShield, Windows 7, Windows XP, SCCM 2007 R2, SCCM 2012R2,InstallshieldAdminStudio 11.5, wise package studio 8, Microsoft App-V 5.0,process explorer, VBScript, VMware ThinApp 5.0, PowerShellScripting2.0/3.0,Wise script editor, bat script, AutoIT, Microsoft Application Compatibility Tool (ACT) 5.0, MDOP and VPN Process

Application Packager /SCCM Engineer

Confidential, VA

Responsibilities:

  • Worked on Windows XP to Windows 7 Migration Project
  • Repackaging third party applications in to msi format to support company standards and distribution methods.
  • Worked on InstallShield 2011, Admin studio repackager to create msi packages to deploy on to windows 7 32bit and 64 bit workstations
  • Created silent installs to various vendor applications and also created Transforms to vendor MSIs using InstallShield Tuner and Orca
  • Worked on .REG files like creating/merging, debugging the invalid entries and working with existing Registry using VB Scripts etc
  • Experience designing, implementing, and supporting Microsoft Application Packaging Software App-V 4.6
  • Used App-V4.6 to sequence the applications on Sequencer and Streamed (.ICO, OSD, .SFT, .SPRJ) files onto the client by publishing them through the SCCM Console
  • Used App V debugging tool and ACDC to debug App V application
  • Created workstations build records using VMware and we build the packages on VMware
  • Responsible for troubleshooting Applications that fail during Deployment though SCCM 2012
  • Experience on implementing AdminStudio and Windows Installer security concepts and best practices and monitoring of SCCM package deployments
  • Worked on troubleshoot SCCM client health and package related issues and remedy them
  • Experience designing, engineering, and implementing SCCM 2012 environment
  • Experience migrating SCCM
  • Experience updating and configuring workstations to run on SCCM 2012
  • Ability to give specifications on hardware/ software needed to configure environment to run properly.
  • Worked to create patches for highly-secure environment
  • Understanding of how deployments work/ how to deploy servers and workstations
  • Responsible for deploying Applications using SCCM2012 to the user profile and having BA’s test the initial functionality of the Application
  • Worked on applying isolation modes to individual directories and subdirectories as well as to registry locations
  • Drive and contribute to application compatibility testing for Office 2013, IE11, Adobe Acrobat/Flash and Java Runtime
  • Created core packages like MS Office, MS Visio, MS Publisher and MS Access for Windows 7 gold Image itself
  • Packaging / repackaging applications for distribution via SCCM using InstallShield and wise package studio 7.0
  • Experience troubleshooting and elevating registry and file system security through MSI in a locked down desktop environment
  • Knowledge of Active Directory, REGEDIT and REGEDT32, network mapping
  • Used Process Monitor and Process Explorer to identify errors and troubleshoot the package.
  • Responsible for creating packages for Citrix environment
  • Develop packages for streaming with Citrix XenApp 6.5 using XenApp Streaming Profiler, repackage the MSI as needed with customization for the Citrix XenApp 6.5 environment
  • Experience with application packaging and deployment for Windows 7 in MSI and App-V format

Environment: InstallShield2011, wise package studio 7.0,Windows 7, Windows XP, SCCM 2007, SCCM 2012, InstallshieldAdminStudio 10.0, App-v 4.6, process, Citrix XenApp, XenDesktop, MDOP, VBScript, Wise script,Wise script editor, Windows batscript, Power shell Scirpting, Windows Server 2008, Microsoft Application

Application Packager

Confidential, CA

Responsibilities:

  • Created Windows Installer (MSI) packages for global corporate distribution using Wise Package Studio
  • Created Windows Installer Transforms (MST) for customizing and rationalizing MSI's
  • Created custom VB Scripts to perform automation, installation and configuration tasks within MSI packages
  • Participated in weekly Standards, Procedure, and Administration meetings
  • Created, modified and customized MSI packages using Wise Studio and Ocra
  • Worked on building Windows installation packages from XML source code using WiX (Windows Installer XML) tool set 2.0
  • MSI re-packaging using Altiris Wise Package Studio and deployment on Windows XP
  • Deploying packages with Altiris Application Deployment
  • Import the packages to Altiris server and create a collection if necessary
  • Tools used included VMware 6, Filemon, Regmon and numerous other monitoring tools like Process monitor and Process Explorer etc., and investigative utilities
  • Provided training for new team members locally and parallel teams overseas
  • Used Ghost 7.0 for imaging process
  • Created Transforms using custom actions for Adobe Photo Shop Creative suite
  • Used Bugzilla for tracking issues with the packaging request system
  • Installed OS, patches and security policies through SMS Admin Tools
  • Created, maintained and used several Windows XP “Ghost” images for packaging and testing.
  • Maintaining and Troubleshooting Windows XP Computers

Environment: Wise Package Studio 7.0, SCCM 2007, VMWare Workstation 6, WiX (Windows Installer XML) tool set 2.0, Windows XP, Land Desk,ODBC, Ghost, Altiris 6.0,Bugzilla, VB Script, WOW6432,BAT and Powershell Script, Unix Script, Java,PXE, Orca, SMS Installer, Filemon, Regmon, Procmon

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