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Sr System Admin Resume

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CA

PROFESSIONAL SUMMARY:

  • VMware Administrator with IT experience, specializing in planning, designing, installing, configuring and administering converged infrastructure.
  • Deploying and Supporting Enterprise scale VMware vSphere based Virtual Infrastructures
  • Experienced in managing large scale environments using VMware, Vblock, VCloud Director, EMC Storage and Cisco Switches.
  • Experienced in installing, configuring and administration of a broad range of Microsoft tools/technologies including: Windows Server 2003/2008/2012 R2, Exchange Server 2013, 2010, 2007, 2003, Lync 2010/2013, SharePoint & Windows Clustering.
  • Windows Server/ VMware Administratorin deployment & management of Windows Servers, Active Directory, Exchange, Storage Administration, VMware, Office 365.
  • Ability to install, configure and administration of VMware ESX, ESXi within vSphere 4.x and vSphere 5.x & 6.x environments with venter management.
  • Hands on experience of converting Servers from physical to virtual (P2V) and Virtual to Virtual (V2V) by using VMware converter, Plate Spin.
  • Hand on experience in providing L2 Support
  • Accurate experience in ITSM Service Desk, Windows Operating system troubleshooting
  • Consolidated Backup, DRS, DPM, vMotion, VMware Data Recovery, VMware Site Recovery Manager (SRM), venter Operations Manager, and VMware View desktop virtualization infrastructure (VDI).
  • Implemented and administered Windows Server 2012 R2 Active Directory Environment for the Entire Organization from the ground up using old and new hardware.
  • Administered& implemented DNS, DHCP, DFS, WINS, FILE & PRINT SERVER, IIS, FTP, terminal server and MS exchange mail server. Created and managed user and group accounts in User Manager and in MS Exchange Administration.
  • Experience in managing a large Microsoft Server environment with Systems Center Configuration Management (SCCM) & System Center Operations Management (SCOM).
  • Worked on venter Server 5.0 4.0, 4.1 and Virtual center server 3.0 for managing multiple ESX servers.
  • Installed and Configured HP, Dell & IBM servers as follows: RAID configuration, Windows server 2008& 2012 R2 installation, Disk - quota management and file screening configuration using File-server resource manager.
  • Understanding and working knowledge of Citrix infrastructure, XenApp/Xendesktop 6.5 and 7.x including Citrix Director, Citrix PVS & Citrix Storefront.
  • Familiar with Windows Registry, WMI, Citrix, VMWare, Microsoft Office.
  • Experience in Server Migrations from Windows 2000 to Windows 2003, and Windows 2003 to Windows 2008.
  • Migration of Windows 2008 Domain Controllers to Windows 2012 R2 Domain Controllers.
  • Expert in managing exchange 2013 servers and troubleshooting issues related to User and group accounts, mail delivery, configuring MX records to enable and disable domain.
  • Worked with the migration team for migrating Exchange users to Office 365.
  • Experience in creating clusters for Load Balancing the Backup servers to ensure High Availability.
  • Active Directory domain creation and maintaining additional domain controller and checking Event Viewer periodically.
  • Experience in using Active Directory for creating Users and Groups, and integrating with SharePoint Central Administration.
  • Experienced in managing Group policies, user accounts and configuring sites in a multi-site domain structure.
  • Performance monitoring, Error logging, Diagnostics, Fine-tuning and Backup management.
  • Working knowledge on Patch management and Security code deployments.
  • Worked on HP Service Manager 9, Connect wise and BMC Remedy ticketing systems.
  • Expertise in working with Microsoft InfoPath Designer to create dynamic custom electronic forms and integrate with SharePoint applications.
  • Experienced in working with PowerShell scripts to automate admin tasks.
  • Hands-on experience on incident management and prioritizing tickets on problem resolutions.
  • Contributed to design proposals presented to the client for verification and approval. Implemented code using Visual Basic scripting and Python programming to address solutions for the client.
  • Monitored system and network activity to quickly detect any problems related to system security, performance, or system failures in a timely fashion and meet SLA agreements and provide daily technical support and 24X7 on-call support as well as weekend outage and miscellaneous tasks.
  • Documented and tracked all peripherals and network problems using SharePoint 2010 and Action Remedy.

