Network Security Analyst Resume New York, NY - Hire IT People

SUMMARY:

Comprehensive Security Specialist with a passion for Information Security. Planned and installed 40% of the network layout at Confidential with the assistance of other team members. Performing updates and software installations to all company devices as at when due thereby keeping all company devices constantly running and ready for use at all times. Highly regarded for taking SPAM and phishing mails very seriously, staying ahead of potential attackers by keeping up to date with new forms of attack and consulting with other team members on best ways to handle large security breaches.

TECHNICAL SKILLS:

Process Flows/Tracking Tools: ITIL incident management service processes, Zendesk, Freshdesk, Service Now

Platforms: Unix Systems, Windows, VMware, Virtual Box, iOS/Android.

Networking: LAN, WAN, TCP/IP, Active Directory Firewall/Router configuration, Remote Desktop Connectivity, VPN.

IT Security/Forensic Tools: Wireshark, Splunk, FTK, Encase, Paladin, NMAP, Nessus, Antivirus, SIEM tools such as Meraki, Genetech, Alien Vault.

Other: Microsoft Office, MIT App Inventor, ROBOT - C, Automation and Robotics, STEM, Teaching.

PROFESSIONAL EXPERIENCE:

Confidential, New York, NY

Network Security Analyst

Diagnosing, troubleshooting and resolving a range of software, hardware and connectivity issue. Known for asking appropriate questions, analyzing and researching solution to problems.
Improving office efficiency and customer service by providing remote assistance to staff and students, especially non tech-savvy staff and this helped to cut product replacement costs by 35% and also decreased downtime from 45% to 20%.
Providing Information Security tips to Fordham staff and students such as installing updates, choosing strong passwords, how to use the Internet browsers safely and controlling access to personal devices.

Confidential, Hempstead, NY

Stem Teacher/Network Specialist

Used Active Directory to create e-mail accounts and computer logins for new staff members and carrying out password recovery assistance.
Assisted Network Administrator in periodical deployment of updates, patches and installing new software on company computers, Ipads and other devices within the building
Developed, designed, and taught a STEM program and curriculum that helped to bring a new STEM program to the school. Taught Automation and Robotics, Mobile App Device creation, and other Technology courses that prepare students to think deeply and persevere at problem solving which in turn caused an 18% growth rate in New York State Math Test amongst 7th and 8th grade classes.

Confidential

IT Support/Helpdesk

Managed a high volume of inbound and outbound calls and administered weekly, monthly, quarterly and annual departmental reports.
Partnered with Tier 2 and Tier 3 helpdesk agents to resolve complex problems that required escalation.
Provided detailed description of issues using a ticket system and followed up to ensure quick resolutions to customer complaints or challenges.

We provide IT Staff Augmentation Services!

Network Security Analyst Resume

New York, NY

We'd love your feedback!

Resume Categories

Client Services

Job Seekers

Visa Sponsorship