SUMMARY:

• Sr. Network Engineer and Voice Specialist with over 10 years of progressive technical experience of planning, design, deployment and integration of complex routed high - availability network infrastructure, connectivity and big data centers architecture for leading solution integration company deals with global corporations like: local governments, banks, military, telecommunication, ISP's and oil & gas international industry clients
• Influential IT leader, Expert in Cisco unified communications, VOIP & Tele-Presence technologies. CUCM Installation and operation, Voice Gateways and Call routing. Fluent hand of experience in LAN/WAN implementation to meet customer requirements develops the solution design and network sizing review. IT projects implementation management.
• Professional hand of experience in Fiber Optic technologies, Wireless, Video Conferencing, IP-CCTV, IPTV, VSAT & telecommunication systems design, implementation & troubleshooting. Good experience in Datacenter installation & integration (include Dell, HP, Sun & IBM HW equipment). Good knowledge about network security, Microsoft ADC and exchange server Applications.
• Converged Networks Management, Strategic Technology Planning/Execution and operations.
• Complex LAN/WAN Architecture, Design, Integration, Implementation & Troubleshooting.
• Cisco UCM and VOIP Technology Design and Implementation Specialist.
• Wireless Controllers installation, operation and management.
• IP-CCTV, IPTV, Video conferencing & Fiber Optic Networks Technologies Expert.

PROFESSIONAL EXPERIENCE:

Network Engineer

Confidential - Germantown, MD

Responsibilities

• Part of GNTS team to enhance, implement, support, and maintain Confidential 's worldwide network in accordance with reliability, high availability, and serviceability goals
• Supports a Global Enterprise Network consisting of more than global 80 sites, use supporting systems and tools which include Cisco and HP networking, H.323 and SIP voice gateways and management tools such as SPLUNK, Solar Winds Orion and TACACS+.
• Daily support of Confidential 's users business needs and mission.
• Analyze and optimize data / voice and video traffic
• Responsible for the network implementation / upgrade and consolidation projects.
• Troubleshot MS Lync voice related issues like: SIP call drop, fax relay, Lync calls routing, translation rules, dial plans, call restrictions, voice mail...
• Manage the Cisco based IPCC / UCCX IVR system.
• Implement the installation for new wireless controllers (55XX), SSO failover,
• Maintain the site design documentation to be updated after any changes.
• Daily operations support for Nexus 7X, 5X and 2X environment include (VPC, LACP, STP, High availability design, span/monitor ports, FEX's.)
• Polycom Video conferencing system installation, SIP integration and call routing include DMA management access.

Sr. Network Engineer

Confidential - McLean, VA

Responsibilities:

• Consultancy and field installation support for (Public Data Network) with ministry of communication to connect +40 PoP sites of the country national IP Backbone via 10GE Fiber Optics to be acting as the lower transport layer, the project include Cisco upgrade CRS1 to CRS3/16, CRS3/8, ASR9000, GRS 12410 &12404, with 10GE XFP's Interfaces, the project technologies like: IOS XR IP/MPLS Core Software, VRF, BGP, OSPF, Metro Ethernet, Solarwinds Orion Network. Introduce IXP sites to allow ISP interconnects over the PDN authenticated international data and voice gateways.
• Remote support for the network engineers team to implement the installation / configuration and troubleshoot of LAN/WAN include: Cisco 4500, 6500 full redundant core switches loaded with 10GE, SFP, GE modules and connected via VSS links. Configure and install Cisco 3560, 3570 & 2960 POE L3 access switches, 5500 wireless controllers with Aironet 1140, 1240 access points. Cisco 2900's security bundle with ASA 5585-X & SSP10 as first security layer. Cisco ACE 4710 & ACS 1121 Appliance. Blue Coat proxy SG-510, F5 load balance. Cisco prime Infra 1.2 tool for network monitoring for Ministry of Oil - IARQ (SAP ERP project)
• Remote support for NSC Global L2/L3 network services include (but not limited to): IPV4, DHCP, SNMP, RIP, IGRP, OSPF, BGP, VLAN, STP, 802.1Q, HSRP, Access Lists, PPPOE). Documents network problems & resolution for future reference. Monitors system performance & implements. Managed and maintained team SLA to meet client contractual obligations.

Network Systems Engineer

Confidential

Responsibilities:

