SUMMARY:

• Around 8 years of experience in as SCCM Administrator/Image Engineer/ Application Packager.
• Administer and specialize in Microsoft SCCM capabilities to ensure large enterprise network patch management, distribution, and compliance functions.
• Worked on deployment of the application and testing of the MSI application.
• In - depth knowledge of MDT\SCCM 2012 client installation, software distribution, remote control, and other MDT\SCCM 2012 issues.
• Exposure in working with various unattended install methods like silent installs Using PowerShell/VB/CMD/BAT/Install Scripting.
• Creates SCCM management reports as required to support daily operations and staff tasks on the state of the information technology enterprise
• Can work on reporting with SCCM 2012, can modify/create reports.
• Remote control, patch, software distribution, operating system deployment, hardware and software inventory and network access protection using SCCM.
• Installed and configured a CAS server, Primary Site Servers, discovery methods, Boundaries, Distribution points, Reporting, Software Update Groups/Patching, Task sequences and Application packaging.
• Hands of experience on automating desktop and server deployments using MDT 2012.
• Experience in App V, Admin Studio, MDT, SCCM, SMS Administration, MSI.
• Experience on self-service applications using Citrix XenApp.
• Systems Center Configuration Manager 2012 (SCCM) - Configure and manage rules, alerts, monitors, and subscriptions.
• Created core packages like MS Office, MS Visio, MS Publisher and MS Access for Windows 7 gold Image itself.
• Used VB Script for creating Custom Actions and Implemented automated procedures for deployment of applications via SCCM.
• Extensively used Active directory to Manage workstations and provide access to the users in the environment.
• Working knowledge in Network (LAN/WAN, firewall settings management) and Networking Protocols like TCP/IP, FTP and SMT.
• Troubleshooting/Problem solving skills and providing Technical Support.
• Deploying GPOs across multiple domains, which affect the client machines or end users.
• Experienced with Automation, scripting and variety of other tools.
• Excellent written, analytical and interpersonal communicational skills accompanied by good documentation and testing skills.
• Resolve incidents and service requests for workstation services.
• Experience in developing installation packages, perform integration testing support, and provide user acceptance testing (UAT) support and implementation support.

TECHNICAL SKILLS:

Operating Systems: Windows Server 2000/2003/2008/2012 SP1/ 2012 R2, Windows XP SP3/ XP/ Windows 7/ bit & 32 bit)

Packaging Tools: Admin Studio 11.0/11.5/12.0 , Install Shield 2012Wise Package Studio 8.0, SMS Installer, Orca

App: V 5.0, Microsoft Azure, Office 365, Intune, Microsoft Azure, Xenapp Client, 7.11, Xenapp Desktop 7.11

Scripting: VB Script, PowerShell, Batch Script

Management &Deployment Tools: SMS, SCCM 2007/2007 R3/2012 SP1/2012 R2, Current Branch, Altiris, MDT 2012/2013

PROFESSIONAL EXPERIENCE:

Confidential, San Ramon, CA

SCCM /Windows 10 OS Hardening

Responsibilities:

• Configuring End-to-End Security across Infrastructure to include windows 10 OS Hardening setting using the CIS windows 10 benchmark configuration.
• Consistently providing with ideals and recommendations for OS hardening, security, modifications and upgrade choices.
• Managing group policy, reviewing existing policies and proposing changes to increase performance and efficiency.
• Deploying the OS Hardening settings using GPO to all production machines.
• Using the SCCM console to provide Endpoint protection support to the client machines.
• Develop and implementing an automated process to identify and replicate SCCM data between the hierarchies and documenting the same.
• Develop and implementing an automated process to migrate Windows clients to consolidated SCCM infrastructure.
• Deploying security updates using SCCM Software Update Point (SUP) and Windows Server Update Services (WSUS).
• Deploying Windows 10 images through SCCM-OSD.
• Testing and upgrading the image with new windows 10 versions.
• Troubleshooting Windows 10 OS Upgrades issues.
• Deploying GPOs across multiple domains, which affect the client machines or end users.
• Managing packages, collections and assignments in the SCCM console.
• Creating SCCM management reports as required to support daily operations and staff tasks on the state of the information technology enterprise
• Testing packaged applications in different windows systems in development environment by using VMware and on separate physical lab machine for locked-down environment.
• Working on Compliance Settings by creating and importing Configuration Items
• Documenting the software configurations, deployment processes, packaging procedures, troubleshooting tips and maintenance procedures for Administrator and help desk
• Using Active directory to manage workstations and provide access to the users in the environment.
• Providing prompt resolutions for windows client OS Engineering issues
• Analyzing the impact of new proposal on the existing process flow
• Analyzing and evaluating the current environment to implement industry best practices
• Providing group policy support, design, and implementation to control corporate security and standards for workstations.

