Systems Manager Resume
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Pittsburgh, PA
PROFESSIONAL SUMMARY:
- An experienced Oracle JD Edwards EnterpriseOne CNC professional, offering a unique combination of in - depth technical capabilities including, JD Edwards software architecture implementation expertise.
- I have 10 years of experience within JD Edwards EnterpriseOne including Installations, Upgrades, Migrations, Security, and all aspects of EnterpriseOne CNC.
- Experienced in the manufacturing and non-profit industries, with proven skills as a Technical Support Administrator, provides me a well-rounded practical approach to troubleshooting solutions.
TECHNOLOGY:
- Active Directory
- All Windows Operating Systems
- Microsoft Office
- WMware vSphere
- Printer setup and configuration
- I am a member of a team that resolves user issues on Windows pc’s
- Dameware remote software
- Cisco AnyConnect
- Citrix
PROFESSIONAL EXPERIENCE:
Systems Manager
Confidential, Pittsburgh, PA
Responsibilities:
- JD Edwards E1 9.2 - Toolset 9.2.2.6
- Toolset 9.2 Server Manager
- Security Administration
- Object Configuration Management
- Package build, deployment, and installation
- ESU/ASU download and installation
- Data Dictionary Management
- User ID creation and maintenance
- Building Enterprise Servers
- We Completed a reimplementation of JD Edwards, upgrading from Application Level 9.0 to 9.2
- Desktop and laptop computer setup
- We upgraded over 300 desktops and laptops to Windows 10/Office 2013.
Service Delivery Technician
Confidential, Pittsburgh, PA
Responsibilities:
- Upgrade, repair and routine maintenance of all Windows based workstations, laptops and servers including hardware replacements, software upgrades, and O. S. upgrades
- Building all workstations and laptops including the installation of all versions of the Windows Operating System, McAfee Anti-virus software and all other relevant software
- Managing user accounts in Active Directory
- Resolve user issues nationwide with Remedy Help Desk software
- Printer setup and configuration
- From, I was part of a team that upgraded over 3,000 computers from Windows XP with Office 2003 to Windows 7 with Office 2010.
JD Edwards CNC Administrator
Confidential, San Antonio, TX
Responsibilities:
- JD Edwards E1 9.0 - Toolset 8.98.3.1
- Toolset 8.98 Server Manager
- Security Administration
- Object Configuration Management
- Package build, deployment, and installation
- ESU/ASU download and installation
- Data Dictionary Management
- User ID creation and maintenance
- Language Pack installations
- Building Enterprise Servers
- Building Web Servers through Server Manager for Toolset 8.98
JD Edwards CNC Administrator
Confidential, Winston Salem, NC
Responsibilities:
- JD Edwards E1 8.12 - Toolset 8.97.23
- Toolset 8.97 Server Manager
- Security Administration
- Object Configuration Management
- Package build, deployment, and installation
- ESU/ASU download and installation
- Data Dictionary Management
- User ID creation and maintenance
- Language Pack installations
- Building Enterprise Servers
- Building Web Servers through Server Manager for Toolset 8.97
JD Edwards CNC Administrator
Confidential, Pittsburgh, PA
Responsibilities:
- I was employed with Confidential USA for a total of 19 years. From, I held several different positions starting out as a General Laborer and working my way up to Machinist.
- In 2000, I moved to the corporate Data Center where I held the position of Computer Operator before becoming the Technical Support Administrator in 2003. In January 2005, I also took on the additional role JDEdwards CNC Administrator.
- JD Edwards XE SP22 H1
- Security Administration
- Object Configuration Management
- Package build, deployment, and installation
- ESU/ASU download and installation
- Data Dictionary Management
- User ID creation and maintenance
- Deployment Server Build and Maintenance
- Scheduling of auto run batch jobs using OneWorld Scheduler Application
- Citrix Metaframe XP Installation and Management on both Clients and Servers
- Supported over 1000 users in 6 countries.
Technical Support Administrator
Confidential, Pittsburgh, PA
Responsibilities:
- Upgrade, repair and routine maintenance of all Windows based workstations, laptops and servers including hardware replacements, software upgrades, O. S. upgrades and patch downloads
- Building all workstations and laptops including the installation of all versions of the Windows Operating System, Lotus Notes, McAfee Anti-virus software and all other relevant software
- Building all servers including the installation of all versions of the Windows Server Operating System, including all relevant software.
- Installing Windows and UNIX servers into racks and KVM connections
- Connect all servers to Switches with CAT5 cables or Fiber Optic cables
- Manage remote machines using VMWare Virtualization Software and Remote Desktop Connection
- Maintained a record of all physical hardware located in the Server Racks using Visio 2003
- Direct contact with vendors to resolve all hardware and software issues
- Responsible for the ordering and receiving of all workstations, laptops and servers and all hardware components
- Managed the Microsoft Volume License software
- Building and installation of Citrix Metaframe servers
- Creating new user id’s and adding users to groups using NT Directory Services (NTDS) in Windows NT 4.0
- In September 2004, a flood destroyed our worldwide Data Center. I was part of our Disaster Recovery team. We successfully recovered all of our systems in less than 48 hours. Since then we have built a new World Wide Data Center that is fully functional