• Implement the IP-MPLS core network for Newroz telecom (ISP) by connect +20 sites using core network utilizes a Cisco 12000 series GSR router and a Cisco 7606 router at each remote POP, The system supports dialup, DSL, and CDMA wireless connections as well as an MPLS VPN service. The project also involved implementation of MS Active Directory, MS Exchange & SQL at the Data Center to host the billing database and user authentication, authorization and accounting (AAA) system for Internet services delivered to more than +200K users.
• Deployment of Cisco 4500, 6500 full redundant core switches installation scenarios, loaded with 10GE, SFP, GE modules and connected via VSS links. Configure and install Cisco 3560, 3570 & 2960 POE L3 access switches, 5500 wireless controllers with Aironet 1140, 1240 access points. Cisco 2900's security bundle with ASA 5585-X & SSP10 as first security layer. Cisco ACE 4710 & ACS 1121 Appliance. Blue Coat proxy SG-510, F5 load balance. Cisco prime Infra 1.2 tool for network monitoring for Ministry of Oil - IARQ (SAP ERP project)
• Technical leader of a VOIP specialist team who do design, implement and support Cisco Unified Communications environment too many customers in the middle east region (almost Oil & Gas international companies), the technical part include platforms such as CUCM publisher and Subscriber, Unity Connection, Meeting Place Conferencing, Tandberg and Call Centers. I am the senior point of contact for implementations, ongoing issues, resource allocation, incident management, and problem management.
• Implement and configure detailed CUCM & CME dialing plans, numbering plan, dial peers, hunt groups, call pattern, partition, CSS and calls translation / restrictions to fit with customer needs for many projects (MOC- SCIS, Mansour Hotel, Korek Telecom, MoO SCOP, CMC, etc...)
• Telephony switches, IVRs, call handler, auto attendant, Voicemail, trunk signaling protocols and formats, trunk and port programming for Newroz telecom UC and call center project. Complete installation, integration and operation for Cisco Communication Manager, Unity Connection, CUE and CME (Deep experience from V.4, 5.x, 6.x, 7.x & 8.x) with many projects.
• Deployments of advanced VOIP configuration include different technologies such as SIP, MGCP, SCCP, ISDN, H.323, H.320, and H.324M. Videoconferencing standards including (but not limited to) H.261, H.263, H.264, G.711, G.722, G.728, H.242, H.243, H.248, H.450, H.239 protocols to apply the video / voice service. Perform and analyze voice packet captures to troubleshoot complex VoIP problems by using debug commands or call monitoring tools.
• Implementation of IT Wide Area Network (WAN) to connect eleven remote Korek Telecom offices with the headquarters in ERBIL. The network provides VOIP and data services over an E1 interface, enabling streamlined operations for the service provider. The project consisted of: Unified Communications Infrastructure, Centralized MCS 7835 CUCM Cluster, 2 x C7606 Core Routers, 9 x 2921 ISR, 2 x 3925 ISR, 11 x 2960, 160 x Cisco 7941 & 7911 Phones. Full voice integration with PSTN side.
• Full responsibility for system installation, Configuration, commissioning and testing for VHF radio network based on Motorola TurboNet capacity plus IP repeaters. The project include install 60m communication tower, antenna alignment and tuning, deep features configuration for +250 handsets MotoTRBO radios (mobile, portable, based and dispatchers).
• IP-CCTV, more than 120 Axis IP cameras (PTZ, DOME Fixed, Indoor, Outdoor), Net Guard Monitoring Software. ONNSI CCTV Monitoring Software installed on dell power edge servers and 15TB storage. Cisco IP video surveillance (VSMS, VSVM, VSOM) Servers configuration, Monitoring & Cisco IP camera 2600s, 4500s, 4600s for ministry of industry - IRAQ
• Participated as a project steering committee member in the design review, implementation process and onsite equipment installation progress follow up for oil and Gas projects in Kurdistan with (BP, Weatherford, Exon Mobil, Weatherford, Shell, Genel Energy and Petrofac O&G international companies), projects include: Full mesh Tropos 7320 outdoor wireless router, CommScop fiber optic and CAT6A cabling, Check point security system, Riverbed Steelhead EXA for WAN optimization, Cisco L2/3 Switches, Dell Power Edge R410 proposing Dell PV MD3200i External iSCSI RAID. Polycom HDX 7000 video conference.
• IPTV (SNAP-TV) and content delivery with +350 STB LCD TV installations for hotel services, Ethernet, Multicasting, Network VLAN, port security, QoS, bandwidth optimization, multicast & broadcast configuration, AoD, VoD, EPG, Recording and guest portal service configuration.
• Provide engineering services to manage, install, configure, operate and maintain +2000 users Ethernet based LAN/WAN & multi purposes datacenter project for (Communication and Media Commission), the work include (but not limited to): Cisco Core switches 6500, +30 L2/3 Cisco switches, Juniper IPS-IDS and security firewalls, Cisco UCM, unity and meeting place. Cisco Wireless, Tandberg VTC, 24 HP Proliant DL-360 servers with MSA storage, windows 2003, exchange 2005, domain controller & ADC, ISA, SMS, WEB, antivirus, file, print, Oracle E-Business, Whois and DotIQ applications servers. Supports administration of servers and server clusters. Perform troubleshooting analysis of network, workstations and associated systems.
• Microsoft windows 2003/2008 Active Directory, domain controller preparation, service management, user's roles and policies administration, client-server network configuration, security and authentication, file and volume sharing management, mail exchange configuration and user settings, licensing management for wide national networks (over 3000 users) for ministry of communication - IRAQ.
• Deployment of a Data Centre to deliver secure and reliable Internet connectivity for the Iraq Prime Minister's Office. The system consists of a complete Cisco security solution, with load balancing and caching, and VSAT backhaul. Components included: Dell servers and storage, Microsoft OS, DB and applications, Cisco Catalyst 4500 core switch, Cisco 3845, Cisco ASA5520 Firewall, Bluecoat SG, Comtech modems for VSAT connectivity
• Remote supervision for a major fiber optic communications infrastructure project for Iraq Telecommunications and Postal Company (ITPC). The project required the deployment of some 270Km of redundant fiber infrastructure to connect the Basra International Airport area to ITPC's Southern SDH Network. This project is a critical component of Iraq's Regional Core NGN Infrastructure upgrade to develop nationwide fiber communications.
• Designed and implemented storage structure for multiple SANs (over 20TB of raw storage) using RAID groups, LUNS and various storage mediums/types to optimize system performance. Carved LUNs using EMC Unisphere for new guest OS and different storage needs, Configured failover cluster in Microsoft windows 2008 R2 and 2012. Install and configure dell PowerEdge blade servers, array storage, enclosures and interconnect by using open manage power center in 4 different sites belong to ministry of oil - SAP Project.
• Implementation phase of an NGN-Ericsson project in Iraq to provide a national wire fixed line system of 500,000 lines using the Ericsson NGN (Next Generation Network) technology. The access part of system is enabled by Ericsson / Marconi equipment called IP MSAN (Multi service access node) EDA2530. The project also includes the operation and maintenance of the OSS system which monitor the performance of the network.

