We provide IT Staff Augmentation Services!

Receptionist Resume

3.00/5 (Submit Your Rating)

Bethesda, MD

SUMMARY:

  • Organized, Dependable Administrative Assistant with 20+ years’ experience managing Front Desk operations, supporting high level executives. correspondence, managing office supplies, making travel arrangements and maintaining liaison with other departments to ensure smooth office operations.
  • Core Qualifications
  • Client & Customer Service • Schedule Management • Bookkeeping • Office Maintenance & Administration • Switchboard Operation • Microsoft Office (Word, Outlook, Excel) • LexisNexis • time slips Prosystems Tax CCH

PROFESSIONAL EXPERIENCE:

Confidential, Bethesda, MD

Receptionist

  • Greeted clients and visitors
  • Answered switchboard phones for Tax manager and staff
  • Monitored and redistributed incoming faxes and email
  • Coordinated conference room calendar
  • Do all office mailing, FedEx and Courier packages
  • Assisted staff with conference room setup
  • Coordinated monthly garage parking in the building
  • Receive all checks payments for processing.
  • Order all lunches/dinner for executive meeting and staff during tax season.
  • Answering skype for business
  • Update of the front desk manual. Update and distribute Office phone list and department directories .

Confidential, Bethesda, MD

Front Desk Administrator/HR Assistant

  • Uphold phenomenal customer service by providing timely assistance for employees that are encountering various issues in the office.
  • Ensuring visitors sign in upon arrival w/ excellent customer service; validated parking
  • Answer all incoming calls from the corporate number and connecting them to the appropriate employee in a suitable manner
Confidential

Executive & HR Administrative Support

  • Assist HR and IT in New Hire On - Boarding process (assigning work station, badge printing, business cards ordering.
  • Primary point-of-contact for retaining all invoices and receipts on the company administrative credit card
  • Process the company administrative credit card expense report on a monthly basis
  • Coordinate and process special occasion gifts and cards that are sent to employees
  • Collect and categorize mail and package parcels across 11 departments
  • Ensuring placement of all catering orders prior to various corporate meetings on a daily basis
  • Oversee the calendar availability across 10 conference rooms at the headquarters location and 10 at our Crystal City and Reston locations.
  • Point-of-contact for alerting employees about building maintenance updates in a responsive fashion
  • Regulate employee monthly parking passes to designated employees in a consistent manner

Confidential, Rockville MD

Administrative Assistant

  • Answered all of firm’s incoming calls, performed intake as necessary and fielded requests
  • Managed calendars and maintained contacts for partners in MS Outlook
  • Scheduled client appointments
  • Created files for new clients and m aintained responsibility for confidential document processing, photocopying, and filing for clients and partners
  • Served as sole point of contact regarding mail, UPS, FedEx, and all other courier packages for the firm
  • Optimized office operations by ensuring all supplies and equipment were in stock and functional Accounting Support
  • Entered client billing data using CPA Software
  • Completed the daily bank deposit
  • Handled phone payments and process credit cards using PC Charge software
  • Owned invoice receiving and mailing process to ensure timely incoming and outgoing payments
  • Assembled personal & business tax returns

Confidential, Bethesda, MD

Receptionist /Legal Administrative Assistant (Temporary role)

  • Screened and answered phones for 10 attorneys
  • Edited wills and other estate documents
  • Maintained attorneys’ calendars using Lotus Notes
  • Set up files for new clients
  • Entered time and billing data using internal timekeeping system
  • Handled incoming mail, word processing, photocopying, and filing
  • Completed daily bank deposit
  • Coordinated conference room schedule

Confidential, Bethesda, MD

Administrative Assistant

  • Received and logged all packages arriving at the central mailroom
  • Monitored and logged delivery of all incoming packages to employees
  • Distributed and monitored monthly parking passes for staff and new hires
  • Assisted with Accounts Payable duties such as payment of monthly FedEx, UPS, and Falcon bills
Confidential

Receptionist

  • Greeted clients and visitors
  • Answered switchboard phones for staff of 500
  • Monitored and redistributed incoming faxes and email
  • Coordinated conference room calendar
  • Made travel arrangements
  • Assisted staff with conference room setup
  • Coordinated monthly garage parking in the building
  • Performed ad hoc administrative duties such as filing, mailings, data entry

We'd love your feedback!