SUMMARY:

To pursue a rewarding and honorable career in the information technology field and to most importantly,help others succeed along the way.

TECHNICAL SKILLS:

Software: Remote Access Tools, VNC, RDP,Secure CRT, Putty. Ticketing Software Experience Remedy, Microsoft Service Center. Monitoring software PRTG, SolarWinds, ManageEngine NCM & OpUtils.

Networking: OSI Layer 1 - 4 Troubleshooting, Juniper, Cisco IT Infrastructure, IP Protocols OSPF, EIGRP, BGP, Site-to-Site VPN, DMVPN. FHRP HSRP, VRRP, GLBP. Cisco 3750, 6500, ISR 2800/2900/3900 , ASR 1001. Nexus 7K, 5K and 2K Product Line. Confidential Cloud-Based Computing MS Stacking/MR/MX Implementation . Routing/Switching architecture. Network troubleshooting skillsets. Implement, Configure and Troubleshoot F5 LTM’s, Cisco and Juniper Router and Switches.

EMPLOYMENT:

Confidential, Houston, TX

Senior Network Engineer

Responsibilities:

• Enterprise-level experience supporting a heterogenous, WAN solution for 500+ branch locations using DMVPM, Site-to-Site, SDWAN and MPLS solutions.
• Data center upgrade design and provisioning Nexus 7K platform.
• Confidential cloud-computing provisioning for headquarters and branch offices. BGP, EIGRP and OSPF routing and redistribution support.
• Mulit Vlan environments.

Confidential, Houston, TX

Network Analyst

Responsibilities:

• hands-on work with Cisco routers and switches 3750, 4500, 6500 Nexus 9K’s and ISR G1/G2, troubleshooting ASA firewall issues and answering escalated tickets from the help desk.
• Cisco Confidential, cloud-based wifi implementation and provisioning.
• Working with various WAN vendors troubleshooting circuit relation issues.
• Overall Layer 1 - 4 network support, troubleshooting maintenance of network uptime.

Confidential, Houston, TX

Network Engineer

Responsibilities:

• Enterprise LAN/MAN/WAN support for a large oil and gas well supply organization.
• Network infrastructure support for 150 branch offices utilizing Cisco ISR 2800/2900 series routers and 3750 Stackwise and 2960 switches.
• DMVPN provisioning and implementing PE/CE AVPN circuits for WAN connectivity.
• Tier II resource for the US Help Desk.
• Providing initial triage for VOIP and wireless WLC troubleshooting.

Confidential, Houston, TX

Network Analyst

Responsibilities:

• Enterprise experience with Cisco 6500, 3750, Nexus 7K, 5K and 2K, F5 LTM design and implementation.
• 7K static routing from our Distribution layer VDC to our DMVPN hub.
• F5 VIP implemention and pool management.
• Implementation of Layer 3 routing protocols (BGP and OSPF).
• High availability design and WAN implementation using MPLS.
• Redundant data center monitoring and troubleshooting.
• Working with a large team as a lead as well as assisting teams in operational tasks and moving on to design, architecture deployment and transformation of an international enterprise network.

Confidential, St. Houston, TX

Network Administrator

Responsibilities:

• Enterprise LAN/MAN/WAN support for 30,000 employees spanning over 300 different locations.
• Configured IT LAN/WAN elements and held responsibility of maintaining and monitoring performance of network.
• Performed advanced troubleshooting, diagnostics and provided tier/level-2 solutions to network failures.
• Worked in coordination with team members to decrease key IT problems and complete assigned projects.
• Troubleshooting Layer 1 - 4 issues as well as CUCM, CUC and UCCX needs in the environment.

Confidential, Denver, CO

Network Engineer

Responsibilities:

• Provide OSI Model layer 1-4 network support for production and disaster recovery customers.
• This includes all levels of problem determination and resolution using various diagnostic techniques, equipment, and service provider resources to successful completion.
• Provide network engineering/diagnostic support to internal/external Confidential customers, during network test exercises, actual disaster recoveries and in support of production services.
• This includes all levels of problem determination and resolution using various diagnostic equipment, and service provider resources to successful completion.
• Network troubleshooting skills with a variety of switch, router and firewall hardware (Cisco, Juniper, F5 LTM, Checkpoint, Netscreen and Foundry), carrier services, network services, network management and associated diagnostic equipment. Knowledge & experience with LAN and WAN protocols and connectivity.

Confidential, Englewood. CO

Network Engineer

Responsibilities:

• Providing internal LAN support for a 10 user network. Network administration using Active Directory managing OU's, group policies and users. Support for Microsoft Exchange, distribution lists and specific Outlook configurations per user requests.
• Remote troubleshooting for client utilizing RDP terminal services, Cisco VPN and Citrix for connectivity.
• US support team member for Confidential 's, terminal server software distributed by Tridex to customers.
• Experience using thin clients and various terminal server configurations. Provisioning customer CE routers utilizing BGP routing. Verifying and maintaining site-to-site connectivity.

Confidential, Greenwood Village, CO

System Administrator

Responsibilities:

• Internal LAN support on a 50 user network. Support for Dell laptops, PowerEgde servers, PowerVault storage. Rebuilds, imaging, ghosting and ordering of replacement hardware from Dell for laptops, desktops and servers.
• Windows XP and 2003 Server support. Network administration using Active Directory managing OU's, group policies and users.
• Citrix Metaframe connectivity.
• Support for Microsoft Exchange, distribution lists and specific Outlook configurations per user requests.
• 24/7 availability for weekend and after-hour support.
• Remote troubleshooting for clients utilizing RDP terminal services, Cisco VPN and Citrix for remote connectivity.
• Troubleshooting WAN links and ISP VC's. Support configuring VLANs on Cisco 3750 switches and 2600 series routers.
• Printer troubleshooting.

Confidential, Englewood, CO

Tier I Support Specialist

Responsibilities:

• Providing phone support for lan and remote users.
• Diagnosing and repairing PC hardware and software related problems.
• Properly assessing and routing of all Siebel and Oracle issues.
• Providing network connectivity for all Expanet employees local on the lan as well as remote users.
• Troubleshooting printing problems.
• Strict adherence to company policy and SLA’s