PROFILE:

Network Administrator (CNA, CCA, MCP,CSNP, CA certificate and A+) and 18 years of progressively responsible IT experiences. Expertise includes: Multi - platform environments; SCO Unix 7, Novell 5.1/NT 4.0, 2000/2003 server, Macintosh, SQL Administration, LAN/WAN, Windows 95/98/NT/2000 XP Professional systems and workstation optimization with Computer lab design and setup. Knowledge of TCPIP design and Veritas Backup Exec 8.5 and 9. Reputation for dedicated teamwork within any group environment, with high-energy work ethics and commitment to customer service. Available for relocation and extensive travel. ITIL Training and Certification in progress.

KEY SKILLS:

• Technical Managerial
• Network Administrator Supervision & Team Building
• Unix Package Builds for CA Training & Instruction
• System/Computer Lab Design Client Relationship
• Hardware/Software Troubleshooting Project Management
• Server/LAN/WAN Optimization Productivity/ Efficiency Increase
• Network Backup Management Research & Analysis

PROFESSIONAL EXPERIENCE:

Confidential

Lead Unix Admin

Environment: SCO Unix 7.1.3/Windows XP and Active Directory( Windows 2003)

Responsibilities:

• Lead Unix System Administrator for Computer Associates SDO (Software Delivery) and Unix platform based servers throughout US, Canada, Puerto Rico and Mexico.
• This entails maintaining continual patch updates to 2700+ branches, installing SDO agents and running configurations to ensure the stability of the servers.
• Also, wrote multiple processes in regards to procedures related to the job.
• Key System Administrator for the deployment of new branch openings, which include verifying all patches, system configuration and documentation, as well as maintaining a patch spread sheet to guarantee all patches are current. Well versed in the use of VI editor to add, change or create scripts to deploy patches or files to all branches.
• Attend weekly conference calls to discuss processes and updates to the network. Train Analyst abroad to understand and development basic skills to assist SDG in package builds.
• Documented and implemented the build process for new servers throughout US, Puerto Rico and Canada, this process incorporated a System OS hardening processes checklist (or detailed doc). The process entailed a list of all needed components related to the server and region, including detailed lists for protocols and software to be applied to the servers.
• Because the servers were core Unix, line instructions were given to updated the crontab.
• The documentation was stored in a single point repository for continual use.
• To minimize errors from occurring, Admins were instructed to accurately check each box on the checklist, once completed, a second admin reviewed the list and checked off success or failure.
• Double check procedures were important for critical server implementations.
• Strong understanding of and used remote desktop and CA Unicenter Remote Desktop Manager (RDM) tool to both access user’s desktop to apply software updates and trouble shoot/resolve user issues. Also used Microsoft Remote Desktop from home to deploy weekend installs to Unix servers.
• Used the Citrix farm environment remotely, installed Citrix client on workstations to connect to the Citrix farms via home access fro clients/users.

Confidential

Environment: Windows 2000/XP/2003

System Administrator

Responsibilities:

• Microsoft SQL Server 2000 Enterprise Manager
• Experience with running the follow processes -
• Created new server groups
• Created new server registrations
• Ran SQL queries to restore processes
• Work with SQL tables to resolve access to applications issues
• Ran queries to migrate Active Directory accounts into the ctct user table
• Created new tables
• Added user accounts to databases and security tab
• Setup SQL backup jobs for each database.
• Restored database tables
• Checked SQL logs for errors in relations to backups
• Assigned rights to SQL user accounts

Confidential, Aberdeen MD

SA / Technical Writer

Environment: Windows 2000/XP 2000/XP/2003 (1year -present)

Responsibilities:

• Performed as System administrator for a NT server and workstation consolidation project throughout Aberdeen and Edgewood.
• This task consists of consolidating all older servers into newer larger capacity server. Updating the NT servers to either 2000 Advance server or 2003 server.
• Built, configured and administered the CA Boot server (2000 Advance server) for deployment of basic XP OS operating systems to client PC?s with the use of Confidential technology.
• Created ghost image, to deploy XP to laptops or older systems that didn?t comply with Confidential technology.
• Non-spanned ghost images to deploy to workstations through the Boot Server. The XP OS image consist of INF files for managed configuration of user logins and server access and Batch files for Norton Nav Antivirus installs as will as any Microsoft updates (Hotfixes).
• Also, I currently apply IAVA?s (Government patches) to non-compliant workstation and laptops. Configure VPN on laptops to access network resources remotely through dial-up or High-speed.
• Also, providing Network operation, maintenance and server engineering.
• Engaged Microsoft Exchange client side support for Microsoft Outlook, Configured the LMHost and Host file to reflect the correct IP to attach to the appropriate Exchange server. This also incorporated Lightweight Directory Access Protocol (LDAP) usage to send information from the server side to clients via SSL to the LDAP server (due to secure encryption). Also configured the user’s account on the desktop and server.

Confidential

LAN/WAN Engineer

Environment: Novell/NT/Mateframe/GroupWise 5

Responsibilities:

• Novell Clustering migration/Data Center consolidation (4years ? 2003 last time using) 2000/XP migration/consolidation - (2years)
• Entailed consolidating multiple 4.11 Novell Servers into a Clustered environment (Novell Cluster services 1.1). The consolidated servers were both central to CMS and external within the Baltimore area.
• All servers were then updated from 4.11 to 5.1 NDS.
• Consolidated volumes from each of the stand-alone server to 4 primary Novell servers and configured the volumes for fail-over on a SAN array.
• Consolidated the entire queue-based printer environment into one NDPS server to allow IP printing to the desktop.
• Desktop support for 2000/XP workstation with the Novell Client installed, this involved updating all 4.0 system to 2000 or XP and consolidating desktops.
• Also, provided Novell network operation & maintenance and server Engineering.
• Maintained the health of the network by running diagnostic and synchronization reports for CMS?s Cluster of servers in both the Central location and throughout the regions.
• Administrative support for approximately 4000+ user environment.
• Operate as key part of 5 mid and senior level system/server engineers in support of the network print and file services.
• Provide technical support for resolution of Level II trouble tickets issued by the Service Desk. Lead in the creation of network procedural documentation and implementation.
• Assist in training and directing less experienced members of the staff with both verbal and documented instruction.
• Manage Network Backup Solution for entire Central office of CMS.
• Supported regional backup.
• Also, configured, created and administered GroupWise accounts on multiple GroupWise servers and applied updates/patches, as they where needed.

Confidential

Network Administrator

Responsibilities:

• Providing Novell network operation & maintenance and server administration support for approximately 4000+ user environment.
• Operated as a key part of a staff of 5 mid level and senior system/server administrators in support of the network print and file services.
• Provided technical support for resolution of level II and
• Level III end user problems. Lead network troubleshooting and problem resolution task as required.
• Support projects related to network infrastructure upgrades and system modifications.
• Assisted in training and directing less experienced staff members with trouble shooting and resolving Netware problems.

Confidential, Baltimore, Marland

Support Technician

Environment: - NT

Responsibilities:

• Provided PC support & maintenance, and workstation administration for approximately 2000+ users locally and 12 regional offices.
• Supported network printing and file services.
• Provided technical resolution of trouble tickets.
• Upgraded all NT 3.5 workstation to NT 4.0

Confidential, Towson, Maryland

LAN Administrator

Environment: Novell 4.11/NT/OS2 (Some Unix: X-station)

Responsibilities:

• Performed as technical support for migration of 200+ workstation from NT 3.5 to NT 4.0. Also, provided LAN support and workstation administration for approximately 1000+ users. Supported network connectivity, printing and file services.
• Operated as a Key part of a staff of 3 LAN administrators in support of the network.
• Supported project planning for updates to the networks infrastructure.
• Provided technical support fro resolution of end-user related issues.
• Administrated a CC: Mail server.
• Sustained excellent people skills and communication towards the user community.