Sr. Network Operations Engineer Resume
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Cary, NC
SUMMARY:
- Highly organized, resourceful IT professional with proven experience working effectively within a team environment as well as individually.
- Experienced at installing, migrating and supporting single and multi - site networks with proven ability to manage all phases of network installation and administration.
- Adept at analyzing business requirements and creating effective solutions to meet current needs as well as future expectations.
PROFESSIONAL EXPERIENCE:
Sr. Network Operations Engineer
Confidential, Cary, NC
Responsibilities:
- Responsible for receipt, setup, configuration, deployment and subsequent support of all user computer equipment, printers, faxes, modems and other relevant hardware and software along with maintaining the systems required to achieve this.
- Responsible for the maintenance and support of servers OS and hardware.
- Installation and deployment of Operating Systems and relevant software according to current standards on user level workstations.
- Perform administrative functions in support of user-level workstation functions, such as access control, security, installation and performance monitoring.
- Support requests from end users and clients, providing solutions where possible; route problems requiring further attention to the appropriate technical support group.
- Troubleshoot system downtime and coordinate prompt resolution with appropriate management and staff in IT and affected departments.
- Produce change control documentation and project plans addressing implementation, validation, maintenance, or modification of any system or hardware as applicable.
Technical Support
Confidential, Morrisville, NC
Responsibilities:
- Providing technical support for the Confidential DatAdvantage suite running on MS SQL databases in large-scale Windows environments on a wide range of hardware including NetApp and EMC.
- Short-term Windows Administrator contract doing application installation and general administration tasks including managing Windows 2008, 2008 and 2012 servers along with Exchange 2013 on VMware ESXi 5.5.
Senior IT Manager
Confidential, Somerset, NJ
Responsibilities:
- Responsible for maintaining and supporting Windows Server 2003 & 2008, Active Directory, Exchange 2007, Group Policy, Cisco VoIP Telephony, Routers, Switches, ASA Firewall, VPN, Blackberry BES, Dynamics GP (Great Plains), SQL Administration, HP Proliant Servers, HP/Lefthand P4000 and NetApp SAN, Backup Exec 2010, Hyper-V Cluster. Supervised the Network Administrator and acted as primary technical contact for 9 sites across.
- Redesigned entire network and infrastructure for 9 locations including recovering of Lefthand SANs for disk to disk backup and moving virtual network to fiber.
- Reduced IT spending by 32% while increasing productivity by 15%.
- Reduced outstanding SAS audit compliance by 61%.
- Increased network uptime from 91.2% to 99.9%.
- Implemented comprehensive Backup and Disaster Recovery/Business Continuity solution.
Operations Support
Confidential, Edison, NJ
Responsibilities:
- Responsible for creating policies and hardening of Windows 2003 and 2008 servers for PCI compliance; deployment and administration of Symantec Endpoint Protection and Symantec Endpoint Full-Disk Encryption; maintaining operational status of Windows servers; responsible for office support including maintaining and deploying servers, desktops and laptops, creating user accounts for on-site and remote users; creating and monitoring SQL server maintenance plans.
- Install, configure and maintain IIS. Install, configure and maintain SQL server.
- Responsible for maintaining all virtual Windows 2003, 2008, IIS and Exchange 2007 servers on VMware ESXi 4.x.
- Redesigned Active Directory to include global catalog servers at each physical location, an extremely resilient server to house FSMO roles and corrected replication and DNS issues.
- Instrumental in hardening of Windows servers to achieve PCI 2.0 compliance ahead of schedule.
Independent IT Consultant
Confidential, Woodbridge, NJ
Responsibilities:
- Complete Network installs including installation and configuration of all file and print servers, workstations and mail servers.
- Created all user accounts, login scripts and security permissions.
- Designed and implemented backup strategies.
- Responsible for monitoring system performance, auditing user access, and troubleshooting connectivity issues.
- Sales and installation of BDR solutions. Install, configure and maintain IIS.
- Install, configure and maintain SQL server.
Windows Administrator
Confidential, Woodbridge, NJ
Responsibilities:
- Responsible for installation and configuration HP servers, Windows servcr, SQL server Microsoft Dynamics SL, FRx, SharePoint and Business Portal.
- Primary person responsible for NAS devices used for backup and disaster recovery solutions deployed at remote client locations.
- Remote network administration including Active Directory administration, user creation and deletion, Group Policy Objects, server and workstation configuration and performance monitoring, application installation, file backups and restorations and regular network maintenance. Install, configure and maintain IIS. Install, configure and maintain SQL server.