SUMMARY:

• Over8 years of IT Industry experience in application packaging using Adminstudio, Wise Package Studio, Installshield, App - V, specialized in Software packaging and Windows Installer Technology.
• Experience in all stages of the SDLC functions - Requirements gathering, Analysis, Design, Development, Test, and Implementation.
• Good Experience on various application packages for - Windows XP, Windows 7(64 & 32 bit), Windows 8.1 (64 & 32 bit), Windows 10(64 & 32 bit), and Windows Server 2008 R2, 2012.
• Worked on numerousapplications with automated scripts usingFlexera AdminStudio, Microsoft Installer (MSI), Wise Scripts (WSE), VB Scripts, Win batch, Wise for Windows Installer, Wise Package Studio 8.0.
• Hands on experience in AdminStudio, subtools like Repackager, Tuner, Virtual Package Editor, Application Manager, Application Compatibility Toolkit etc.
• Expertisein Troubleshooting using Third party Tools like Filemon, Regmon, Process Monitor, Icon Extraction Tools, and Install Watch etc.
• Hands on Experience in creating/editing MSI, MST (Transforms), MSM (Merge Modules), MSP (Patches) and MSI Database tables etc.
• Experience in application Virtualization using App-V 5.1, and publishing them through Soft Grid Management Console and PowerShell Cmdlets.
• Skilledin creating, editing, upgrading and customizing App-V packaged sequences.
• Interacting with end-users and application testers to troubleshoot and debugapplication configuration and deployment issues.
• Knowledge with virtualization tools such as VMware, Hyper-V Manager and Citrix XenApp.
• Used Windows Installer SDK development tools like Orca, Procmon, and Beyond Compareetc. to work with MSI's for debugging, review, and cleanup of packages. .
• Experience in LANDesk Management suite and LANDesk Application Virtualization.
• DevelopedManual / Automated Test Strategies, Test Plans, Test Scripts and Test Cases.
• Performed Migration and Deployment usingSCCM 2012, SCCM 2007 &Marimba.
• Good experience in Installing and Configuration of SCCM Client and Console for Deployment and QA of applications in the test environment.
• Using BMC Remedy, Tivoli problem management as ticketing tools.
• Implemented group policy and reviewing existing polices and proposed changes to increase performance and efficiency.
• Support a global Active Directory (AD) infrastructure with several thousand users in a mixed Windows and UNIX environment.
• Hands on experience withOperating System Deployment (OSD), image deployment, Task Sequencing and software deployment.
• Used GenY VDI 'S for virtual packages.
• Experience ofSupporting the Pilot roll-out and changing the deployment as per the results of dry and Pilot rollout.
• Performed Scheduling and communication for mass-rollout across multi-site location.
• In-depth knowledge of Windows Registry, File system, Services and Security.

TECHNICAL SKILLS:

Packaging Tools: FlexeraAdmin Studio 2014,2016, APPV4.6SP1,CitrixXenApp6.5, Windows Installer 4.0/5.0, VMware ThinApp, Install Shield 15.0.

Scripting/Programming Languages: VBScript, Wise Script, PowerShell, C, .Net.

Virtual Computing Tools: VM Ware workstation, ESX 5.0 MaintenanceHyper V

Troubleshooting Tools: FileMon, Regmon, ProcessMon, Picture taker, Examdiff, WiseCom Capture, Icon Extractor, Beyond Compare, Orca, Windows Installer Log Utility Tool.

Application Compatibility Testing: Microsoft ACT Toolkit 5.5, APP DNA.

Deployment Tools: SCCM 2016, 2012, SCCM 2007, Marimba and LANDesk.

Operating System: Windows XP, and Windows 7, 8.1, 10.0.

PROFESSIONAL EXPERIENCE:

Confidential, Pittsburg, PA

Systems Engineer/Application Packager

Responsibilities:

• Repackaged applications and created custom actions in MSIs using Flexera Admin Studio 2014 and 2016.
• Worked on creating MSI’s in a locked down environment and set permissions on files, folders and registry keys for user access.
• Repackage applications and create transforms for Vendor MSI's for a roll-out from Windows 7 to Windows 10 using Install Shield.
• Created MST’s for the In-House applications, COTS Type applications, and vendor MSI’s to modify and package them as per the organizations packaging procedure according to Microsoft’s best practices guidelines by using Install Shield Admin Studio.
• Migrating applications from Windows 7 to Windows 10. Troubleshooting compatibility issues for Windows 10.
• Used SCCM 2012to deploy the applications and tested the applications on client / lab machines.
• Windows application Packaging and Re-packaging using Windows Installer Technology with tools like Wise Package Studio, Flexera Admin Studio InstallShield and Application package distribution through SCCM 2012 R2.
• Extensively worked on Custom Actions to meet the Installation requirements.
• Used PowerShell script for SCCM task sequence, SCCM deployment and also to createsome security policies.
• Applied Transforms (MST), Merge Modules (MSM) and Patches (MSP) according to the application requirements.
• Participated in gathering Requirements for Packaging from Business Users and Application owners and communicate accordingly once formally Approved.
• Experience Creating policy using Enterprise Management console.
• Used MicrosoftSCCM 2012 to publish application packages for deployments and to monitor deployment status.
• Worked on testing the applications compatibility with Windows 7 and package them using Admin studio.
• Used Orca to do modifications in Database Tables in .MSI file.
• Work closely with the Production,QA, and Deployment teams during all phases of the software package lifecycle.
• Used PowerShell and Wise Scripts (WSE) to create wrappers for preinstall and post install software packaging and to automate and schedule the tasks.
• Tested the applications to ensure the applications are compatible with multiple operating systems.
• Performed QA tests for the applications in production, worked as a primary interface with the business users and passed application through User Acceptance phase (UAT).
• Troubleshoot pre-install and post-install errors for applications in both 32 and 64-bit machines. Develop, Maintain and Support MSI application packages using Flexera Admin Studio for both 32 and 64-bit machines.
• Used WiseScripts (WSE) to add various functionalities in packaging and to automate/schedule the tasks.
• Involved in Team Meetings, documenting the standards, Metrics and procedures employed for packaging and testing the packages.

Environment: AdminStudio 2016, Installshield,SCCM 2012, PowerShell Script, Wise Script, Microsoft Office 2013/2016, Windows 7/10, VMware Workstation, SharePoint, Skype for Business, Microsoft Teams.

Confidential, Springfield, MA

ApplicationPackager

Responsibilities:

• Responsible for providing software-packaging support to development teams, ensuring that applications are builtto meet technical specifications suitable for installation via SCCM and operate within thecustomers SOE.
• Creating .MSI packages (Windows Installer Package) using FlexeraAdminstudio2015 Configuring vendor supplied MSI with Install Tuner to create Transforms (.MST) for Windows7,& 10 Environments.
• Building the setup wrappers and testing the packages using SCCM.
• Sequencing applications using APP-V Sequencer, troubleshooting the sequenced applications using app-v client diagnostic and configuration tool, and publishing the applications in SCCMenvironment.
• Peer reviewing other engineers work on the project and testing the packages before sending it for UAT, Facilitating User Acceptance Test (UAT), Deployment, creating Packages, Advertisements, and Collections using SCCM.
• Installing and troubleshooting IE add-ons, macros and plugins. Creating custom actions, activesetup, and client specific configurations using VBscript, PowerShell, WiseScript, and Autoit, .net, C++.
• Using PowerShellCmdlets for Windows Administration on both Local and Remote workstations, accessing registry, services, processes, file system, certificate store, adding and publishing sequenced apps to client environment.
• Experience with toolsORCA, Adobe Customization Wizard to customize Vendor specific software like Office, Adobe.
• Developing the GPO Structure.
• Implementing the new GPO structure, Testing the new GPO structure and evaluate the structure and modify as required.
• Experience in troubleshooting package issues using third party tools like Procmon, beyond compare, Dependency walker etc.
• Working with user profiles to manage application settings, IE favorites, Folder redirection, mapped drives, and printer settings.
• Creating and managing Policies and troubleshooting.
• Resolving ICE errors and warnings by running Full MSI Validation.
• Troubleshooting and Remediating Applications using ACT (Application compatibility Toolkit) for Windows Environment, and creating shims.

Environment: Windows 10, 7,FlexeraAdminstudio 2015,InstallShield 15.0, App-V 5.1 &4.6, Vb Script, PowerShell, SCCM 2012, ACT, Orca,ThinApp, and VMware work station.

