Customer Service Administrative Resume
3.00/5 (Submit Your Rating)
Syracuse, NY
SUMMARY
- Dedicated and focused Customer Service/ Administrative Assistant who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals.
- Administrative Assistant focused on driving productivity by leveraging strong front office management skills.
- Confidential Office proficiency
- Resourceful
- Excel spreadsheets Self - starter
- Results-oriented
- Professional and mature
- Strong problem solver
- Dedicated team player
- Advanced MS Office Suite knowledge
- Strong interpersonal skills
- Understands grammar
TECHNICAL SKILLS
- Billing, Cash Handling, Clients, Customer Service, Data Entry, Dispatching, Faxing, Filling, film, Lotus, Mailing, Excel, Office, Windows, MS Word, Netscape, Sales, Scanning, Sorting, Switchboard, Healthcare.
PROFESSIONAL EXPERIENCE
Customer Service Administrative
Confidential, Syracuse, NY
Responsibilities:
- Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
- Maintained the front desk and reception area in a neat and organized fashion.
- Dispersed incoming mail to correct recipients throughout the office.
- Made copies, sent faxes and handled all incoming and outgoing correspondence.
- Organized files, developed spreadsheets, faxed reports and scanned documents.
Customer Service
Confidential, Syracuse, NY
Responsibilities:
- Received and screened a high volume of internal and external communications, including email and mail.
- Answer high volume calls
- Set up transportation for Medicaid Recipients
Customer Service/Medication Technician
Confidential, Syracuse, NY
Responsibilities:
- Pass Medications.
- Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
- Maintained the front desk and reception area in a neat and organized fashion.
- Dispersed incoming mail to correct recipients throughout the office.
- Made copies, sent faxes and handled all incoming and outgoing correspondence.
Customer Service Rep
Confidential, Syracuse, NY
Responsibilities:
- Dispersed incoming mail to correct recipients throughout the office.
- Answered high volume calls
- Made copies, sent faxes and handled all incoming and outgoing correspondence.
- Assist with accounts and billing
Customer Service Rep
Confidential, Marietta, GA
Responsibilities:
- Responds to customer inquiries
- Effectively resolves high resolution and complex calls
- Effectively explains electric billing rates to customers.
- Receives and process orders.