High-Level IT Analyst Resume Exton, PA - Hire IT People

SUMMARY:

Focused IT Professional with 12+ years hands - on experience… Strong technical aptitude and abilities … Adaptable to new work settings and able to learn new technologies quickly and thoroughly… Problem-solver mindset with exemplary work ethic

TECHNICAL SKILLS:

PROFESSIONAL EXPERIENCE:

Confidential, Exton, PA

High-Level IT Analyst

High-level Employee Tech Support, Direct VP Tech Support, Maintaining IT knowledge base
Managing Hardware distribution for New Employees & Hardware reclaim from Exiting Employees, Implementation of 3-year Hardware upgrade cycle
Software allocation for WebEx, MSDN, Autodesk software, & MozyPro

Confidential, Exton, PA

Low-Level IT Analyst

Routing Help tickets, Low to Mid-Level Employee Tech support, & Maintaining IT knowledge base

Confidential, Exton, PA

Network Operations Center

Monitor, report, & troubleshoot network issues & web services
Install, setup, configure and the company data center Server Installation
Mounting on to server rack
Cabling servers to firewalls or routers
Installation of Server OS
Document all events and procedures while Maintain data center server database and company offices database
SAP Administration Create and Maintain SAP user accounts
Installation and Trouble Shooting of Phone and Network wiring throughout Exton buildings