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Systems Manager Resume

Pittsburgh, PA

PROFESSIONAL SUMMARY:

  • An experienced Oracle JD Edwards EnterpriseOne CNC professional, offering a unique combination of in - depth technical capabilities including, JD Edwards software architecture implementation expertise.
  • I have 10 years of experience within JD Edwards EnterpriseOne including Installations, Upgrades, Migrations, Security, and all aspects of EnterpriseOne CNC.
  • Experienced in the manufacturing and non-profit industries, with proven skills as a Technical Support Administrator, provides me a well-rounded practical approach to troubleshooting solutions.

TECHNOLOGY:

  • Active Directory
  • All Windows Operating Systems
  • Microsoft Office
  • WMware vSphere
  • Printer setup and configuration
  • I am a member of a team that resolves user issues on Windows pc’s
  • Dameware remote software
  • Cisco AnyConnect
  • Citrix

PROFESSIONAL EXPERIENCE:

Systems Manager

Confidential, Pittsburgh, PA

Responsibilities:

  • JD Edwards E1 9.2 - Toolset 9.2.2.6
  • Toolset 9.2 Server Manager
  • Security Administration
  • Object Configuration Management
  • Package build, deployment, and installation
  • ESU/ASU download and installation
  • Data Dictionary Management
  • User ID creation and maintenance
  • Building Enterprise Servers
  • We Completed a reimplementation of JD Edwards, upgrading from Application Level 9.0 to 9.2
  • Desktop and laptop computer setup
  • We upgraded over 300 desktops and laptops to Windows 10/Office 2013.

Service Delivery Technician

Confidential, Pittsburgh, PA

Responsibilities:

  • Upgrade, repair and routine maintenance of all Windows based workstations, laptops and servers including hardware replacements, software upgrades, and O. S. upgrades
  • Building all workstations and laptops including the installation of all versions of the Windows Operating System, McAfee Anti-virus software and all other relevant software
  • Managing user accounts in Active Directory
  • Resolve user issues nationwide with Remedy Help Desk software
  • Printer setup and configuration
  • From, I was part of a team that upgraded over 3,000 computers from Windows XP with Office 2003 to Windows 7 with Office 2010.

JD Edwards CNC Administrator

Confidential, San Antonio, TX

Responsibilities:

  • JD Edwards E1 9.0 - Toolset 8.98.3.1
  • Toolset 8.98 Server Manager
  • Security Administration
  • Object Configuration Management
  • Package build, deployment, and installation
  • ESU/ASU download and installation
  • Data Dictionary Management
  • User ID creation and maintenance
  • Language Pack installations
  • Building Enterprise Servers
  • Building Web Servers through Server Manager for Toolset 8.98

JD Edwards CNC Administrator

Confidential, Winston Salem, NC

Responsibilities:

  • JD Edwards E1 8.12 - Toolset 8.97.23
  • Toolset 8.97 Server Manager
  • Security Administration
  • Object Configuration Management
  • Package build, deployment, and installation
  • ESU/ASU download and installation
  • Data Dictionary Management
  • User ID creation and maintenance
  • Language Pack installations
  • Building Enterprise Servers
  • Building Web Servers through Server Manager for Toolset 8.97

JD Edwards CNC Administrator

Confidential, Pittsburgh, PA

Responsibilities:

  • I was employed with Confidential USA for a total of 19 years. From, I held several different positions starting out as a General Laborer and working my way up to Machinist.
  • In 2000, I moved to the corporate Data Center where I held the position of Computer Operator before becoming the Technical Support Administrator in 2003. In January 2005, I also took on the additional role JDEdwards CNC Administrator.
  • JD Edwards XE SP22 H1
  • Security Administration
  • Object Configuration Management
  • Package build, deployment, and installation
  • ESU/ASU download and installation
  • Data Dictionary Management
  • User ID creation and maintenance
  • Deployment Server Build and Maintenance
  • Scheduling of auto run batch jobs using OneWorld Scheduler Application
  • Citrix Metaframe XP Installation and Management on both Clients and Servers
  • Supported over 1000 users in 6 countries.

Technical Support Administrator

Confidential, Pittsburgh, PA

Responsibilities:

  • Upgrade, repair and routine maintenance of all Windows based workstations, laptops and servers including hardware replacements, software upgrades, O. S. upgrades and patch downloads
  • Building all workstations and laptops including the installation of all versions of the Windows Operating System, Lotus Notes, McAfee Anti-virus software and all other relevant software
  • Building all servers including the installation of all versions of the Windows Server Operating System, including all relevant software.
  • Installing Windows and UNIX servers into racks and KVM connections
  • Connect all servers to Switches with CAT5 cables or Fiber Optic cables
  • Manage remote machines using VMWare Virtualization Software and Remote Desktop Connection
  • Maintained a record of all physical hardware located in the Server Racks using Visio 2003
  • Direct contact with vendors to resolve all hardware and software issues
  • Responsible for the ordering and receiving of all workstations, laptops and servers and all hardware components
  • Managed the Microsoft Volume License software
  • Building and installation of Citrix Metaframe servers
  • Creating new user id’s and adding users to groups using NT Directory Services (NTDS) in Windows NT 4.0
  • In September 2004, a flood destroyed our worldwide Data Center. I was part of our Disaster Recovery team. We successfully recovered all of our systems in less than 48 hours. Since then we have built a new World Wide Data Center that is fully functional

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