Environment: Windows 10, VMware Workstation, SCCM Current Branch 1806, GPO, VB Script, PowerShell, BMC Remedy, Sophos Endpoint, Fidelis

Confidential, Chicago, IL.

SCCM/ Image Engineer .

Responsibilities:

• Providing infrastructure Engineering solutions to Abbott IT Infrastructure by gathering the requirements, assessing and recommending the changes needed.
• Ability to support, site roles, site component configuration: including CAS, Primary and Secondary sites, Distribution Points, Pull Distribution Points, discovery, boundaries, Application Catalog, and client policy
• Participated in enterprise wide projects. Provided expertise related to client management using SCCM 2012
• Configured Security Patch Deployment Packages using SCCM 2012
• Monitored application and package deployment for success or failure. Troubleshooting if necessary.
• Maintaining SCCM client automated installations through Scripts via GPO & SCCM.
• Remediation of SCCM client health issues including monitoring for Patch Compliance
• I worked as a SCCM Engineer Image Developer to build up the image and Task Sequence for Windows 7 to Windows 10 migration testing.
• This is to include building up the base or golden images importing in to SCCM and sending out to Distribution Points for both New or to be reimaged devices and for in place upgrades Windows 10.
• Maintained SCCM client troubleshooting skills on the Windows 7 platform.
• Setup and created user accounts and groups using Active Directory.
• Creating task sequence using MDT and deploying on to workstation.
• Updating the Images in MDT according to the requirement and make the changes in the production for the image once the testing is completed.
• Troubleshooting OS Deployment and task sequence errors.
• Worked in SCCM application configuration and task sequencing.
• Migrating applications from Windows 7 to Windows 10 64-bit environment.
• Deployed Windows 7 images through SCCM-OSD.
• Troubleshoot and fix SCCM site connectivity issues.
• Deploy security updates using SCCM Software Update Point (SUP) and Windows Server Update Services (WSUS).
• SCCM, USMT and Litetouch used to migrate user’s to windows 10.
• Evaluated the risks and effectiveness associated with software deployments, updates, etc.
• Site status monitoring and fixing any issues noticed in site status.
• Tested the applications in the native install and VMware environment.
• Used VB and PowerShell Scripts for preinstall and post install software packaging and to automate the process and schedule the tasks.
• Worked on SCCM Current Branch, CREATED SCCM Application and Packages and Virtual Package.
• Creating task sequence using SCCM and deploying on to workstation.
• Driver integration to support multiple models using MDT\SCCM.
• Creating custom scripts for automating task.

Environment: Windows 10, Windows 7, VMware Workstation 9.0, SCCM 2012 R2/Current Branch, MDT 2013, GPO, VB Script, PowerShell, Service Now, VMware vSphere.

Confidential, Chicago, IL.

SCCM Admin/ Application packager.

Responsibilities:

• Demonstrated experience in SCCM 2012 Implementation to servers and workstations.
• Created the system management container and delegated the permissions.
• Created collections, packages and programs for pushing the applications in SCCM.
• Created customize reports for deployment status for applications and software updates in SCCM2012 R2.
• Created customized task sequence to deploy 64-Bit and 32-Bit OS.
• Created automatic deployment rules for software update management using SCCM 2012 R2.
• Used troubleshooting tools like Trace32 for reading the log files.
• Created snapshots using Admin Studio Repackage for various vendor setups.
• Created software groups in SCCM 2012 for specific products, classifications for Windows 7 and scheduled deployments.
• Extended the active directory schema for Configuration Manager 2012.
• Enabled the TCP port 1433 and 4022 for SQL replication and configured windows firewall setting to allow ports and client.
• Experienced in using tools like Orca to directly edit the MSI/validating the MSI.
• Created VB Scripts for any customization and permissions.
• Created transforms (.MST) to modify native .MSI packages using Install Shield.
• Configured reporting server for customizing the reports.
• Used VMWare Workstation 10.x version to build and test MSI packages.
• Added and Configured application web catalog Service.
• Installed OS, patches and security policies through SCCM 2012 Admin Tools.
• Created applications and deployed to user based, device based collections.
• Created applications using script installer for deploying the VBS scripts.
• Monitored SCCM component status regularly for critical issues.
• Created packages, programs and the distributed the content to distribution points and deployed to user and device collections in SCCM 2012 R2.
• Automated the applications for software distribution using Install shield.
• Repackaging foreign software installations with Admin Studio using Repackaging tool.
• Worked on post installation configuration requirements, this includes launching the application to disable options, accepting license agreement, turning off automatic updates, changing menu bars, add/remove default icons, install updates, etc. for all enterprise applications.
• Created transforms (MST) against vendor provided MSI applications, according to the package requirement.

