jr System AdmInistrator Resume

PROFESSIONAL EXPERIENCE:

jr System AdmInistrator

Confidential

Provide application and hardware support directly to 1000+ end users.
Respond to data spillages and network outages both remote and onsite.
Account management and AD / Exchange provisioning.
Create, monitor and complete tickets in Salesforce CRM.
Created an active asset depreciation spreadsheet linking Dell, Lansweeper and Active Directory.

User services lead

Confidential

Daily management of user services workload.
Training of end users, student workers, staff and temporary employees.
Creation and management of asset inventory and refresh activities.
Vendor and service contract negotiations. Application testing and installation.
Imaging and build testing for PCs and MACs.
VM configuration, build and testing. Application license verification.
Regular use of SCCM and Active Directory for device, software and user management.
Collaboration with Network and Server Engineers as end user liaison.

Network Technician II

Confidential

Design and build of renovated wing of Confidential campus Building 43 network and servers.
Data cabling for three floors of offices, IDFs and APs.
Coordinated Wireless Access Point distribution and channeling.
Lead group of 4 to 6 technicians to complete tasks within budgetary constraints.

Network Lead

Confidential

Design, build and maintain data centers for three new or expanded locations under contract to Confidential .
Daily duties included location PIV surveys, material purchasing and scope estimations.
Data cabling.
Server build and testing.
Network testing.
Utility service communication (ISP and electric).

Network Technician

Confidential

Data Renovation project lead for Puget Sound.
Moved and re - cabled IDFs and WAPs in most sites in Western Washington.
Followed contracted duties to complex plans.
Read and deciphered blueprints and various technical white papers to adhere to federal regulations.
Maintained communication between stockholders both within Confidential and external (i.e. vendors and government representatives).
Assured workflow and local up-time to strict budgetary and contractual guidelines.
Deployed state of the art wireless technologies to Puget Sound Confidential facilities.
Designed and installed cable infrastructure.
Guaranteed strict deadlines.
Troubleshoot and repair of all networked devices.

TECHNICAL SKILLS