Consultant, Managed Services Resume Chicago, IL - Hire IT People

PROFESSIONAL EXPERIENCE

Consultant, Managed Services

Confidential, Chicago, IL

Responsibilities:

Remote and on - site support for small, medium, and enterprise clients Maintaining SLAs, triaging requests on incoming call and email queues Administering client servers and applications wif emphasis on:
Windows Server 2008, 2012, Small Business Server 2008, 2011 Exchange 2007, 2010, 2013, Online Hybrid Exchange environments of 10,000+ mailboxes Office 365 Administration Workstation deployment via MDT and SCCM Developing best practices for Internal support and training Service Desk hires

Double Agent

Confidential, Western Suburbs, IL

Responsibilities:

Microblast Technician

Confidential, Yorkville, IL

Responsibilities:

Glass wafer machining research, development, and production CAD engineering and technical drawing using AutoCad, Corel Draw
Installing and maintaining computers and printers Workstation deployment via Ghost Resetting Active Directory passwords
Authoring HTML and administering portions of WTHS website