Receptionist Resume
3.00/5 (Submit Your Rating)
Bethesda, MD
SUMMARY:
- Organized, Dependable Administrative Assistant with 20+ years’ experience managing Front Desk operations, supporting high level executives. correspondence, managing office supplies, making travel arrangements and maintaining liaison with other departments to ensure smooth office operations.
- Core Qualifications
- Client & Customer Service • Schedule Management • Bookkeeping • Office Maintenance & Administration • Switchboard Operation • Microsoft Office (Word, Outlook, Excel) • LexisNexis • time slips Prosystems Tax CCH
PROFESSIONAL EXPERIENCE:
Confidential, Bethesda, MD
Receptionist
- Greeted clients and visitors
- Answered switchboard phones for Tax manager and staff
- Monitored and redistributed incoming faxes and email
- Coordinated conference room calendar
- Do all office mailing, FedEx and Courier packages
- Assisted staff with conference room setup
- Coordinated monthly garage parking in the building
- Receive all checks payments for processing.
- Order all lunches/dinner for executive meeting and staff during tax season.
- Answering skype for business
- Update of the front desk manual. Update and distribute Office phone list and department directories .
Confidential, Bethesda, MD
Front Desk Administrator/HR Assistant
- Uphold phenomenal customer service by providing timely assistance for employees that are encountering various issues in the office.
- Ensuring visitors sign in upon arrival w/ excellent customer service; validated parking
- Answer all incoming calls from the corporate number and connecting them to the appropriate employee in a suitable manner
Executive & HR Administrative Support
- Assist HR and IT in New Hire On - Boarding process (assigning work station, badge printing, business cards ordering.
- Primary point-of-contact for retaining all invoices and receipts on the company administrative credit card
- Process the company administrative credit card expense report on a monthly basis
- Coordinate and process special occasion gifts and cards that are sent to employees
- Collect and categorize mail and package parcels across 11 departments
- Ensuring placement of all catering orders prior to various corporate meetings on a daily basis
- Oversee the calendar availability across 10 conference rooms at the headquarters location and 10 at our Crystal City and Reston locations.
- Point-of-contact for alerting employees about building maintenance updates in a responsive fashion
- Regulate employee monthly parking passes to designated employees in a consistent manner
Confidential, Rockville MD
Administrative Assistant
- Answered all of firm’s incoming calls, performed intake as necessary and fielded requests
- Managed calendars and maintained contacts for partners in MS Outlook
- Scheduled client appointments
- Created files for new clients and m aintained responsibility for confidential document processing, photocopying, and filing for clients and partners
- Served as sole point of contact regarding mail, UPS, FedEx, and all other courier packages for the firm
- Optimized office operations by ensuring all supplies and equipment were in stock and functional Accounting Support
- Entered client billing data using CPA Software
- Completed the daily bank deposit
- Handled phone payments and process credit cards using PC Charge software
- Owned invoice receiving and mailing process to ensure timely incoming and outgoing payments
- Assembled personal & business tax returns
Confidential, Bethesda, MD
Receptionist /Legal Administrative Assistant (Temporary role)
- Screened and answered phones for 10 attorneys
- Edited wills and other estate documents
- Maintained attorneys’ calendars using Lotus Notes
- Set up files for new clients
- Entered time and billing data using internal timekeeping system
- Handled incoming mail, word processing, photocopying, and filing
- Completed daily bank deposit
- Coordinated conference room schedule
Confidential, Bethesda, MD
Administrative Assistant
- Received and logged all packages arriving at the central mailroom
- Monitored and logged delivery of all incoming packages to employees
- Distributed and monitored monthly parking passes for staff and new hires
- Assisted with Accounts Payable duties such as payment of monthly FedEx, UPS, and Falcon bills
Receptionist
- Greeted clients and visitors
- Answered switchboard phones for staff of 500
- Monitored and redistributed incoming faxes and email
- Coordinated conference room calendar
- Made travel arrangements
- Assisted staff with conference room setup
- Coordinated monthly garage parking in the building
- Performed ad hoc administrative duties such as filing, mailings, data entry