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Network Technologist Resume

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St Wilmington, DE

SKILLS:

  • Installation and administration of LAN, WAN, WLAN, DHCP, and DNS
  • Hardware repairs, upgrade, and troubleshooting
  • Windows OS, Windows Servers and MacOS
  • Microsoft SCCM and Symantec Ghost
  • Backup Exec
  • Desktop Authority

EXPERIENCE:

Confidential, St Wilmington, DE

Network Technologist

Responsibilities:

  • Set up, administer and config ur e Office of Defense Services servers and PCs and network dependent devices using standard config uration s; in sta ll and configure servers, network interface cards , printers, drives, monitors, etc .
  • Manage the purchasing and implementation of computer hardware and software
  • Negotiate with vendors on the purchase of hardware and software.
  • Coordinate with multiple agencies to manage the statewide Criminal Justice Videophone program with is used by the courts, prisons, police departments and other agencies within the state.
  • Conduct structured telephone interviews to rule out various problem sources, perform troubleshooting to establish facts and detect malfunctions.
  • Solve problems stemming from operational error or minor to major hardware problems.
  • Provide Help Desk function for problem resolution
  • Stay apprised of emerging technologies that we could implement to better the agency
  • Configure and perform daily server backs using a tape drive and Backup Exec
  • Use SCCM to deploy software, OS updates and system settings
  • Use of Script logic to configure computer with updates and software
  • Use Ghost to clone new computers

Confidential, Salisbury, MD

Team Leader

Responsibilities:

  • Diagnose customer computer issues
  • Repair software and hardware issues
  • Troubleshoot customer issues over the phone
  • Sales
  • Fast paced environment where attention to detail is crucial

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