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Network Engineer Resume

San Antonio, TX

Summary

  • Experienced Network Analyst with experience focusedin IP Telephony, Network Architecture for voice networks
  • Over 8 years of experience in information technology including network administration andsupervision.
  • Solid understanding and significant experiences with LAN/WAN technologies, network security, VoIP, wireless network and network management
  • Skilled in network troubleshooting, as well as extensive experience with network configuration and management, including TCP/IP flow tracking/debugging, packet capture/analysis tools and procedures
  • Solid understanding and experienced in VoIP systems and related protocols including H.323, SIP
  • Have a strong knowledge of working and security aspects of TCP/IP and OSI model.
  • Experienced in installation of Routers, Switches, Hubs
  • Experienced in configuring and troubleshooting various routing protocols EIGRP, OSPF, IS-IS, IGRP, RIP in multivendor products.
  • Possesses a thorough understanding of SIP and H.323 VoIP signalling protocols.
  • Proficient at the use of Packet tracing tools like Wireshark for in-depth troubleshooting of SIP and H.323 signalling faults / RTP / Codec issues.
  • Proficient with the billing/monitoring tools like RSM/iVMS and Fastlink.
  • Proficient with routing engines like AutoLCR.
  • Have a good Working knowledge of Layer 2 ( Vlans ,STP etc )
  • Hands on experience with Next Point’s MSX/SBC( Multiprotocol Session Exchange/Session Border Controller)
  • Good experience with Sansay Switch
  • Experience in implementation, configuration & troubleshooting of 802.1q, ISL, IP Tunneling, DES/3DES, Access Control Lists (ACL), and Cisco IOS.
  • Have excellent ability in designing, implementation and configuring the network diagram and load Simulation using simulators like Opnet modeler, Boson, Cisco configuration maker, Gns3.
  • Excellent communication skills, ability to work independently and as part of team
  • Ability to learn and new existing hardware and software and adapt to new environments.
  • Previously employed by Digerati Networks in a role concentrating in sales, trading and Networks Ops.

Technical Skills

Operating Systems: Windows Server 2008/2003/2000/NT, Windows 7,
Windows Vista/ XP/2000
Network Skills: TCP/IP, SIP, SIP2.0, H.323, Cisco IOS, EIGRP,
RIP, OSPF, BGP

Hardware: Routers: Cisco 7200, 3800, 3700, 3600, 2600, 2500

Switches: Catalyst 6500, 5000, 4500, 3560, 2900, 1900

Specialized Applications and Architectures: Nextone (specialized product iVMSGUI, iVIEW

Nextpoint (Next Generation Product):RSMÓGUI, RSM Console GUI Console

Protocols: TCP/IP, LAN, WAN, WLAN, DHCP, DNS,
HTTP, HTTPS, FTP, SMTP, SNMP

Applications: MS Office 2007/2003/2000

Switching: VLANs, VTP, Trunking, STP, RSTP,
InterVlan Routing,
Ether Channel

Education

Bachelors of Engineering - Computer Information Systems


Certifications

  • Cisco Certified Network Associate (CCNA)
  • Nextone Certified Engineer 2
  • Nextone Certified Engineer 1

Work Experience

Confidential,San Antonio, TXAugust 2008 – February 2012

Network Engineer

NOC:
Provides a variety of key support functions to ensure high quality and efficient call routing over VoIP/IPT Networks Analyzes information from Nextpoint logs and Nextone Application data to identify network bottlenecks and call routing issues. Provides a variety of NOC Technical Support functions to ensure maximum application uptime and superior call quality

Responsibilities:

    • Single handedly takes care of the entire Networks Ops at Digerati.
    • Configure Cisco routers with protocols, such as OSPF, EIGRP, and BGP4
    • Manage Cisco routers and switches, including performing installations, upgrades, configurations and management.
    • Assist in performing network analysis, monitoring, and troubleshooting
    • Provide in-depth knowledge of routing and switching protocols
    • Implemented and deployed AutoLCR
    • Implemented AutoLCR’s LLCR feature which will help customers give customed rates and to avoid potential losses.
    • Analyzes routing metrics from the NextPoint Softswitch for Voice Routing over IP.
    • Coordinating QoS over networks to ensure voice call prioritization over supported networks.
    • Analyzes the Link State and Distance Vectors to determine the optimal carrier selection for routing traffic over each peering partner to ensure call quality.
    • Control the addition, modification and deletion of dial codes in the call routing number plan using iServer’s (Experience with both CLI and Console GUIs)
    • Coordinating Quality Assurance Testing/NGN department to test, document and integrate new routes in the voice network.

Confidential,Pakistan May 2007 – July 2008
NGN/NOC Level-II Engineer

Responsibilities:

  • Ensurenetwork, system and data availability and integrity through preventativemaintenance and upgrade
  • Responsible for service request tickets generated by the helpdesk in all phases such as troubleshooting, maintenance, upgrades, patches, fixes, and all around technical support.
  • Troubleshoot and resolve issues on WAN connections
  • Administered VoIP infrastructure for the company.
  • Coordinating with upstream voice providers for new implementations and network related issues
  • Analyzes routing metrics from the NextPoint Softswitch for Voice Routing over IP.
  • Control the addition, modification and deletion of dial codes in the call routing number plan using iServer’s (Experience with both CLI and Console GUIs)
  • Recommend proper hardware and work on the budget proposal
  • Technical assistance for LAN/WAN management and complex customer issues.
  • Provided hands on support and network assessments to ensure operational plans aligned with strategic directions.

Confidential,Pakistan May 2005– May 2007
Network Engineer

Responsibilities:

  • Troubleshoot and resolve issues on WAN connections
  • Extensive troubleshooting on the network in case of any failure
  • Designed WAN structure to prevent single point of failure in case of link failure.
  • Administered VoIP infrastructure for the company.
  • Configuration and troubleshooting of EIGRP, OSPF, BGP.
  • Configuration of Standard and Extended ACLs for Security.
  • Monitor the operability and reliability of the network.
  • Recommend proper hardware and work on the budget proposal
  • Responsible for all aspects of TCP/IP functionality
  • Provided hands on support and network assessments to ensure operational plans aligned with strategic directions

Confidential,Pakistan April 2004–May 2005

Senior Programmer and System Analyst

  • Designed WAN structure to prevent single point of failure in case of link failure.
  • Administered VoIP infrastructure for the company and configured and troubleshoot of EIGRP, OSPF, BGP
  • Configuration of Standard and Extended ACLs for Security and monitored the operability and reliability of the network.
  • Recommend proper hardware and work on the budget proposal
  • Was responsible for all aspects of TCP/IP functionality
  • Provided hands on support and network assessments to ensure operational plans aligned with strategic directions

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