Network Field Engineer

Confidential

Responsibilities:

• Key Installation for complete LAN/WAN infrastructure solution include more than 2000 Ethernet network nodes for (Iraq telecom and Post Company Billing System Project) distributed around 120 sites. The network components included 2x Cisco 6509E core switches, 250 x Cisco 1841 routers for remote sites and 14 x 7204 for provincial operations. The initial project was completed in 18 months. LAN cables extended by using CAT6 & CAT6A CommScop UTP-STP cables, RJ45 Jacks and patch panel termination, cables organizing, Ethernet connation testing and ports VLAN, STP & QoS configuration.
• IDirect & Comtech VSAT Communication systems (installation and commissioning) for two customers: Board of Supreme Audit (BoSA) & State Company for Oil Projects (SCOP). The work include: 2.4 dish antenna physical installation & alignment, modems configuration, link commissioning, BUC-LNB calibration, internet service optimization & bandwidth management, QoS configuration and traffic monitoring for both SCPC-SCPS, SCPC-DVBS2 or shared services.
• Tandberg (MXP1000, 6000, 8000), (E20, C20) and Cisco Video conference and MCU solution between +12 sites linked by microwave technology and belong to the (State Company for Internet Services) - SCIS. The project includes the design, installation and operations for the connection devices between all sites (use Cisco 3985 Voice routers) and multi E1 links. More than 600 Cisco Video IP-Phones installation and configuration with rich media features.
• Cisco ONS DWDM & SDH installation, configuration, troubleshooting to connect Basra International Airport to the city by using dark fiber optic, add/drop cards signals calibration, FO signal testing by use OTDR and measure signal loses. The project also includes Cisco call manager 6.x (Publisher & subscriber) with redundant CUE voice routers, +200 VoIP phones with Cisco analog voice gateways (VG-224, VG248). The customer: Mott Macdonald Inc.
• Field implementation for a (Consolidated Fiber Network) project connecting +60 (power plants, power stations & control stations) over all IRAQ for (Bechtel Corporation) by using (fiber optic transmission systems) and long distances fiber optic routes and then change the signals from (optical) to (electrical) level to deliver the network services such as: (IP - RS232) exchange to remote control the SCADA information of the power stations. Digital telephony service by use (Avaya G650) and (wireless DECT system) connecting more than +5000 phone over all sites and configure the dial, numbering and route plans. Multi ISDN E1 links for data communication between the sites.
• Multi National Forces - US Air force CAMP Babylon & ECHO: Engaged support simple LAN network and maintain the desktop computers connectivity, DNS, DHCP and domain controller service, the project include shared IDirect VSAT system and internet service for 1 year.
• Support engineer assist in the installation of "ArabSat Standard B Earth Station project" System designed by General Dynamics and Comtech and provides voice communications between all member states. The project, based around an 11 meter Standard B earth station, provided ITPC with 40 E1 (2.048 Mbps, G.703) trunk circuits with at least one E1 circuit for each of the 14 member states.

Support Engineer

Confidential

Responsibilities:

• Copper network cabling installation (Cat5, CAT5e), testing and maintenance for (Bearing Point Inc. ) corporate own network (200 nodes). Supported the LAN and desktop computer client - server connectivity, help for a corporate with over 500+ users, troubleshoot IP-sub netting, DHCP, DNS, active directory and domain controllers user join. Printers troubleshooting.

TECHNICAL SKILLS

Cisco unified communications, VOIP & telePresence technologies. VOIP to PSTN integration and call routing, CUCM and Cisco Unity, CME/CUE, LAN/WAN design & implementation to meet customer requirements develops the solution design and network sizing review. Fiber Optic technologies, Wireless, IP-CCTV, IPTV, Video Conferencing, VSAT & telecommunication systems design, implementation & troubleshooting. Strong hand of experience in datacenter installation & integration with Cisco Nexus solutions. Good knowledge about network security, Project documentations (LLD, HLD, Project chrter, Project plan, Test Plan)