Network Technologist Resume
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St Wilmington, DE
SKILLS:
- Installation and administration of LAN, WAN, WLAN, DHCP, and DNS
- Hardware repairs, upgrade, and troubleshooting
- Windows OS, Windows Servers and MacOS
- Microsoft SCCM and Symantec Ghost
- Backup Exec
- Desktop Authority
EXPERIENCE:
Confidential, St Wilmington, DE
Network Technologist
Responsibilities:
- Set up, administer and config ur e Office of Defense Services servers and PCs and network dependent devices using standard config uration s; in sta ll and configure servers, network interface cards , printers, drives, monitors, etc .
- Manage the purchasing and implementation of computer hardware and software
- Negotiate with vendors on the purchase of hardware and software.
- Coordinate with multiple agencies to manage the statewide Criminal Justice Videophone program with is used by the courts, prisons, police departments and other agencies within the state.
- Conduct structured telephone interviews to rule out various problem sources, perform troubleshooting to establish facts and detect malfunctions.
- Solve problems stemming from operational error or minor to major hardware problems.
- Provide Help Desk function for problem resolution
- Stay apprised of emerging technologies that we could implement to better the agency
- Configure and perform daily server backs using a tape drive and Backup Exec
- Use SCCM to deploy software, OS updates and system settings
- Use of Script logic to configure computer with updates and software
- Use Ghost to clone new computers
Confidential, Salisbury, MD
Team Leader
Responsibilities:
- Diagnose customer computer issues
- Repair software and hardware issues
- Troubleshoot customer issues over the phone
- Sales
- Fast paced environment where attention to detail is crucial