TECHNICAL SKILLS:

Operating Systems: Windows Server 2000/2003/2012 & R2/2016, Windows 8/7/XP,Unix & Linux, Windows XP/Vista/7, IBM AS400.

Methodologies: ITIL v3 framework

Cloud Technologies: AWS, Office 365, Microsoft Azure

Virtualization Tools: VMware VCenter Server, vSphere 4.x, 5.x &6.x ESX and ESXi hosts, VROPSand iSCSI

Microsoft: Remote Desktop Services, VDI, Terminal Services

Applications/Middleware: SharePoint 2010, Tivoli (TSM), Microsoft Office, PlateSpin

Network Servers: Active Directory, DNS, DHCP, NLB & Failover clusters

File Servers: DFS, FTP, Windows SharePoint Services

Web Servers: Internet Information Services 6.0/7.0/7.5/8.0

Mail Servers: Microsoft Exchange 2003/2007/2010/2013 & MS Outlook

Active Directory: Design, Installation, Configuration & Troubleshooting. DC Migrations, Deploying & Troubleshooting GPOs. AD Certificate Services, Active Directory Federation Services, Active Directory Rights Management Services

Ticketing Tools: HP Service Manager 9, Connect wise and BMC Remedy 7.1/9.1

Scripting: PowerShell, VB Scripting

PROFESSIONAL EXPERIENCE:

Confidential, CA

Sr System Admin

Responsibilities:

  • Installed VMware ESX server 6.5/5.5 and created virtual machines on ESX Servers. Created standard templates and deployed virtual machines from these templates.
  • Installation and Configuration of NetAPP, EMC and Open Storage with VMware ESXi servers and VM.
  • Install, configure, monitor, Troubleshoot and administer Linux and Windows systems in physical and virtualized environments.
  • Performed all aspects of server management, including installation, updates, AV protection, upgrades, storage management (including iSCSI OS booting), Event log checking, optimization, and automation scripting using PowerShell
  • Perform daily management activities of Storage Provisioning, performance monitoring and reporting of both storage and SAN environments.
  • Provided Support for VMWARE, VDI, Managing also VDI sessions, AD, Office, 10,13,16, Office 365, Exchange on-perm, Messaging Engineer Cloud Applications, SharePoint, PowerShell
  • Involved in enabling the access to a LUN on the storage appliance using the Fiber channel protocol or discs protocol.
  • Working experience in provisioning storage, performance tuning and technologies such as snaps and thin provisioning.
  • Cabling a Multi-Path Highly Available cluster in both a SAN environment and with NetApp storage shelves.
  • Perform routing storage provisioning tasks including CIFS, NFS to ESXi Hosts and FCP, iSCSI Lunes to Unix Hosts.
  • Installed/updated patches on VMware ESXi hosts using VMware Update Manager tool.
  • As part of migrating from traditional application delivery to users we are using VMware App Volumes along with VMware ThinApp 5.0 for legacy applications to, virtualize applications and deliver to users on demand with isolation from OS and better user rich Experience and for better manageability.
  • Initiated NetApp support cases to follow up with TSE on issues & get required resources from computing, networking or storage to a troubleshooting session & if needed, escalate issues to EE to make sure there is no impact to production storage systems serving data. Proof of Concept in SVL lab followed by leading the tasks in Production Environment with team
  • Performed Infrastructure-tests for power redundancy, network redundancy, checked storage failover & ASUP call home testing for NetApp controllers before getting them in to production.
  • ThinApp Packages, Applications Upgrades and deployment testing and Production Implementation.
  • Upgrading of ESXi from version 5.5 to version 6.0 while keeping the VM's in maintenance mode.
  • Configuring HA, DRS in cluster and perform Motion, SvMotion of the servers on demand.
  • Monitoring and reporting the health status of VMware Horizon View VDI environments and VSphere environments using VCOPS/VROPS.
  • Maintenance on NetApp hardware and software
  • Provide technical expertise and troubleshooting of NetApp and VMware systems
  • Complete setup of Netapp systems for testing with I/O (cifs, nfs, fcp), installation of new builds, core collection/copying, system initialization of aggregates, luns, servers and volumes. I also executed storage failover testing, takeover/giveback cycles and High Availability Interconnect operations.
  • Perform daily management activities of storage provisioning, performance monitoring and reporting of both storage and SAN environments.
  • Performed routine storage provisioning tasks including CIFS, NFS and FCP LUNs as well as Veritas Filesystem creation and Volume management in the host system.
  • Implemented the concept of Windows Clustering on the servers having critical applications running on it.
  • Deployed OS/software/Client push using SCCM 2012. Extensively worked on Scheduled Server Patching on SCCM.
  • Manage NetApp CDOT 8.2 and VMWare 5.5/6.
  • Tested & led the team to upgrade cDOT storage systems from 8.2.3 to 8.3.1P1 as it was major upgrade using the NDU method.
  • Maintained a healthy NetApp storage by configuring Qtrees, Volumes, Aggregates and Snapshots using Data ONTAP FilerView, Data Fabric Manager.
  • Adding Servers to monthly patching windows & coordinating with the app admins. Installed periodic updates of MS patch and security patches and bug fix using WSUS 4.0
  • Providing L2 support of Active Directory performance, authentication, replication and other Windows server 2003, 2008R2 and 2012R2 issues.
  • Preform systems upgrades and maintenance on all attached storage/NAS devices (EMC, Data Domain, Netapp)
  • Knowledge of setting up of HP G7 Blade servers, cisco UCSB series hardware servers in datacenters in adding memory, storage, network cards and network cable setup.
  • Performed in place upgrades of Windows 2003 server to Windows Server 2008/R2 and Windows Server 2012 on Dell Physical Servers -Power Edge 1950, R610 & R710.

