SUMMARY

• Highly experienced and skilled information technology (IT) professional with a record of delivering successful, high return - on-investment (ROI) IT solutions incorporating a wide range of applications and technologies.
• Goal oriented, articulate, enthusiastic individual with meticulous organizational and supervisory capabilities. Consistently recognized by executive management and called upon to improve organizational effectiveness and efficiency through leadership that aligns the business processes and IT infrastructure to realize cost savings, accelerate performance and sustain strategic flexibility.
• Collaborate with leaders of other operational departments (Marketing; Finance; Risk Management; HR) to determine their technology needs.
• Expertise in the design, planning, implementation and support of enterprise application and infrastructure projects with extensive scope and responsibility. Exceptional interpersonal and communication skills, along with a proven track record of delivering optimal results that continuously improve processes and productivity. Motivated self-starter that thrives under high pressure situations and challenging circumstances.

AREAS OF EXPERTISE

• Process Re­Engineering
• Business Continuity
• Hardware/Software Implementation
• Technology Evaluation
• System Migration
• Business Strategy
• Budgeting
• P-to-V
• Solution Design
• Technical Support
• Strategic Planning
• Network Infrastructure Planning
• Technology Integration
• Quality Assurance
• Vendor Management

TECHNICAL SKILLS

Operating Systems: Windows Server VMware, Windows XP - 10 MAC OS

Application Servers: Microsoft Exchange, Microsoft SQL, Microsoft IISN

Network Equipment: Cisco Routers & ASA HP Switches, Barracuda Web Filters, Fortinet FortiGate

Productivity Applications: Microsoft Office, Concordance, ARCS, Suite, Microsoft Visio, Symantec EndPoint, OpenText eDocs, Aderant, Commvault, InterAction (CRM), uance eCopy, Blackberry Equitrac

PROFESSIONAL EXPERIENCE

Director of IT

Confidential, Chicago, IL

Responsibilities:

• Oversee and manage all IT Operations, including Enterprise Applications, Help Desk, Network Operations and the Training Department.
• Plan and manage annual IT Budget.
• Work closely with Senior Management to plan and execute IT strategies for the firm.
• Managed multiple projects relating to the migration from on-premise applications to Cloud-based solutions, including:
• Planned and assisted in office moves and expansions.
• Planned and implemented the migration of over twenty physical servers in multiple storage devices to a virtualized infrastructure in multiple locations.
• Planned and managed Firewall conversion from Cisco ASA to Fortinet devices.
• Planned and managed MPLS topology to site-to-site VPN in seven (7) locations.
• Planned and led implementation of Help Desk and Training ticketing system.
• Vendor management of Telco, Multifunctional device (MFD), Hardware and software contracts.
• Planned and implemented hosted VOIP solution in seven (7) locations.
• Project management of all hardware and software projects.

Senior Network Engineer

Confidential, Chicago, IL

Responsibilities:

• Planned and led the effort to migrate over twenty physical servers, multiple storage devices to a virtualized infrastructure with a centralized backup appliance.
• Day-to-day management of all Window 2003 & 2008 Servers; VMware 5.x Servers.
• Managed technical services of Windows network infrastructure, including Active Directory, Group Policy and WSUS.
• Configured and manage Document Management System, Interaction, Aderant Servers, Microsoft SQL and Exchange Servers.
• Designed and implemented MPLS WAN topology.
• Designed, implemented and support HP wireless networks.
• Hands-on technical project management of all hardware and software projects.
• Vendor management, responsible for managing all IT vendors that provided services to the office.
• Installed and configured Commvault backup and email archiving solution.
• Planned and migrated Exchange 2000 to Exchange 2007 in seven sites.
• Managed mobile policies for smartphones.
• Network team lead of network administrators.

Network Administrator

Confidential, Chicago, IL

Responsibilities:

• Day-to-day support on Windows Server 2000; Windows Server 2003 and all network operations while supporting an office of 400+ users, including six (6) remote offices.
• Planned and migrated from Novell NetWare to Microsoft Windows Server 2000 environment.
• Configured Server Core; configured networking; security and system settings on Server Core.
• Added and removed server roles and features; configured AD Domain Services roles; configured network infrastructure roles; configured file and print services; configured IIS7 on Server Core.
• Planned and migrated Lotus cc:Mail to Microsoft Exchange 2000.
• Planned and migrated Time and Billing system from Sybase to Aderant with Microsoft SQL.
• Hands-on management of Time and Billing, Marketing, and Document Management System.
• Hands-on management of all Microsoft SQL Servers.
• Managed LAN and WAN operations, maintained communications equipment across multiple locations.

Network Administrator

Confidential, Chicago, IL

Responsibilities:

• Team lead of network administrators in a key leadership role mentoring junior network administrators.
• Installed, configured and maintained Novell NetWare.
• Performed LAN operations, maintained communications equipment across multiple floors.
• AS/400 operations, setup AS/400 devices, and users.
• AS/400 operations, setup AS/400 devices and users.
• Installed, configured and maintained Windows PCs.
• Worked directly with network administrators to help support network operations.