SUMMARY:

• Administrative professional with strong drive and dedication with over 14+ years in high - volume demanding, fast paced environment. Capable of multi-tasking and coordinating a wide variety of task. Adept at prioritizing and meeting deadlines with strong communication and interpersonal skills.

TECHNICAL SKILLS:

• Accounts Payable/ Receivable
• Budget/ Financial Management
• Database Management
• Data Entry
• Document preparation
• General Administration
• Logistics and Coordination
• Office Management
• Record management
• Scheduling

PROFESSIONAL EXPERIENCE:

Confidential, Washington, DC

Main Office Administrator

• Manage day to day administrative operations for Main Office
• Support staff and team members which include Human Resources, Operations, Student Support, Principal, Assistant Principals, Deans and Teachers
• Manage attendance for all scholars in POWERSCHOOL (SIS)
• Responsible for record keeping and file maintenance
• Assist students and parents with the registration or withdraw process
• Assist Data Manager with Student Information System
• Assist Human Resources Director
• Prepare and distribute reports for scholars and staff
• Maintain supply requests and orders

Confidential, Largo, Maryland

Administrative Assistant

• Managed day to day operations for the High School program
• Entered daily attendance in FOCUS (SIS)
• Generated truancy memos and packets to LEA (Spell Out)
• Assisted students and parents with general school related inquiries
• Maintained student files
• Processed invoices and issued purchase orders
• Generated memos, routine correspondence, maintain calendar, process mail and control inventory of office supplies
• Implemented appropriate behavior management strategies and techniques, as well as assisted, monitored and guided students to pay attention, participated in activities and completed assigned tasks
• Observed and recorded data related to behavioral concerns, to assess as well as monitor the progress and success of the student.
• Communicated appropriately with co-workers and special needs students
• Created student intern program for high school seniors
• Launched two initiatives to improve student attendance and parent engagement

Confidential, Cheltenham, Maryland

Secretary III

• Serves as secretary to the Principal and relieves him of many administrative details as assigned
• Assumes responsibility for providing secretarial, clerical and related support services to school function.
• Provides administrative support to all School Staff as well as all Management Teams
• Liaison of contact for all of the youths - answering questions, providing instructions, and explanations, pertaining to the program and academic requirements
• Develop and maintain files on student transfers, referrals, promotions, removals, records and graduations.
• Maintain school database by inputting, update and/or retrieve records for monthly accuracy
• Prepare and disseminate daily student information on enrollment, transfers and withdraw status changes
• Receive high volume telephone calls exercising good judgment, answering routing inquiries, and conveying messages to staff
• Screen visitors entering the Education department and directs them to appropriate party
• Maintain electronic and hard copy filing system
• Type and prepare documents on a timely and accurate basis i.e. progress reports for youth, monthly reports, memoranda, correspondence, presentation charts, drafts, memos and emails
• Maintenance and scheduling of calendar
• Receiving, sorting and distributing incoming mail
• Reviewing files and records to answer requests for information
• Assists with planning and coordinating the office and prepares front office materials
• Performs other duties as assigned

Confidential, Washington, DC

Administrative/ Financial Technician

• Answering and directing phone calls
• Receiving, sorting and distributing incoming mail
• Managed and maintained a multi-tier phone system as well as the NRL’s complex database
• Managed the day to day operations of the department
• Interacted and problem solved with individuals via email, phone, and face to face
• Arranged meetings, deliveries, and maintained the schedule for the executive staff in the Department
• Liaison for the Facilities Management Department

Confidential, Greenbelt, Maryland

Clerical Assistant

• Office Management:
• Answers high volume telephone lines and responds to caller's questions or directs the call to the appropriate party
• Greet visitors; responds to questions, provides information, documents, instructions or directs visitor to appropriate party
• Responds to requests for information via mail, fax, phone or in-person
• Performs data entry into automated programs to track applications, filings, violations or other pertinent data, depending on assignment.
• Prepares and maintains correspondence, memos, forms and reports using word processing applications software.
• Provide organization and management of case files Review data
• Operations:
• Assisted the Legal Staff and Administrators in the day to day management of the department
• Responsible for an array of tasks that ranged from human resources, financial management and faculty management
• Coordinate and plan meetings, hearings, and, conferences for those in the Department
• Prepared documents for court, including probation orders, release documents, sentencing information and summons
• Maintain and manage multiple databases as well as archiving documents
• Answer inquiries from the general public regarding court appearance, trial dates, outstanding warrants, summonses, subpoenas, witness fees, and payments
• Logistics and Coordination:
• Coordinated all travel arrangements within the department

Confidential, Alexandria, Virginia

General Clerk

• Responsible for the daily management and maintenance of the mailroom
• Overseer for processing and transference of all mail documents
• Addressed any failings in the mail system including mislabeled packages, lost packages, and general inquiries
• Processed and completed all publication requests
• Managed and coordinated a multi-tier phone system
• Financial Management:
• Responsible for the submission and logging of all invoices and payments
• Leadership:
• Assisted the Research Department Supervisor
• Assisted visually impaired co-workers with daily tasks