Environment: VMware 6.5/5.5, vCOPS/vROPS, Windows Server 2003/2008/2012 &R2/2016, WSUS, SCCM, VMware DRS& HA, Motion, SvMotion, Venter Server, Cloning, Snapshots, Active Directory, Dell Power Edge, HP G7 Blade Servers, Horizon View 7.0, ThinApp, NetApp

Confidential, San Jose, CA

Windows/VMware Admin

Responsibilities:

  • Implemented ESX/ESXi servers with efficient virtualization strategies by creating clones, templates, task scheduling, prioritizing VMs, creating and managing snap shots.
  • Allowing filer's storage and networking resources to be partition into multiple virtual filers using MultiStore.
  • Install and configure Red Hat Enterprise Linux Servers in both Physical and Virtual Environments.
  • Implementation of different Host Profiles for Multiple Clusters across Multiple Data centers.
  • Configure and troubleshoot backup jobs, perform file and full server restores using Symantec's Net back up.
  • Administering rights for Users and Groups for Virtual Center access.
  • Patching servers via WSUS where in cluster servers need to be failed over to the passive nodes for patching servers within a time window.
  • Developed a PowerShell script which collected configuration data from the VMware environment to ensure conformity and stability
  • Responsible for the network in general including switches routers, firewalls, systems (windows mostly) storage (NetApp, Store Vault), backup/restore.
  • Migration of virtual machines from ESXi 5.0 to ESXi 5.5.
  • Configure and troubleshoot backup jobs, perform file and full server restores using Symantec's Net back up.
  • Publishing Applications on Citrix Consoles and managing with security permissions.
  • Configuring SRM site pairing and installing storage replication adapters.
  • Responsible for conducting vulnerability scanning and identify system and network vulnerabilities.
  • Installation of Linux servers and creation of VM's using the web console vCenter on VMware ESXi.
  • Provide day-to-day administration and support services in a Citrix and VMware vSphere hosted environment.
  • Install and configure of realize Automation, Application Services, vRealize Orchestrator.
  • SCOM management packs & SCOM monitoring issue fixes.
  • Analyze and Troubleshoot FAS system issues using NetApp Support tools and logs (such as ASUP logs).
  • Application virtualization using VMware ThinApp 4.6 & 4.7 versions.
  • Installing, configuring and administering Windows 2008/2012 R2 servers and perform Patch Management.
  • Provide project support by configuring DNS, DHCP, GPO's and Active Directory changes and implementations as needed.
  • Created file systems and mounted them persistently by updating VFSTAB while dealing with SCSI storage devices.
  • Update patches on Servers Working Experience with Active Directory Components (AD Users and Computers, DNS, DHCP and WINS).
  • Creation of Storage LUN's in NetApp E-Series and attaching the same to CCTV Servers for Camera recording.
  • Resolved Active Directory, Print Server and Citrix Access issues, User account creations in Active Directory and providing permissions to Shared Project Drives & creation of Roaming Profile Drives.
  • File and Print Server migration from physical to VMware virtual environment.
  • Performed inventory of existing server environment and gather server utilization statistics such as CPU, disk usage and Alert Management.