Environment: SCCM 2012 R2, Windows Server 2012, SCCM Client Center, Install Shield AdminStudio 12.0, VMware 9.0, App-V Integration and VB Scripts.

Confidential

SCCM Administrator.

Responsibilities:

• Experience Using SCCM 2007 to deploy the Packages both the Windows Installer Package and Virtual Package.
• Worked on VMware Workstation 9.0 to test the packages and related tasks for package building.
• Packaged applications are managed by Group Policy and Deployed by SCCM Tool.
• Experience in deploying windows updates by using SCCM 2007.
• Used VB Script and Wise Script to create custom actions.
• Created MSI's in a locked down environment and set permissions on files and registry keys for user access.
• Experience in rearranging Application Catalog into different categories depends on the requirement.
• Built Upgrades and Patches (MSP) according to the package requirement.
• Experience in publishing the sequenced applications on Windows Server 2008 Microsoft APP-V Management Server to the defined groups in Active Directory.
• Tested the application on client machine using APP-V in Admin Studio
• Provided guidance to customers around Windows XP to Windows 7 migrations using SCCM, Microsoft Deployment Toolkit (MDT).
• Deployed applications using SCCM 2007 and MDT by creating the application profiles using both Task sequence and Microsoft Build Manager.
• Troubleshooting SMS client connectivity and Package installation issues by analyzing corresponding logs.
• Created SMS Packages, Collection & Advertisements for deploying the applications.
• Accomplished Centralized distribution of packages using SCCM 2007.
• Domain and Local accounts, Cross domain authentications are managed by Active Directory.
• Packaged applications are managed by Group Policy and Deployed by SCCM Tool.
• Onsite client Management, Problem solving, and support for the implemented packages.

Environment: SCCM 2007/2007 R3, SMS, MDT, Windows Server 2012, SCCM Client Center, VMware 9.0, App-V Integration.

Confidential

Systems Administrator.

Responsibilities:

• Prepared the environment for deployment of Windows 2008, installed, configured, provide troubleshooting for
• Server 2008 and migration from test to production environment.
• Worked Remedy tickets to troubleshoot any problems customers had with their computers.
• Managed and assigned IP addresses with the use of DHCP server reservations for the tracking of assets and to ensure only authorized systems were on the domain at any given time.
• Implemented Microsoft DHCP, DNS, WINS, Domain trust relationship, fault tolerance, file and print services, user and group management.
• Configured the Security Policies /group policies and changing the registry to meet required security for the
• Organization.
• Involved in gathering Software, Hardware Inventory and preparing summary for discovered Software and
• Hardware Components.
• Created, managed VM’s and Templates, worked with clones and snapshots of VMs, involved in troubleshooting with Cisco LANs/WANs, Implemented and Managed
• Monitored around 600 physical servers with SCOM and SCCM 2007 and HP insight manager.
• Installed, configured, and administering Microsoft Windows servers.
• Performed regular maintenance of Server 2008 and 2003, which consist of adding users, editing user login scripts, granting permission to directories and shared files.
• Performing Snapshots, Cloning, Migration VM ware convertor, Virtual Infrastructure client
• Configured network on ESX servers which include Bonds & VLANs.
• Intensively worked with Windows WSUS, Patch Management, and Windows/Linux OS build outs
• Interacted with the clients to resolve their problems in a timely and accurate manner.

Environment: Windows 2003, Windows XP, Active Directory, DHCP, DNS, WSUS, ESX, VMware vSphere, vCenterSAN, Cisco routers, LAN.