SUMMARY:

• Technically sophisticated engineering professional with solid history of effective design, migration, and maintenance of storage and network equipment.
• Broad knowledge and success in an engineering development environment, to include requirements gathering/assessment and full life cycle project and change management.
• Effective team leader and trainer with a track record of directing direct multiple tasks effectively to ensure on target completion and SOX compliance.
• Outstanding communication and problem resolution strengths leveraged to train users, troubleshoot system issues, and ensure total client satisfaction.

TECHNICAL SKILLS:

MS Windows Server 2012R2, MS Windows Server 2016, P2V Server, Office O365, MS Windows Server Exchange 2016, Lync Server 2015, VMware vCenter Server Virtualization 5.5/6.5, InfoBlox Grid Manager 2018, Skype for Business Server, FSMO, GPO Management, ADDS, DNS, DHCP, TCP/IP, SMTP

PROFESSIONAL EXPERIENCE:

Confidential, Irving, TX

Team Lead, Infrastructure

• support and maintain VMware vSphere 6.5 infrastructure
• EMC VNX storage; Synology 4 - bay NAS
• Provision and deploy Windows Server 2012 R2/2016 on Dell Blade Systems, Cisco Call Manager
• UCS; resolve escalation tickets on SNOW ticketing system
• Public Cloud; MS Azure AD/AWS

Confidential, Arlington, TX

Sr. Solutions Engineer

• VMware vSphere 6.5 infrastructure support
• Amazon AWS IAM, S3 storage classes, Cloudwatch
• Provision and deploy Windows Server 2012 R2/2016 Dell PE Server enterprise infrastructure; Cisco telecom administration
• MS Exchange Server 2016/2019 migration; O365; MS Azure AD
• ADDS; group policy management

Confidential, Ft. Worth, TX

Systems Engineer

• Manage and support 5 infrastructure site locations across the US
• Support Honeywell scanners (CK3/CK41’s) for distribution site locations
• Provision and deploy Windows Server 2012 R2/2016 enterprise infrastructure
• Azure AD; Infoblox Grid Manager; Polycom CX300 telecom administration
• Automate/script VM builds using PowerShell v3.0
• Support VMware ESXi vSphere v6.0 infrastructure with future plans to upgrade to v6.5
• Provision and allocate storage to datastores/VM’s using EMC Symmetrix; O365 Admin Center ; Lync Server 2015
• Migrated user mailboxes (5000) from on-premises MS Exchange
• VMware Storage vMotion, vMotion, DRS/HA/FT
• ADDS; Group policy management; ADFS
• Work high-level enterprise projects to completion; ServiceNow ticketing system

Confidential, Irving, TX

Senior Operations Engineer, Contractor

• Served as senior technical resource for team members and other internal departments.
• Deploy Windows 2008/2012 R2 server using EXI v5.5 VMware/Hyper-V to reduce downtime and improve efficiency.

Confidential, Dallas, TX

Systems Engineer II

• Built, configure Windows Server 2008/2012 R2 administration and server provisioning
• Led a four engineer server P2V migration team project of nearly 2500 Wintel 2008/2012 R2 servers to vCenter Server 5.5/Hyper-V, UCS Management
• AD accounts & permission; group policy management

Confidential, Grand Prairie, TX

Senior Systems Administrator

• Served as subject matter expert for American Eurocoptor USA’s Kronos Workforce Central Suite v6.1.20
• Setup and implemented Windows 2003/2008 R2 Standard/Enterprise Edition

Confidential, Fort Worth, TX

Systems Operations Analyst, Contractor

• Managed projects related to system operations including MS SQL administration & support, infrastructure & server backups, and MS Active Directory user accounts & policies. Monitored SAN/NAS including backups, clones, snaps, and snap vaults. Supported and oversaw infrastructure for 1200 Windows 2003/2008 R2 servers.

Confidential, Fort Worth, TX

Senior Systems Engineer

• Led technical and project teams including facilitating meetings and developing technical recommendations for disaster recovery and SOX compliance. Assisted with MS Exchange 2003 to 2007 server application migration. Designed and implemented solutions for continual improvement from high availability and load balancing to clustering. Maintained working knowledge of Payment Card Industry standards in relation to technology solutions.
• Redesigned company-wide file management folders for all file servers, developed retention policies and DFS links.
• Designed, configured, and managed Dell PowerVault MD3000 Disk Array to backup environment and Dell PowerVault NX3000 SAN high availability file services solution.

Confidential, Arlington, TX

Engineer II-ICT

• Coordinated with engineering team to resolve Unix/Windows, hardware, and network issues to improve performance of backups. Installed and upgrade server clients. Tested new releases and maintenance fix packs of Veritas software. Provided troubleshooting for daily tickets and SSRs. Communicated with senior management regarding project updates. Backed up & restored over 9k WaMu—JPMorgan Chase data financial systems including troubleshooting, break fix resolution, and backup related issues.

Confidential, Arlington, TX

Wintel Server Engineer

• Managed and controlled file and application server disk usage as well as Active Directory users and security groups. Provided technical support for tier 1 and tier 2 applications on enterprise-wide distributed systems, ensuring SLA & SOX compliance. Assisted with NAS architecture and supported Prophit application. Managed MS clustering for 600 Wintel users. Backed up and restored Washington Mutual Card Services data financial systems.

Confidential, Dallas, TX

Manager of Network and IT

• Built Encore’s workgroup evironment to its first Windows 2003 Active Directory domain
• Hired four engineers (2 senior; 2 junior) and two desktop engineers to support environment
• Managed the IT department’s infrastructure (nework, security, end user’s)
• Managed the department’s IT budget