Network Analyst Resume
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Newark, DE
SKILLS:
- Data Center practices and general networking.
- DameWare, Integrated Lights - Out, System Center Configuration Manager, and Tango04 Message Center.
- Vision Solutions, MIMIX
- DHCP/Static IP Addressing
- VMWare basic knowledge
TECHNICAL SKILLS:
MS .NET Technology: C++, SQL, Microsoft Access, Visual Studio
Operating Systems: Win XP Pro, Windows 7, Mac OSX, Linux, AS400, and AIX
Windows Servers: 2003, 2008, and 2012
EXPERIENCE:
Network Analyst
Confidential, Newark, DE
Responsibilities:
- Cisco Meraki router and switch configuration and monitoring (MX60, MX6W, Z1, MS220, MS220X)
- Cyber security solution installs - bitdefender and druva iPad deployment and management
- Wireless AP configuration and setup - Ubiquiti
- Identifying and creating subnets and VLANS for different customer locations
Senior NOC Technician
Confidential, Melville, NY
Responsibilities:
- Perform day to day monitoring of the Data Center.
- Cisco Circuit Monitoring, using SolarWinds Orion. Team liaison between networking and the NOC.
- Administered our Solarwinds application, including alert configuration and node configuration
- Collaborating with the developmental staff, helping them accomplish program changes.
- Working with Infrastructure teams to deploy and decommission hardware mounted in the Data Center
- Detecting and troubleshooting issues with associated analysts, programmers, administrators
- Responsible for time-sensitive daily/weekend operations
- Monitoring computer systems and servers - AS/400, RS/6000, NT Servers including backups
- Performing IPL’s, monitoring PTF’s, disaster recovery support on AS400 systems
- Monitoring and troubleshooting MIMIX Data Replication, Availability, and Recovery solutions
- Managing to track, save, restore objects/libraries from media in Backup Recovery Media Services
- Off-hour technical support and effective communication with users/employees
- Authenticating and unlocking User accounts with Active Directory Services
- Creating efficient methods to minimize errors with detail oriented documentation
- Establishing vendor/manufacturer support for software and hardware related issues
- Creation of documentation and standards to comply with ISO27001 standards
- Created supporting documents and submitted documents to comply with Sarbanes Oxley Act of 2002 quarterly controlled testing
Network Operations Aide
Confidential, New York, NY
Responsibilities:
- Perform day to day maintenance of client computers, printers, and technology.
- Provide virtual support of servers and computers using multiple remote tools.
- Conduct server builds and maintenance utilizing SolarWinds and ILO, Integrated Lights-Out.
- Complete user account management in Active Directory and Group Policy management.
- Monitor the health of all servers using System Center Operation Manager (SCOM), and Manage Engine Application Monitor.
- Use Remedy to record and keep track of all user problems, in a ticket format.
- Utilize SCCM to deploy updates agency wide.
- Coordinated and administered a large citywide printer roll out. Set up network printers and created install scripts for help desk technicians to use when installing on client machines
- Provided level two and three help desk support
- Built multiple VMWare environments