Environment: VMware ESXi, Windows Server 2008/2012/2012 R2, Windows 8.1/7/ XP, Linux, SCCM, SCOM, Microsoft Exchange Server 2010/2013, Domain Name Servers (DNS),vROPS, Internet Information Services (IIS), PowerShell, Symantec Net Backup, ThinApp

Confidential

System Administrator

Responsibilities:

  • Installing and Administering the various virtualization components like venter, vSphere etc.
  • Creating Linux Virtual Machines using VMware Venter.
  • Installing VMware Tools in a Linux virtual machine using RPM and Compiler.
  • Providing and maintaining user access in VMware virtual Center, configuring mail alert for any failure in HA, DRS, CPU and memory.
  • MS Lync Admin via the Lync Management Console and PowerShell
  • Hands on experience with VROPS, configuring dashboards for clients.
  • Administer, install, and upgrade Windows 2008R2, and 2012 servers both physical and virtual environment.
  • Migration of active directory services from Windows 2008 to Windows 2012.
  • Trouble shooting issues related to VMware ESX 5.5/5.0/4.1 host, VMware virtual center, HA, DRS, VMware update manager.
  • Standardizing and supporting Vblock-740/340 with Vmax-400k / VNX 8000 across different Data Centers.
  • Monitoring virtual environment’s health/Availability status and event alarms using VRealize Operations Manager (vROps).
  • Converted several physical servers (both Linux and Windows) to virtual servers using PlateSpin.
  • Coordinate the implementation of changes into the production environment and the resolution of system related problems providing immediate recovery of services.
  • Disaster recovery planning, implementation and recovering systems during crash or hardware failure.
  • Created data store clusters and configured Storage motion as per requirements.
  • Install, maintain, and administer Windows 2003/2003 R2 and 2008 DC domain controllers, file, print, application and remote desktop terminal services servers.
  • Manage BMC Remedy for reporting of daily activities of quality Information Technology services.
  • Creation of Problem Tickets for all the Repetitive Incidents.
  • Provide Remote Support and administration on network for internal and external clients using tools like Microsoft Remote Desktop Connection (RDP).
  • Make sure that RCA of a problem is being provided by the competency.
  • Coordinate and facilitates problem resolution by engaging a variety of support teams.
  • Escalating issues for resolution, to avoid re-occurrence or close problem.
  • Participating in weekly and monthly reviews about the project and update the client with the status of remediation.
  • Also involved in creating the process documentation and best practices followed for future reference.
  • Consolidate and Update the weekly status & daily snapshot reports to the SharePoint.
  • Collaborated with Global IT Service Desks, Server Teams, and Department leads on process changes, new implementations, and change management agendas.

Environment: VMware ESX 5.5/5.0/4.1 host, VMware virtual center, HA, DRS, VMware update manager, BMC Remedy, RDP services, VMware SRM 5.5,vROPS,vCenter, vSphere & Windows Server 2008/2012 R2, Linux RHEL.

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