Confidential, Franklin lakes, NJ

Desktop/ SCCM Engineer

Responsibilities:

• Creating Windows Installer setup packages (.MSIs) and modified the MSIs as per the standards, using Admin Studio 2014.
• Responsible for creating packages for Windows 7and 8.1 operating system.
• Used VMware to build Images for WorkStation with Packaging and Test Builds.
• Created Citrix Streaming Profiles and Publishing Applications to users in Citrix XenApp 6.5/6.
• Worked on Windows8.1 and Windows 10 OS for Packaging the applications using and testing them on PROD, QA, SIT, and DEV Environments.
• Used Package Validation to check ICE errors and Microsoft Logo Standards, and Test Expert to test the Quality and Functionality of the packaged Applications.
• Created Documentation for the Package Creation, Configurations made, and the Custom Actions included.
• Extensively used Wise Script Editor and VBScript to develop Custom Actions and create Deployment Wrappers as per the Standards.
• Proficient in ITIL framework.
• Worked extensively with Windows Registry and file/registry Security/Permissions.
• Worked with SCCM and MDT to create Packages, Advertisements, Collections, and deploy the application on Windows 7 Environment.
• Responsible for Operating System Deployment (OSD), image deployment, and software deployment.
• Identifying and resolving SCCM 2012 deployment issues.
• Provided guidance and support for OS Migrations (XP and 7) via SCCM, Microsoft Deployment Toolkit (MDT)
• Work closely with engineers and senior technicians to communicate problems encountered and implement temporary and permanent corrective actions.
• Provided Risk Assessment and remediation guidance for SCCM 2012 infrastructures.
• Tested all the Packaged applications/Media on windows 8 64 bit for migration.
• Documenting step-by- step process used for Repackaging and testing which includes custom action scripts.

Environment: Windows7, InstallShield2014,Adminstudio 2014, XenApp6.5, MDT, Microsoft App v 5.0, Orca,VMware, Altiris6.0, SCCM 2012, LANDesk.

Confidential, Chicago, IL

ApplicationPackager /SCCM

Responsibilities:

• Application packaging & deployment for Desktop and Citrix environment via SCCM 2012
• Package/Repackage applications into MSI for deployment via SCCM 2012 to physical PC's, Virtual PC's and Citrix XenApp environments
• Used Admin Studio & Install shield for repackaging and application deployment customizations

  Develop and Implement Organization wide software packaging & deployment standards and quality check process.

• Schedule applicationinstalls and upgrades in accordance with established policies and procedures.
• Developed various custom actions that need to perform specific tasks for, during and after installations.
• Used PowerShell, VB Scripts and Wise Script Editor to create wrappers for preinstall and post install software packaging and to automate and schedule the tasks.
• Convert the App-V 4.6 installs back to installs for workstation & Citrix.
• Good knowledge in ITIL process i.e., incident, change and problem management.
• Work with Subject Matter Expert to gather requirements, test, deploy, and maintain applications.
• Conducted peer review and pre-quality control on MSIs created by team members and Conflict resolving checks.
• Monitored SCCM platform and mitigated issues as needed.
• Used to build images and work station at Enterprise level WMI technology.
• Work in conjunction with the End User Computing, Server Engineering, Network and Security groups on issues pertaining to the client computing environment.

Environment: Windows 7, InstallShield AdminStudio2013, Microsoft App-V Sequencer 4.6, SCCM 2012, App v 4.6, VbScript, PowerShell, VMware WorkStation.

Confidential

Software Packager

Responsibilities:

• Testing the applications in Windows 7 platform / XP for admin and non admin users testing in both laptop and desktop for all applications.
• Creating MSI packaging for XP and Windows 7/ XP operating systems.
• Migrating/repackaging server-specific applications
• Software Application packaging and re-packaging third party applications using Install shield 10, Admin Studio 10.
• Windows 7 and XP Integration testing and system testing
• Creating images as per the SMS user requirement and testing as per user environment
• Extensive knowledge on, SCCM and CA Unicenter.
• Created custom installation packages of pre-installed software to allow for software to bedeployed using group policies.
• Excellent knowledge on VBS, Winbatch, WISE and MSI scripting.
• Creating/maintaining custom VBS wrappers.
• Sound knowledge on creating package to run successfully on APP-V environment.
• Using Filemon and Regmon for monitoring the files and registry Keys Accessed by the application and also worked on various third party tools as part of troubleshooting.
• Extensively working on Wise package studio, Soft grid, VMware, DSM, SMS, Dame ware,Imaging and Deployment
• Distributing Software using SCCM 2007 in a large-scale environment.

Environment: Windows 7, XP, Flexera Admin studio 2010, Installshield9.0,Vsphere 5.0, VMware Workstation, SCCM 2007, Win Batch,VBscript, Wise Script Ghost.