SUMMARY:

• Proficient in the following technologies: Cisco Routers, Cisco PIX Firewall, Cisco ASDM, Brocade switches, Cisco switches, Avocent KVM technology, Alcatel switches, Cabletron switches, SIPRnet (Secret Government LAN), NIPRnet (Unclass Government LAN), DNS, Proxy servers, Symantec Virus Server, Windows Clustering 2012, WDS Server, WSUS Server, Dell /EMC/EqualLogic SAN Storage Arrays, MPIO Framework, Fiber Channel HBA’s and ISCSI, Microsoft ADS support, McAfee ePO server support, McAfee HBSS, HP SAN Technology support, Sun Blade server support, Dell blade server support,, iDRAC technology, CommVault technology backup solution, Veritas Backup Exec solution, VMware technology, VDI desktop infrastructure.
• Cisco Firewall administration, support and maintenance
• VMware administration and configuration
• Network design and implementation
• Supervising of Network Lab Infrastructure
• Tier 2 Team Lead managing 4 personal. Train, and advise personal on daily tasks dealing with network maintenance, security procedures, and technical support troubling shooting techniques for the customer.
• Support and manage McAfee HBSS for Unclassified and Classified networks
• Manage and support VMware server infrastructure, maintaining stability of the VDI environment including patching and maintenance.
• Supported and implemented new folder/file structure for NIPR and SIPR including group/user permissions on the file servers
• Supported and implemented the migration off our Cisco Call Manager (VoSIP capability) for I2WD to the APG base NEC’s ECVoIP infrastructure.
• Assist with the development, implementation of, and trade - off of the new network Infrastructure design for business and lab networks
• Provide technical support for Solidworks EPDM to include server an workstation configurations, and upgrades.
• Assist and provide support in network Spill’s due to classified data on networks not authorized for that classification
• Provides technical support and implements STIG compliancy checks/fixes for security mitigation of non-compliant network systems on the network
• Experienced Network Security Systems Officer for United States Navy
• Experienced in training individuals in network architecture with focus on security in United States Navy
• Proficient in the following Operating Systems: Windows Server 2016 R2, Windows server 2012 R2, Windows server 2008R2, Windows 7, Windows 8, Windows 10
• Possess strong background in DNS, TCP/IP, and LAN / WAN configuration and troubleshooting
• Experienced in the setup and distribution of Symantec Anti-virus Server and clients as well as maintaining the Symantec System Console
• Experienced with McAfee HBSS administration and tagging.
• Experienced in configuring/setup and maintaining Microsoft Exchange Server
• Possess strong interpersonal and communication skills with the ability to interact well with others on all levels

PROFESSIONAL EXPERIENCE:

Confidential, MD

Network Engineer

• Provides Tier 3 support for the Army’s Information Intelligence Warfare Directorate (I2WD)
• Provide technical support to users for the following networks: for Government networks Classified and Unclassified
• Design, develop & implement Cisco ASA firewalls, and firewall configuration
• Equipment configuring/testing included but not limited to: Cisco ASA 5500 series Firewalls, Cisco 6500 series switches, 3560-x’s, 3750-x series switches, Cisco ISE, Juniper VPN Networks, KG-175d, KG175a Taclanes
• Design, develop & implement VDI network based solutions including servers and workstations
• Design and Implement Equallogic SAN solutions
• VMware Technology configuration and implementation. Deployment of VDI systems.
• Expertise in diagnosing and repairing all client problems with software/hardware on PCs/laptops/servers, SAN technology, VMware technology
• Providing technical support to users in regards to Network Printing and Digital Senders.
• Provide technical support for Solidworks EPDM to include server configuration support, workstation configuration support, and upgrades.
• McAfee HBSS deployment and administration. McAfee ePO support.
• Configured and administered Cisco VoIP for users through the Cisco Callmanager and troubleshot Cisco Call Manager issues when VoSIP phones were not functioning properly.
• Interfaces with major system elements such as: DNS, DHCP, Active Directory, SANS, VMware, Backup Exec technology and Network Infrastructure devices, Dell Equallogic Storage Arrays, ESXI Hosts
• Design, Configure and stand-up new encrypted networks KG-175G’s, KG-175D’s KG-175A’s Taclanes.
• Stakeholder in approval process of Army key management strategies, implementation plans, and policy documents
• Test lead for encrypted key distribution. • Equipment testing included but, not limited to: APX-123, APX-118, TR-420, Simple Key Loader (SKL), LMD/KP (TestPAC), ACES workstation, KIV-77 and KIV-78.
• CommVault backup administrator entailing configuration and administration for Government networks Classified and Unclassified
• Veritas Backup Exec administrator entailing configuration and administration for Government networks Classified and Unclassified
• Knowledge of WSUS, WDS and SCCM building, creating and deploying.
• Diagramming Lab Infrastructure through Microsoft Visio.
• Work with SAN technology configuring, implementing and maintenance
• McAfee ePO and HBSS configuration and support.

Confidential - Middletown, NJ

Systems Engineer

• Test and troubleshoot hardware technology in regards to evaluation equipment from Dell and HP (e.g., Dell and HP Blade Servers, MD3000i, Dell/EMC CX3-10 Disk storage Array, etc.,).
• Create various custom configurations for outside customers working with Fiber channel HBA’s and MPIO framework.
• Knowledge of WSUS (Windows Server Update Services) 3.0 server for management, test, certify and distribute updates monthly to client machines.
• Daily support of Windows 2003 Server R2 administration.
• Troubleshooting DNS, Proxy errors and Network connectivity issues.
• Rewiring and making of Fiber and Cat5e cables in a lab environment for easy management capabilities and utilizing patch panel efficiency.
• Configuring VLANs on Cisco switches.
• Working with and Supporting Microsoft ADS
• Managing, Configuring and troubleshooting Avocent KVM technology
• Documenting and testing Interforest Trusts and SID-Filtering.
• Diagramming Lab Infrastructure through Microsoft Visio.
• Work with SAN technology
• McAfee ePO support,
• HP SAN Technology support
• McAfee ePO configuration and support
• HP SAN Technology
• Hardware maintenance engineer
• Configuring SQL server 2005
• MS Inter-forest trust relationships
• DRAC technology
• Dell OpenManage Software

Sprint - Hillsborough, NC

ADSL/PC Tech

• Oversaw various technical aspects of new user account installs and ADSL network issues for both business and residential; provided superior customer support for Windows 95, Windows 98, Windows 2000 Professional, Windows NT 4.0.
• Configured Lucent pipeline routers; repaired and recorded all known PC errors on a customers machines;
• Trained customers on proper usage;
• Installed an ADSL splitters, and software that enabled customers to connect to EarthLink and trained them in the use of ADSL

Confidential

Helpdesk Specialist/Network Support Specialist

• Actively supported users in the Roanoke and Salem buildings; installed and configured the new machines with the Y2K updates; implemented IP address changes to the desktops for Static or DHCP, WINS and DNS; installed NIC cards, video cards and memory upgrades to various machines.