SUMMARY:

• Over 20 years of hands - on technical experience providing technology solutions to support strategic business objectives.
• In-depth knowledge of a variety of hardware platforms, software applications, Internet technologies, audio/visual systems, database management, and network communications systems.
• Superior record for delivering simultaneous small to large-scale, mission-critical projects on time and under budget.
• Recognized as a highly effective troubleshooter and problem solver with a balanced mix of business and technical expertise.
• Excellent oral and written communication skills, including an ability to deal with people at various levels, from technician to executive.
• Resourceful coordinator and leader in fast-paced, high-volume enterprise IT environments.

PROFESSIONAL EXPERIENCE:

Cloud Systems Engineer

• Current scope of responsibility is expansive and focuses on providing professional consulting services to major enterprises on their messaging initiatives, providing network support, strategic planning, implementation, and administration of a number of information systems and technology projects.
• Working in a variety of enterprise environments to design cost effective and scalable upgrade strategies (Exchange 2000/2003/2007 to Exchange 2010/2013/2016/ Office 365), migration strategies (GroupWise/Lotus Notes to Exchange 2010/2013/Office 365), Exchange clustering and integration strategies with Microsoft Windows Server operating systems, and other advanced components of Microsoft technology.
• Administering the life cycle of multiple small to large-scale technology projects for a number of clients, from initial systems/network planning, technology acquisition through installation, training, and operational support.
• Delivering various pre/post-sales activities including; responding to customer requests for information, developing and planning conceptual solution presentations and demonstrations, providing technical/product guidance, responding to Request for Proposals, and working with the sales team to qualify prospects on solution alignment and delivery needs.
• Acted as the Lead Engineer for a number of migrations to Office 365, to date total mailboxes migrated is approximately 450,000 in four years.
• Currently serves as a Subject Matter Expert (SME) responsible for providing senior level expertise for several Microsoft technologies which include Active Directory, Azure, Exchange Server, Office 365, Windows Server, SQL Server, System Center, Hyper-V, and SharePoint.
• Technology: LAN, WAN, Frame Relay, Metro Ethernet, SONET, Voice over IP, Microsoft Windows Server 2003/2008/2008 R2/2012, Novell NetWare, Microsoft Exchange Server 2003/2007/2010/2013/2016 , Office 365, Cisco switches, routers, switches, firewalls, wireless access points, VPNs, HP Proliant servers, Dell PowerEdge servers, HP and Dell Blade enclosures, Microsoft Windows XP/7/8/10, Microsoft SQL Server, Oracle, Microsoft Office, Microsoft Project, Visio, SharePoint, AirWatch, MobileIron, Active Directory, Group Policies, Microsoft Remote Desktop Services, SCCM, SCOM, VMWare, Microsoft Hyper-V, TCP/IP, DHCP, DNS, EIGRP, RIP, SNMP, OSPF, VLANs, Ethernet, Fast Ethernet, Gigabit Ethernet.

Network Manager

Confidential, Largo, MD

• Responsible for general business planning regarding technology and systems required to maintain business operations and competitiveness. Recognized new developments in technology and anticipated trends in order to offer clients the latest hosting services and online technology products.
• Worked with the Sales Team to detail site reviews of client premises to determine hardware, software, cabling needs, and labor and project management hours required to achieve client business objectives.
• Directed workflow of five Consultants and 15 in-house technical associates involved in repair and service of all hardware/software from major manufacturers in addition to LAN/WAN network design, support, and maintenance for clients nationwide.
• Technology: LAN, WAN, Frame Relay, DSL, Microsoft Windows Server, Microsoft Exchange Server, Cisco switches, routers, and firewalls, 3COM switches, Microsoft Windows Professional, Microsoft SQL Server, Microsoft Office, Microsoft Project, Visio, Active Directory, Group Policies, Terminal Services, Internet Information Server, System Management Server, Citrix Metaframe, Compaq Proliant Servers, Hewlett-Packard, Dell, and IBM Servers, Server Clustering, Microsoft Terminal Services, Hewlett-Packard, Dell, IBM, Gateway, several other brands of workstation, desktop, and laptop computers, DHCP, DNS, TCP/IP, Fast Ethernet.

Senior Technical Consultant

Confidential, Fairfax, VA

• Handled design, construction, implementation, management, maintenance, troubleshooting, and upgrading of client networks both domestically and internationally.
• Directed Microsoft Exchange and Microsoft Windows Server/Active Directory infrastructure planning and implementation engagement for all clients.
• Served as the Lead Consultant of a Microsoft Windows Server Implementation Team, responsible for converting over 25,000 PCs to Microsoft Windows Professional, migrating over 250 Novell NetWare Servers to Microsoft Windows Server, and migrating over 100 Novell GroupWise Servers to Microsoft Exchange Server.

Senior Network Engineer

Confidential, Bethesda, MD

• Successfully managed over $10 million in high visibility engagements and teams up to 50 members. Accountable for multiple, simultaneous technical projects ranging from audio/visual system design, and implementation to network infrastructure design and implementation.
• Provided on-going support to the design and implementation of state-of-the-art networks in multiprotocol environments to include application integration, diagnosis and resolution of technical problems, network assessments, and the development of secure enterprise Internet access solutions using firewalls and virtual private networking devices.