IT TECHNICIAN Resume Toledo, Ohio - Hire IT People

PROFESSIONAL SUMMARY:

IT System Administrator | SharePoint Administrator| Windows Server Administrator | Network Engineer
4 years of experience in managing, deploying and troubleshooting computer technologies.
Meticulous attention to detail with deep knowledge of cloud computing and data security. Proven ability to perform and manage multiple tasks without losing focus.

SKILL:

PROFESSIONAL EXPERIENCE:

IT TECHNICIAN

Confidential, Toledo, Ohio

Supported and maintained of SharePoint 2013/2016 and troubleshot SharePoint issues using Usage, ULS, IIS and event logs
Designed, implemented, managed and support office365 including all the applications related to office 365 such as PowerApps, Teams, Yammer, Stream, Flow, Exchange, etc.
Assisted interns in installing Windows operating systems, Educational software packages and mapping network printers and migrating data.
Solved numerous tickets on Hardware, Software issues and provided end user support for University office staff; including MS Office Suite automation tools, email, and other software products.
Provided On - call application support and maintenance of the portal applications

SYSTEM ADMIN

Confidential

Administered Microsoft Windows Servers (Active Directory), Microsoft Workstations, and network security devices for 350 users.
Created PowerShell scripts to help with day to day management of Active Directory and Exchange inboxes.
Spearheaded end-user upgrade of all PCs to Windows 7 and implemented new security protocols including forcing password standards for company users.
Responsible for monitoring HP virtual classes including 24-hour support for late night emergencies.
Lowered spam by 75% using firewall filtering with real-time spam blacklists for incoming email: scripted custom rules in Perl.
Responsible for e-mail system and Internet Information Server, meeting employee and customer needs 24/7.
Managed all new install projects for servers, switches, and other network resources.
Developed and updates documentation, appraising users and administrators of vital information.
Involved with administering security alerts to staff and weekly data backups.