SYSTEM ADMINISTRATOR Resume LANHAM, MD - Hire IT People

PROFESSIONAL EXPERIENCE:

Confidential, LANHAM, MD

SYSTEM ADMINISTRATOR

On - site manager of all areas of IT systems to include System Administrator, System Engineer, Network Administrator, Help Desk Manager, IT Asset Management, Mobile Asset Management, and IT Project Management.
Maintain Company’s Network infrastructure consisting of Cisco ASA 5512-x and 5516-x fire walls with Cisco Switches and Meraki Cloud base Wi-Fi System with Aruba Access Points. Used Verizon and Comcast as Primary and secondary ISP’s for site.
Maintain Company’s server which are a combination of HP and Dell. Setup DNS primary and secondary servers and monitored network using SolarWinds Monitoring tools.
Administered Cisco 2960 switches turning ports on and off and changing Vlan assignments as necessary.
Maintain File servers and partition them for departmental use, assigning users though active directory, based on where they work to access different folders. Setup and maintain Windows Hyper-V servers and VMware virtual servers using 5.5 and 6.0 VMware ESXi. Setup WSUS server to apply updates to company computers.
Maintain a Weekly, Monthly and Yearly Maintenance Schedule for Data center. Performed System Administration for company’s Microsoft O365 portal to include creating user email accounts, Voice over Internet Protocol, (VoIP) setups and monitoring, gave access to share point groups, administered MFA for users.
Performed all Active Directory administration to include setting up user accounts, OU’s, service accounts, and, assigned GOP using Group Policy manager. Assigned user’s roles and passwords in SAPbyDesign.
Administer and manage all aspects of Help Desk for local users to include setting up laptops, computers and assigning and troubleshooting any user issues. Keeping abreast of user’s tickets thru GoToAssist portal for reporting and keeping SLA’s status. Maintaining company assets thru ITGLUE, to include laptops, servers, mobile devices, switches, and firewalls.
Led the project management team to bring in Microsoft VOIP to the global company, changing from physical phones to phones in Microsoft Skype. Managed the project for turning the large dinning area into a townhall area by adding computer and speakers and sound system to talk to inhouse and outside company groups. Setup Display center for inhouse information. Upgraded and simplified the Visitor Center Experience Center. Setup conference room to do overhead projections and wire\wireless computer connection to overhead projector. Managed successfully 4 power outages to data center.

Confidential, WASHINGTON, DC

SENIOR ANALYST

Senior Analyst managing Asset Management Team for company IT equipment. Provide system support for servers and apps, to include backups. Maintain Information Technology equipment inventory using Service Now application. Configured laptops and Mac for deployment. Administrative support using Microsoft AD, McAfee EPO, Cisco Voice Telephone Console, SolarWinds, and HP printer console.

Confidential

SYSTEM ADMINISTRATOR

Accomplished systems administrator with 11 years of experience managing server infrastructures and data-center operations across multiple platforms (Linux-Red hat Enterprise, Windows). Effectively plan, install, configure, GPO and optimize the IT infrastructure to consistently achieve high availability and performance using ITIL principals. Managed\maintained Windows 2003, 2008r2, and 2012r2 servers.
Monitored the LAN/WAN network environment including routers, switches, firewalls, Internet access and software applications.
Project Management: Manage the first in-house video arcade utilizing Magic Info, eventually upgrading to SCALA using PostgreSQL data base. Also, created IT monitoring system using Monitors Anywhere software to implement a video monitoring system.
Setup a database system Neopost to track the mailroom receiving\shipping with handheld scanners
Built virtual windows servers systems using VMware 5.5 ESXi on HP Blade servers.
Stabilized the file servers to maximize performance of web hosting, IIS, print sharing, and domain control
Maintain and troubleshoot legacy software on each upgrade of windows server OS.

TECHNICAL SKILLS

Network Solutions: Strategic Planning | Systems Migration | Troubleshooting | Cisco Jabber Software Utilization|

VMware ESXi| Web: Applications | LAN/WAN/VPN Connections | Network Maintenance

Operations Systems: Network and Computer Engineering | DEV/Prod Servers | Lotus Notes |Netapps|IIS

Windows Operating Systems: Linux Operating System | Leadership | Customer Service | Supervision|PowerShell

Technical Support: Software Installation | Configuring Desktop and Laptop Computers | Symantec VIP

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System Administrator Resume

Lanham, MD

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